Adequate Bandwidth for streaming both Video and Audio, may not be available through your internet connection. Window Media players often drop the Video frames and play just the Audio in cases where bandwidth is not enough for transmitting both Audio and Video.

If you're experiencing difficulties with the audio or video clips, you may need to install the latest Flash Player update. See similar questions...

For the moment, and in spite of the ESS Vibratto chipset, PVR-800 can't read WMA audio tracks. This probably could be corrected in a future firmware release. You can re-encode your audio stream in MP3 following this guide here (in french). See similar questions...

A - First thing to do is make sure your speakers are plugged in and are working properly. We would also recommend closing down all your browsers and logging back into the event. If the problem still persists, please refer to the Broadcast requirements checklist to verify if your system meets all the minimum requirements for the webcast. See similar questions...

Many of the films are silent. To make sure that you hear sound while watching videos, please check the volume controls on your computer. Also, be sure to increase the volume on other conventional video players on your computer, such as Real Player or Windows Media. This may have an effect on your computer's master volume levels. Next, check to see if your system meets the requirements for running video. If the video still isn't working properly try troubleshooting with a different browser. See similar questions...

If you cannot hear audio, go to "Options" menu -> "DVD Settings", choose a proper DVD Audio Decoder, such as AC3Filter (Download). Remember, you need to find out a working audio decoder in the program's DVD Setting. See similar questions...

a first step, make sure that your PC has a sound card to play the audio and the volume on your speakers is turned up. See similar questions...

If the video is playing but you can not hear the presenter, please make certain that your computer speakers are plugged in and turned on. Also make certain that you have not muted the sound on your computer. If you are attempting to access the seminar from an office computer connected to a network, contact your technical support person to make certain that there is nothing blocking the video stream. See similar questions...

This can happen when the audio stream is badly interpreted, meaning there is a problem on AVI header. To check that, you can use GSpot. It will give you the encoding bitrate mode (in the bottom right of the "Audio" part): CBR or VBR (written in green on black background). If none mode is lighted, then you just pointed out the problem. You can use the following guide (FR) to rebuild quickly the AVI header and fix the sound problem. See similar questions...

In Windows Media Player, make sure codec installer is turned on. From the menu bar select Tools/Options/Player/Auto Upgrade/Enable automatic codec download Your computer or your service provider may have a firewall or a proxy server that is blocking receipt of Video. Try disabling your firewall or change your settings to accept. Your connection speed is too slow. If you are on Cable, you may be experiencing a slowdown in your network. If you are connecting using a 28. See similar questions...

Please adjust the preference of your Real Player for the most reliable video by opening Real Player and going to Tools-->Preferences-->Playback settings. Set buffer play to 45 seconds. Then click on Hardware in the prefernces menu and Video Card Compatiblity at the bottom should be set to most reliable or Use Optimized Video Display Unchecked (depending on your version of the Real Player). Currently, the program is set up to send both greetings. However, if you are not having a party at Chuck E. See similar questions...

Some files on the site (except for our interviews) are in .Real Audio format and should run on any standard browser. I know for fact they work in Explorer 5 and later (on Mac and Windows), Netscape 4.0 and later (Mac and PC). WebTV and set top browser systems may have a problem playing them. I used to have everything as WAV files, which played on anything, but those files were big and it simply got too expensive so I made the switch in May of 2003. See similar questions...

Your company may have a 'firewall' to stop external data interfering with its own. You need to contact your IT department to find out. See similar questions...

First, check your computer for a sound card. If you do not have one installed, you will not be able to use the audio feature of the program. If you are not sure if you have a sound card, your technolgy support group should be able to assist you. If you are sure you have a sound card, check to make sure your speakers are on and that the volume is up loud enough to hear. Alternatively, if you are using headphones, make sure that they are plugged in all the way into the correct place. See similar questions...

Assuming that Astropro's audio server isn't down and that you have a functional sound system - i.e. your computer produces sounds off the Net, and you can hear audio from the few other websites incorporating that feature - I really don't know the answer to this one. (Actually, in mid-April '98 all audio files were moved to the main server, and most Astropro pages were re-written to use the new audio file locations.) But let's see what we can do . . . For starters, click here to check for audio. See similar questions...

Most likely you do not have your web browser (netscape) set up to hear .wav sound files. The following will explain how to do this. Click on options click on preferences click on helper apps scroll down to where you see the file you want to edit under file type. Left click once to highlight it. For sound files you will see audio (x-wav) look towards the bottom of that page and you will see action. Choose launch the application by clicking on it. See similar questions...

Our website currently requires QuickTime on the client (e.g. your) computer. This can be downloaded for free and we provide the link for you. Click on "Listen Now" on the left of your screen and you will see the link for the download. We will add other streaming formats in the future but, for now, use QuickTime as we believe it provides the very best performance available. See similar questions...

Please ensure that your system has a sound card. Since eSeminars incorporate streaming video with sound a sound card is required to get the full learning experience from the website. Double click the "Speaker Icon" in the lower right hand corner of your computers screen and make sure nothing is "muted" (ie no check marks in the boxes labelled mute). See similar questions...

Please see the 'Help' section for all technical matters. If you are still having problems please email the Archive and we will try our best to solve your problem. See similar questions...