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Frequently Asked Questions

The ADSL light is solid, but there is no PPP light. What do I do?

Adam Internet Support Pages
Have you changed your password recently? If so, you will also need to update it in your modem. If you haven't, it may be worth checking to make sure those details are correct. Your username should be in the format of username@adam.com.au. If you have ensured your details are correct, and the PPP light is still not coming on, give our helpdesk a call on 8423 4000.

Is it solid?

Stardust - Frequently Asked Questions
Aerogel is made up of microscopic beads or strands connected to form a continuous network. Since the network fills space and supports itself, it is considered a solid. See similar questions...

The ADSL and PPP lights are lit on my modem, why can't I get webpages?

Adam Internet Support Pages
Check that all cables are connected properly between your computer and your modem. Powercycle the modem (unplug from the power for 10 seconds), and ensure that any security software is not blocking your browsing (does the page display when you disable your firewall?). If this does not solve your issue, give our helpdesk a call on 8423 4000. See similar questions...

What is a PPP?

Port of Miami Tunnel Project
A PPP is a contractual agreement between a public agency, in this case the Florida Department of Transportation, and a private sector proposer or bidder. See similar questions...

What is ADSL?

Web Africa Support > ADSL FAQ
ADSL, or Asynchronous Digital Subscriber Line is a technology that allows for Telecommunications companies to provide high-speed internet access over existing copper-wire lines without having to make large investments in upgrading their last mile technology (the copper wire connection between your premesis and your telecom's provider's street cabinet). See similar questions...

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