Our Australian-made products are warehoused in Oregon. Shipments leave our warehouse via FedEx. Since the State of Oregon does not collect sales tax, our customers enjoy a substantial savings on their purchases.

We recommend hand washing using a very mild LIQUID HAND SOAP. DO NOT use any detergents, delicate washes, wool washes or antibacterials. These can leach out the natural oils and the leather could become stiff. We also advise against washing the entire slipper unless it becomes absolutely necessary, as some colour can be lost when washed. Please note that some stains, such as heavy foods, oil or nail polish will not come out with washing.

If you wash the entire slipper, stuff the interior with a towel to wick moisture from the wool prior to letting dry. Dry them in a "toe-up" position at room temperature (so any remaining moisture will drain to the slipper opening where it can evaporate easily). For slippers with removable insoles, dry the insoles outside the slippers. Work the leather by hand periodically while drying to help keep the slippers soft and to retain their shape.

No, but you can wear it underneath the copper, so the fore part of your foot will still benefit from the sponge.

Simply package them up with a check for $16 and send them to our PO Box. The fee covers return mail to you. If you send them back Priority Mail you can even get the box or mailing envelope free from your post office. Ask them for a Tyvek Priority Mail envelope or a Priority Mail box. Resoling takes up to three weeks during June, July and August and six weeks during the remainder of the year.

Felting or fulling is the process of getting the little barbs on the surface of wool to interlock with each other. This creates a durable, almost wind-proof fabric that is very different from the knitted fabric. Felting is the process of converting yarn to felted fabric. Fulling is doing the same with a finished object. Fulling makes the finished object smaller. Read what makes wool felt here: http://www.peak.org/~spark/whywoolfelts.html.

Orders received Wednesday afternoon through 10:00 A.M. CST Monday will be shipped on Monday afternoon. Orders received before 10:00 A.M. CST on Tuesday and Wednesday will go out the same day. U.S. Wellness Meats will ship orders on Thursday at owner's risk of a Monday delivery. National holidays will alter this schedule. [back to top]

Most jibs are shipped loose with the hardware in a separate box, in a closed trailer by common carrier. Some of the larger cranes require a flat-bed truck or trailer. The bridge cranes are commonly shipped on a flat-bed trailer. Other methods are available. Units may be palletized which may better protect the finish for an additional cost.

Your order should ship in 10-15 business days. Please note your order may arrive in separate boxes as we often use different distribution centers. This will NOT increase your shipping charges.

All orders are shipped through the US Postal Service in unmarked boxes with Quick2You as the return address.

To be sure that your trees arrive in a strong and healthy condition, we ship bare root stock only when it is dormant in the fall and spring seasons. Trees are sent according to your local climate and this year's weather. Fall Shipping: We have to wait for a couple of hard frosts so the trees go dormant and can be shipped safely. Trees can be planted until the ground is frozen solid. Fall shipments are made between October 15 and December 10.

Posted by Joan Zimmerman: I just saw a picture of Lady Slippers in 'Country' magazine, and I just have to have them. Is there any place I can get them? Can they be grown under a large Maple tree in the shade? Char Bezanson: In Minnesota, wher