Yes, as soon as your purchase is completed, you may view a copy of your invoice on the "My Credits" page of your Fotolia account. back to top

If you are the Service Requester or the Billing Agent on a contract, your invoice can be accessed from the Messenger system for viewing, emailing or faxing. An email will be sent to the Billing Contact for each contract as soon as invoices are finalized notifying that contact that the invoices can be accessed online. Invoices remain available for 14 months. The date of the most recent invoice will be displayed in the Accounting Period field.

Yes. All our customers get real official Music License Certificate documents, which is also an official tax invoice. This is available to download from the same page where you download the music or sound-fx your purchased. Since we went online 8 years ago, we have processed over 100,000 orders, and never once has the download information not been sent out to the email address that the customer input on the order form.

We record every purchase, transaction, and download in your account. Simply log into your account and click on the "My credits" page for more details. back to top

contacting the Purchasing Agent listed on your departmental purchase order who can validate invoice activity.

To request a copy of your BNA invoice, call BNA's Customer Contact Center at (800) 372-1033, option 1, Mon.-Fri., 8:30 a.m. to 7:00 p.m. ET, excluding most federal holidays. You also can complete the Account Status/Feedback or General Inquiry form to send your request to us electronically.

You can re-print your invoices by going into the Member Area, and pressing the View button for your order - inside the order, you'll find a Print Invoice button to do this. The website offers you the option to view and print your invoices as Adobe Acrobat PDF files - you'll need the free Adobe Acrobat Reader to view them. Log in to the Member Area, press the "View" button for the order you want to re-print, and you'll find a "Print Invoice" button on the bottom of the page.