We are strongly committed to developing the highest quality products in the industry and consumer feedback is vital to that process. Because of our commitment to quality, we guarantee our products to be free from manufacturing defects, when used under the conditions for which the product was designed.

A defective product is one that is considered reasonably dangerous for its intended use. "Reasonably dangerous" is determined by weighing the products benefits against its potential risks. If the risks are greater than the benefits, the product can be considered defective. The defectiveness of a product may also be established by showing the product was dangerous beyond "consumer expectations."

A product is defective when it is not fit for its intended purpose at the time it is sold due to improper design, manufacture, or marketing. Defective products can cause both property damage and personal injury. If you believe that you have been injured by a defective product, then you should do the following:

Using a soft cloth, gently scrub the uppers using mild soap and cold water. Air dry. If you choose to wash nylon and canvas shoes in your washing machine, use cold water on a gentle cycle setting with mild detergent. Do not bleach your footwear or use harsh cleaning agents. Do not machine dry. Do not immerse or soak in water. Do not machine wash or dry leather and suede products. Hand wash them using a soft cloth dampened with mild soap and cold water. Air dry.

Please contact us through Tech Support or by calling 704-399-4276; faxing us at 704-393-5628; or e-mail at sales@ussupplyinc.com.

If a product is defective and you notify us within seven days of the invoice date, we will replace it for you. No credit or refund will be issued. After 7 days, the manufacturer's warranty process must be followed. All returns must be accompanied by a packing slip and a Return Authorization Number, which you will receive when you notify us of the defective product.

If this should occur, you must notify us the same day of its receipt by you and let us know what occurred. Please call us at 1-888-878-7353 as soon as possible.

You can either check our online store locator for a store that sells Nike products in your area (note: it is advised to call the store directly to ensure product availability) or call 1-800-663-6453 and a Nike consumer support agent will be happy to try to help you.

We take pride in the laptops we sell. All laptops have been thoroughly tested and have gone through numerous diagnostics to ensure our high quality standards. In the event of a warranty issue, just send an e-mail to: RMA@Wholesale-laptop-computers.com and request a Return Authorization number and instructions. The product will need to be sent within 30 Days of the issue of the RMA number. Click here for full details of our Limited Warranty.

Proving a product is defective requires careful examination and evaluation of the product by scientists, engineers, and other experts. It also requires in-depth study of the history of the product's design, patenting, and manufacture. Thorough research of applicable industry and governmental standards is essential to the successful handling of a product liability case.

Please contact us at service@simplemicro.com to send us the defective unit, and we will send a replacement product upon inspection and receipt of the defective unit. All defective returns must be preauthorized by simplemicro.com. Unless specifically authorized in advance by e-mail, merchandise must be complete and repacked in the original packing material.

We would suggest sending this item back to us (within 8 days after reception) for inspection. Once we have received the item, our quality control department will inspect it and if it falls below our quality standards, your credit card will be credited for the corresponding amount or you will receive a replacement. Please follow our return policy and instructions. Please note that if we determine that your product is not defective, we will send it back to you without further action from our side.

All CDs/DVDs are tested before shipping and carefully handled. If for any reason you receive defective or damaged product, you can have them replaced immediately at no extra charge to you... All our products are 100% quaranteed!