If you have forgotten your password, notify Customer Service. They will be able to reactivate your password if you remember it but have gotten locked out, or they are able to reissue a new password. You can't access your account online without a password. However, you may choose to temporarily use the 24 Hour Telephone Banking system, 308-381-1020, for balance inquiries.

Please click on the link "If you forgot your password click here". A window will open, please enter your username and click submit. You will receive an email that will include a link. Click on the link and this will allow you to enter a new password. If you enter your username and you are advised that this is an invalid username, please contact our office at support@hooperholmes.ca with your name, agency, email address and phone number.

Contact the Office of Pool Administration at: http://www.hcrapools.org/contactus.cfm to request a copy of your User ID, Password or Access Word. For security reasons, the User ID, Password and Access Word will be sent by United States Postal Service to either the Responsible Person or Coordinator who originally filed a completed Attachment 2.12 and/or 2.12b form. To access the web-based application go to www.hcrapools.

a register customer, you will be asked to create a password, reminder question and answer that can be use to access your password if you forgotten it. Passwords can be reset by clicking on "Forgot your password?" in the My Account/Login link. This will bring up your question. Answer it correctly and you will be given your password.

Check that you are using the correct user name and password. Check upper /lower case letters are correct, space bar or '.' are correct. If you continue to have a problem, call 1300 888 498. Or, email food.safety@dhs.vic.gov.au with your User Name, Password and the type of Internet Browser you are using. We will check the details for you and get back to you in due course.

We email your user name and password to you when you register. You can request an email reminder from the homepage or call us and we can remind you what your user name is, or re-set your password.Top

No. If you forget your User Name and Password click Login Reminder on the login screen and your User Name and Password will be Emailed to the Email addressed provided when you registered for EM OnLine. [Top]

If you cannot remember your login information, click HERE and we will send that information to you to the email address you signed up with.