This is a normal bi-product of combustion in gas fireplaces, and will continue to deposit over time. You will have to regularly clean the glass, logset, firebox, and gas control compartment. Follow the cleaning instructions in the manual or follow our online instructions here. Back to Top

Always on the inside. The film will stick to the outside, but it will greatly reduce the life of the film. This is due to the fact that the UV stabilizers are incorporated within the film's mounting adhesive, so the adhesive side must be facing the sun (installed on the inside, facing out). See similar questions...

This is caused by minerals in water or from starch in food. Remove by rubbing a sponge that has been dipped in lemon juice or vinegar. See similar questions...

The white powder that you see inside a fluorescent lamp is called phosphor, which is a substance that emits white, visible light whenever it absorbs light waves. Both compact fluorescent bulbs and fluorescent tubes contain a gas that gives off invisible light when excited by electricity. This invisible light travels to the phosphor coating on the bulb, where it is transformed into light visible to the human eye. See similar questions...

This white powder is called “efflorescence,” and is caused by water in the wall dissolving mineral salts in the brick or mortar. When this leaches to the surface, the water evaporates, leaving a whitish mineral-salt residue. Most efflorescence is water soluble, so it can usually be removed by washing with plain water when the weather and the wall are warm and dry. This helps keep the cleaning water from causing additional efflorescence. See similar questions...

The first step is a visual evaluation of the chimney crown, mortar joints and flashing. Often we find the crown has cracks caused by shrinkage of the mortar during construction. These start out as hairline cracks but get bigger over the years from freeze thaw-cycles and the natural expansion-contraction that occurs during the spring & summer seasons. If the chimney has darkened from mold and mildew, we recommend cleaning the surface of the brick with a power washing. See similar questions...

To achieve the finished look of true masonry, the Fire Rock product may be lined with firebrick. Some alternative materials area also available such as rock or brick. Your local Fire Rock distributor can assist you in locating firebrick, which is available at your local masonry supply yard. See similar questions...

To understand "dark cutting beef," it is necessary to understand how the bright red color of beef occurs. At death, the muscle attempts to maintain all normal activities. To do so, it must have energy in the form of ATP. To get ATP, it breaks down glycogen through postmortem glycolysis. A by-product of postmortem glycolysis is lactic acid. Lactic acid builds up in the muscle over a 16 to 24 hour period post-slaughter. A normal level of lactic acid (pH of 5. See similar questions...

Bubbles occurred during the pressing stage when air got inside the mold. Bubbles are a part of the making of Pressed Glass and are also considered acceptable. They do not signify an original piece or a reproduction as it can occur in any type of glass, depending on the quality of the glass maker and quality of the mold. See similar questions...

The white stains or powder-like material is often the result of water penetration of the chimney. During a rain, snow, or ice storm water is absorbed by the brick and mortar crown. In the case of snow or ice storm the freeze thaw cycles can enlarge the cracks on the top of the chimney mortar crown allowing water to enter the structure this way. The chimney will soon saturate with water. As the chimney dries, lime and salts from brick and mortar are pushed out of the pores of the chimney. See similar questions...

This is a normal result of the curing process of the paint and logs. Glass should be cleaned within 4-6 hours of initial burning to remove deposits left by oils from the manufacturing process. A non-abrasive cleanser such as Brasso may be necessary. The glass panel must remain in place but the screen will be removed so that the fixed glass doors will not fit on the unit. See similar questions...

The film has a powerful adhesive on one side that is kept clean by a protective liner which is removed at time of installation. Professional installers completely clean and prep the glass prior to installation. Using a special mounting solution, squeegee and stainless cutting blades, they prepare, fit and secure the film to the glass. See similar questions...

Mold: The white film could be mold on the surface if the product is packaged where oxygen can get to the surface, i.e., in a jar or non-vacuumed bulk pack. Mold requires oxygen to grow. Salt or Sugar: Salt and/or sugar are used in the brine/marinade formula of jerky and other cured meats such as bacon. Then when the product is dried, these ingredients concentrate and at a critical moisture level begin to crystallize on the surface of the product. See similar questions...

It's a 50 minute ambient road movie with footage of Drummond and Cauty setting off from Trancentral on a quest to find the White Room, driving through London and Spain, to a soundtrack of pop-trance. It has been shown in public only once. The full story is rather interesting: mentioned before, the KLF received weird mail from Illuminatus! fans after calling themselves the Justified Ancients of Mu Mu. See similar questions...

The first action to take is to dip the glasses in vinegar. If the film reduces it was casued by lime scale or food deposit. If there is no improvement the problem is caused by either water that is too hard or too soft or very aggressive detergent. If the film is caused by either of these causes it is irreversible. Check that metallic items (saucepans, cutlery etc) are not affected by the wash, creating a deposit of attacking other items. See similar questions...

You can clean your glass by using an oven cleaner and paper towels or razor blade. You can also make a solution of vinegar and water. See similar questions...

Yes, we apply window film on Low-E glass every day. Low-E glass is primarily designed to hold your man-made heat in your home. Most Low-E glass falls well short of protecting your furnishings from the damaging rays which cause fading and contributes to overheating your home. See similar questions...