This is a verification error. It is due to the safety guidelines in place for merchants and internet sales. The best option is to re-submit your order choosing "PayPal" as your payment method. This alternate verification system is less prone to generating these errors.

Please check your shipping address carefully when you place the order. Only physical address is accepted. UPS and FedEx will NOT deliver to PO Box. Inaccurate / incomplete / invalid address may result in delay and extra cost. You will be responsible for the possible fees for return and re-delivery that the shipping carrier may charge. Please also provide valid contact information such as telephone number and email address since the shipping carrier may need to contact you to schedule delivery.

The cause of this error is that you are unable to receive UDP data on port 4137. Our direct connection documentation provides assistance to configure your home network and/or firewall to work with BitWise: Direct Connection Information. If you need additional assistance, our users and BitWise administrators will be happy to help you in the forums.

TextAloud uses SAPI4 and SAPI5, standard speech interfaces that are part of Windows. In rare occasions, installation of other speech or sound programs can cause problems with these speech interfaces. If you get an error, please send us email to support@nextup.com with the text of the error message you receive, and we'll quickly help you get things corrected. You can also look for quick help in our Advanced FAQ Forum.

Occasionally, if the server is busy trying to process other orders, you may receive an error message. If this occurs, wait a few minutes and then try to place your order again. If you are still receiving an error message, you can use our faxable order form (requires Adobe Acrobat). Download, print, and fill out the form, and fax it to us at (919) 844-9403. Alternatively, you may place your order by phone at (919) 844-9402 M-F 10:00 a.m. – 5:00 p.m. EST.

The same order number can not be used more than once even if its declined. You need to enter the transaction again and change the order number. You can also try adding a letter at the end of the order number.

This option is setup to prevent abuse of multiple signup by the same person. Try disconnecting from your internet service provider and then reconnect and sign up again. If this does not work or you cannot do this, then contact support staff at support3@NetsReward.com.

Unfortunately the software we use won't add in the cost of these. When you are invoiced they will be manually added to your bill.

Getting "The page cannot be displayed" error after submitting an answer may happen consistently or occasionally. The page cannot be displayed" indicates that your browser cannot connect to our exam engine. This could be caused by anything from temporary loss of Internet connectivity to improperly configured proxies and firewalls. If you get this error in the middle of an exam you will need to click the refresh button to reload the page.

This is a normal message and nothing about which to be alarmed. It simply means that the client canceled the connection before it had been completely set up - such as by the end-user pressing the "Stop" button. People's patience being what it is, sites with response-time problems or slow network links may experience this more than high capacity ones or those with large pipes to the network.

This means that the address you provided for billing does not match what your bank has on file for a billing address for your credit card. If you have just moved please ensure that you provide us the correct billing address.

Your handlers are improperly defined. Remember, streamify is not only picky about how handlers are coded, but it's also too stupid to output error messages if it can't completely parse your program. Instead, given unacceptable input, it produces incorrect output. (Think of streamify as a glorified sed script.) Scrutinize your code, and ensure you're following the requirements layed out in section Handlers.

Please call us at 1-800-611-3226. The Internet and computers can be fickle and there may be any number of reasons why you are receiving error messages. If you are trying to place an order from your office, it is possible that a company firewall is installed that will not allow you to do so.

Your connection to our server was disconnected. Try to connect again using the Dial-up Networking Shortcut found on your Desktop.

We have set up guidelines for our orders to be approved through our credit card processor. If you receive a error it is very likely one of the following 4 errors occurred. Your card number was entered incorrectly, the billing address does not match where you receive your statements, the expiration is not correct, or the 3-4 digit CVV number does not match the card. Please verify the credit card information as well as the billing address was typed in correctly or your order will not process.

This means that the billing address you provided does not match the address the credit card company has on file for you. Please hit the back button and enter the billing address your statements are sent to. Wait a few moments and continue checkout. If using a personal card for a company order, you may enter your company information on the Special Instructions. After making a correction, please wait up to 4 minutes before continuing checkout.