Yes, via the Web or through the Callback system menu. We also have International Toll Free Access from over 50 countries

You can change the Callback number three ways. You may change the number through the voice menu upon receiving CallBack, through the Administration number (charges from your local phone company apply) or through the Administration link once you login to your account on our website.

Yes. Using voice prompts, callers change the Callback number with a touch-tone phone anywhere in the world. You may also login to your account from any computer connected to the Internet.

There is no problem with your card. Your Personal Identification Number (PIN) is not printed on the card because it is typically an individuals Social Security Number (in the US) or other National ID Number such as a passport number, etc. Due to the potential misuse of the number, should it fall into disreputable hands, we do not print the number on the cards. Photo ID cards and newer certification cards do not have the abbreviation PIN printed on them.

A -Buildings built prior to 1938 that have had no changes made to its occupancy nor egress since then do not have a CO number.

Absolutely. MaxTel travels with you. You can use a phone to reprogram your location number (the phone number where you receive your call-backs) at any time. When you're staying in a hotel, you can even program MaxTel to ask for you by name and room number.

We have multiple servers, so in the event that one server is actually busy it will not affect every movie. If you have a personal firewall, make sure that it is configured properly. AOL users may get this error message with Realplayer. The following steps will make the file play normally.

We utilize a dynamic retry system to maximize your successful fax deliveries. Our system will retry any busy number or failed attempt at least 3 times. top However, our dynamic retry system will automatically resend your faxes to any number that did not complete to increase the effectiveness of your broadcast. top

If the Fax-on-Demand system cannot deliver you documents on the first attempt we will attempt to retry any failed delivery at least 3 times in order to increase the potential deliverability of documents. top

How do I get around this problem? You can keep trying few times. Sometimes the line becomes available right away. Some cards have more than one access number. You can try another access number. For some cards, they may have different access numbers for various languages. You can try using one of them. You might not understand the language but if you are a regular prepaid calling card user, the pattern will be the same. Usually, after the first voice, you should dial the PIN number.

If someone is unable to send faxes to your eFax number, please ensure that the sender is dialing the correct number and they are prefacing the number with the required dialing codes. Please remember that numbers beginning with 0870, 0871 or 0845 may not be able to receive faxes from senders outside of the United Kingdom. If your eFax number is working but a particular caller can not reach you, the caller may have a problem with their local or long-distance phone carrier.

A - We are working on it and this option will be available soon. In the interim this information is available in the Actions in the drop down menu area under V-DOB violation. Alternatively you may click on the Actions Area and type in V in the Enter Action Type box.

ANI or Automatic Number Identification is a mechanism by which the different telephone companies determine what account is to be charged for a call, This information is passed between Telcos and was originally for billing purposes and predated both SS7 (Signaling System 7) and (C)LASS (Local Area Signaling Services was the original AT&T designations, the "C" was added by Bellcore after divesture) services which make CNID or Calling Number IDentification as Caller-ID is more properly known, possi.

A: Dial in to the unit and go to "Tuning," then "Unit Power on Parameter." Under the "General" tab, you can enter the OzVision receiver's phone number under "Alarm Phone Number 1" and "Alarm Phone Number 2." Then click "Upload." Upon an alarm event, if the unit does not call back to the receiver, verify that the system is armed.

Try entering the pin again slowly and carefully. If doesn't work contact our customer care department to help you out .