Internal server error” message (Error 500) basically means that something has gone wrong, but the server can not be more specific about the error condition. It is likely that a server configuration change, CGI script, or other server-side application has triggered the error. If you received this error from clicking on a link on this site, you may want to contact us so we can address the problem.

A “Page not found” message (Error 404) means that the page you requested (either by clicking on a link within or outside this site, or by typing in a URL) can not be found on the server. The reason may be that said page has been removed, or moved to a new location, or you may have typed the address incorrectly. If you received this error from clicking on a link on this site, you may want to contact us so we can address the problem. See similar questions...

Unauthorized access” message (Error 401) means that the requested section is not meant for public access and requires user authentication (read: password) which has yet to be provided, or which has been provided but failed the authorization test. If you received this error from clicking on a link on this site, you may want to contact us so we can address the problem. See similar questions...

A “Bad request” message (Error 400) suggests that the data stream sent by the client (no, not you — your browser!) was ‘malformed’, and/or the server was unable to understand the request and process it. It almost always means bad programming of the client system and/or the server. Simply put, it’s not your fault. A technical error occurred in the way your computer communicated with our server. Try hitting Refresh or Reload on your browser. See similar questions...

Access forbidden” message (Error 403) means that you do not have permission to directly access that section of the site, or no start page has been specified for that directory, or indexing for that directory has been disabled. If you received this error from clicking on a link on this site, you may want to contact us so we can address the problem. See similar questions...

That error message means that the time setting is incorrect, by at least 12 hours, on the computer on which the client or server is running. You should check and reset the system clock. We believe no security risks could be introduced, because handle servers provide a limited handle lookup and administration service that is constrained to the handle database. There have been no vulnerabilities found or security-related bugs reported in the software in over 8 years. See similar questions...

Getting "The page cannot be displayed" error after submitting an answer may happen consistently or occasionally. The page cannot be displayed" indicates that your browser cannot connect to our exam engine. This could be caused by anything from temporary loss of Internet connectivity to improperly configured proxies and firewalls. If you get this error in the middle of an exam you will need to click the refresh button to reload the page. See similar questions...

If you are at work, check with your system administrator to see if your system has access to all system files. Access to some Web pages can be restricted at the work place by your administrator. If you are still unable to see our Web page, call Access Group toll-free at 800-282-1550, Monday through Friday, 9 a.m. to 8 p.m. ET. See similar questions...

Some functions are only available during certain periods. The Registrar’s Office will control what time periods certain functions are allowed. See similar questions...

With your mouse, right-click on a PC or click and hold on a Mac to see a pull-down menu that should include an option to reload/refresh. See similar questions...

EZProxy delivers error pages to users for certain common problems. These will usually have the libraries' header and information relevant to explaining the problem and solution. There are a variety of common errors that occur during general surfing of the Internet. When they occur, the web server (or web browser) sends an error page for you to view - usually without a lot of explanation. These may or may not be related to EZProxy. See similar questions...

A.“My Account” is your personal gateway to your order history and contact information; in addition, you can manage your Online Course History and take or continue Online Exams. Purchased courses are automatically placed in your personal account; registered users will see their active courses appear as they take them; in addition, completed course information can be reviewed and duplicate certificates printed. The “My Account” page also allows you to view past orders. See similar questions...

Log in to your account with SSH and test your script. To do this, go into the directory in which your script is located, then execute the script. See similar questions...

This is a common error found in a Web browser when you are attempting to run a Perl or CGI script that has problems. The three most common reasons for this error are the following: Your script permissions are set wrong. Try setting them to 777 or 755 temporarily while troubleshooting the error. Your script was uploaded in binary file format instead of ASCII. You must upload Perl and CGI scripts in ASCII format only. Your path to Perl (the "sha bang" )line is wrong. See similar questions...

This error is caused by popup blocking software such as the Google taskbar. Adjusting the popup blocking software, or turning it off temporarily, will fix this problem. If you encounter this problem while inside the library, please contact the staff in the EIC for assistance. See similar questions...

Answer: There might be various explanations: your browser doesn't support the file transmission through HTML forms; your network configuration forbids it; the validator might have a temporary failure. You should check your configuration and try again. Web pages are often written in HTML or XHTML, which are standards developed by the W3C. The reference to an (X)HTML document type definition (DTD) hosted at W3C means that the author of the page used one of these standards. See similar questions...

The only person who can change a grade is the faculty. Try contacting them if you want to discuss your performance in the class. If you thought you dropped the class, check your own records. You may also submit a petition to Admissions & Records who will research your registration records. See similar questions...

I keep getting "THE REQUESTED URL COULD NOT BE RETRIEVED..." when I try to run any software script from CGI Connection See similar questions...

There are several types of errors which may occur when uploading a file. You will see an error message if you have failed to provide a name or a properly formatted social security number. If you failed to provide both a phone number and e-mail address, Need Access will ask you for it again because it is highly recommended that you provide this information. Errors may also be detected on the uploaded file you send. See similar questions...