BPO is the Long Term Contracting of a Company’s business processes to an outside service provider. “Outsourcing” in the broadest sense of the term, enables a corporation to BUY instead of MAKE. In today’s wired and wireless world, since the main vehicle of business processes is the computer, virtually all business processes that need a PC, paper (images), and a phone, and do not require face to face interaction, can be outsourced to any part of the world. See similar questions...

Back office operations/revenue accounting, data entry, data conversion including finance and accounting and HR services, Other services including remote education, data search, market research, network consultancy and management as IT enabled services. See similar questions...

Business Process Outsourcing (BPO) refers to transfer of the business processes of non value-added functions such as the Accounting, Human Resources etc., to an outside service provider, so that the organization can focus on their core competencies and strategic activities that are critical to a company's success in today's marketplace. See similar questions...

BPO is one of the most rapidly growing businesses in India. The world market for I.T. Enabled Services (as defined by McKinsey) in 2008, is estimated by them to total around $142 billion. Of the above market, Nasscom McKinsey report has estimated that India will export between $21-24 billion (i.e. over Rs.100,000 crores) per annum in 2008. The Gartner India forecast for Global BPO market from 244.6 billion in 2000 to $599. See similar questions...

BPO Consulting provides business process outsourcing, consulting and accounting system implementation to small, emerging growth and concept-stage businesses. Employees of BPO Consulting include experienced CPAs, MBAs, accountants, and bookkeepers. BPO Consulting provides other "back office" services such as Human Resources. BPO Consulting also has a network of professionals who provide other "back office" services on a consulting basis. See similar questions...

of Oct 22, 2002 the Govt of India has decided that ITES can use the bandwidth on a time-sharing mode. It would not be treated as resale of bandwidth, which was banned in India. The move will allow firms to use the same facility and bandwidth to service Indian and international clients, which is not permitted under the present norms. BPOIndia.org would like to thank Confederation of Indian Industry (CII), which mooted the idea. See similar questions...

Those outsourcing services that use information technology in the processing and delivery of the service. Services are typically delivered through a telecommunications or data network, or other electronic media See similar questions...

Cheaper workforce than their Western counterparts. According to Nasscom, The wage difference is as high as 70-80 percent when compared to their Western counterparts. Recent months have seen a rise in the level of attrition rates among ITES workers who are quitting their jobs to pursue higher studies. Of late workers have shown a tendency not to pursue ITES as a full-time career. To work closely with associations like Nasscom to portray India as the most favoured ITES destination in the world. See similar questions...

NASSCOM is the best organization that caters to the BPO segment. They have done a wonderful job in addressing the issues with the government. They have a special group called SIGITES - Special Interest Group for IT Enabled Services. Business Process Industry Association of India (BPIAI) provides a network for members to jointly address challenges facing the call centre industry. The association was established in the year 2000. See similar questions...

We believe today, Datamatics is the largest third party, NON CALL CENTRE, pure BPO/ ITES play company in India today with this year’s revenues estimated at Rs.150 crore. Datamatics Technologies Ltd. Is a 100% Export BPO company having about a 100 overseas clients. We have our own offices in US, UK, Germany and India. We have several Fortune 500 companies as our clients. We have a total strength of about 1000 employees (all locations). See similar questions...