In order to play format other then basic Wave you must use the DirectShow TVLDSAudioPlayer component. If you still can't play the file, please check if you have installed a DirectShow codec for the file format. AudioLab needs a codec available in the system in order to decode the file. A huge selection of codecs is available on the WEB.

Not likely. First easy way to test the mixer is flip the BOOTH CUE / MASTER toggle switch, up to the CUE position. If the audio from the BOOTH OUTPUT is now much louder then the mixer is fine and you need to run your levels higher. Make sure to set the INPUT GAIN controls so that the SIG / OL LEDs flash green. Also make sure that the MIX LEVEL controls are set to at least 3 o'clock.

The best way to download any ZIP in an HTTP link as ours are is to right-click on the download link, and select "Save Target As" and then save the file to your hard drive, rather than select "Open from it's current location", using Internet Explorer. However, with some versions of Internet Explorer, sometimes this seems to result in a partially downloaded file, and further attempts to download always fail.

You can go to http://www.download.com to download video converters so you could convert the file into a format supported by the application you are using. Apple iPod and Sony PSP support .m4v, .mp4, and .mov file formats. While a mobile phone supports files with .3gp and .3g2 extensions.

All of the videos on Channelv2 are streamed through a Flash player, so you need to have the latest version of Adobe Flash installed on your computer. To download it, please visit Adobe This could be caused by a number of things. First, you'll need a broadband connection with at least 256+Kbps for the best viewing experience. If your connection speed meets the minimum requirement but you are still stuck on the "Loading" screen, this could be caused by a firewall or internet blocker.

If you receive a message that contains error codes 0xC00D0BB8 or 0xC00D1199 when trying to play an .mp3 file, the problem might be because the file has a compressed or unsynchronized ID3 header that the Player does not support for security reasons. For more information about unsynchronized ID3 headers, in the Microsoft Knowledge Base, see article 814129, "Error in Windows Media Player 9 Series When You Play Specific MP3 Files.

If the battery runs out during the recording of a file, the currently recorded file will be lost because the file header will be unable to close. It is crucial to change the battery once the battery indicator shows only one hash mark of power remaining. Removing the battery while the recorder is in use may also corrupt a file.

The streaming video uses Javascript, you may be using an old browser, download the newest browser from Netscape or Microsoft. You must have Java enabled, in Netscape go to Edit -> Preferences -> Advanced. A more common problem lately seems to be with proxy servers, a proxy server is often used by your ISP to cache popular pages. Press the Lan Settings button and in the bottom half of the window will be a box that says Use a proxy, uncheck this box.

First, make sure you're logged in. Watching videos is one of the benefits of a free hearitfirst.com membership. If you're still having problems it's possible you need to update your media player. For the latest, download at www.windowsmedia.com or www.real.com. We screen all submitted photos for content so it's possible we haven't had a chance to upload yours yet. If it's been a while, check in with us at info@hearitfirst.com to make sure we've received it.

First try to update Windows Media Player or update Real Player. If you are using a new version for the first time, there may be a delay. If you continue to experience technical difficulties, contact Windows Media Player or contact Real Player support centers directly for assistance.

The easiest solution is to download our Standard Definition video. Our Standard Definition (SD) videos are made by a special process of "smallifying" our HD videos, so they look GREAT, but will play on older computers down to about 500MHz.

Yes. The Kaleidescape System has been designed for the anticipated widespread availability of HD content. The massive disk capacity of the Server is ideal for storing HD movies. A few HD titles are already being distributed by Kaleidescape pre-loaded on every new Kaleidescape System, and more will be available in the future.

If you are a PC user then you will need the latest version of the Microsoft Media Player (at least version 6.4). The Movie Catalog page has a link to this free program. If you attempt to play the video and are prompted to download any additional codec filters, then please do so. If you are still having troubles then try saving the video files to your hard drive before playing them. Just right click on the movie download icon and choose the "Save Target As" feature.

If you have downloaded the video data, you also have the audio data because these are all in one file and it's impossible to download one without the other. Please check your player settings.

Playback experience is different for every user because of the variation in connection speeds. If the video is very large (in some cases, the videos are more than one hour in running time) it may take a long time to play.

If you get a Proxy error message when you try to play a video stream on Media Player for the Mac, go to the Media Player settings and disable the Proxy.

Occasionally there actually is something wrong with our phone. We are located in a rural area, and have to deal with the availability of the phone service here. Normally if you can hear the answering machine/voice mail, it means that the phone is working. Just like you, we have small children, and can't always get to the phone. Please leave a message and we will call you back.

A common mistake when starting the client is to give the wrong server host name. The last synergyc command line option (Unix) or the "Server Host Name" edit field (Windows) should be the host name (or IP address) of the server not the client's host name.

If the battery runs out during the recording of a file, the currently recorded file will be lost because the file header will be unable to close. It is crucial to change the battery once the battery indicator shows one hash mark of power remaining.