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Frequently Asked Questions

Do you sell fireplace doors with this insert?

Fireplace Radiator : Frequently Asked Questions
Yes, we sell Mr. Flame Fireplace Glass Doors which are designed to work with the Fireplace Radiator™. Click here to view them.

Can I get replacement glass for my fireplace doors?

FAQ Section on Chimney Cleaning, Chimney Caps, Gas logs, Gla...
Yes, we now have a great source where we can provide high temp tempered glass for fireplace doors. We need length, width, and thickness of glass and if the glass is enclose in full frame or has exposed edges. Turnaround time is 7-10 days.

Can I install a fireplace, stove or insert myself?

Fireplaces
Installation of our hearth products must be done in strict accordance with local or national building codes, and the unit's installation manual. We recommend that our products be installed by a factory-trained Mr. Fireplace installer.

How do I know if I need an insert or a fireplace?

Regency Fireplace Products: Australia
If you already have a brick or stone fireplace, or a factory-built fireplace, and you want to convert it to gas, then the most cost-effective solution is an insert. If you are remodeling a part of your home that never had any kind of built-in structure, then you need a Direct Vent fireplace that does not require an existing opening or chimney.

Should I have any type of inspection done to my fireplace, stove or insert?

Fireplaces
Yes. We recommend annual service of your fireplace by a qualified serviceperson. This will ensure that your appliance is functioning properly. Your decision really comes down to how much a priority heating efficiency is for you. If you want a lot of heat from your fireplace, you should consider a direct vent gas insert. From a cost standpoint, an insert will cost approximately five times the cost of a nice gas log set.

What if the insert I choose is smaller than the opening in my fireplace?

Regency Fireplace Products: Australia
Chances are there will be a gap between the insert and the inside of the fireplace. That is why we offer a range of faceplates designed to cover the gap. The faceplate also houses the on/off switch and fan control, so you don't have to crouch or bend down to operate your insert.

Do you sell your doors through Distributors?

Spanish Pueblo Doors ~ FAQ
No, we do not sell through a distribution network at this time. We have sold and shipped our doors directly to customers in nearly all 50 states. By selling directly to our customers and "eliminating the middle man" we are able to provide our handmade doors at very competitive prices without the layers of price markups that are inherent in typical distributor sales. By selling directly we also are able to assure that the many unique details of each job are accurately considered.

Do you sell overhead garage doors?

KelMel Millwork: Custom Mantels
No, companies that sell, install and service the overhead doors handle those. However, we do handle the service doors, and nearly any other entry door your home could require. (back)

Do you sell storm/screen doors?

KelMel Millwork: Custom Mantels
No, just like overhead garage doors, there are companies that specialize in storm doors and storm windows. Be careful when you get to this stage of your project, it is real easy to skimp here, especially if your project is already running over your budget. If you have wood entry doors especially, a good quality storm door is essential to protect your investment. (back)

Do you sell residential doors?

Vancouver Door Company, Puyallup, Washington - architectural...
We don't sell directly to the public, but our sales department will assist you in finding a Vancouver Door distributor in your area.

What is an insert?

Album Tips frequently asked questions, mats, albums, inserts...
It is sometimes called a base-page. It is the foundation of the album and is attached to the binding of the cover by pins, hinges, clips and stitching.

Why does Acucraft Fireplace System require doors while other fireplaces have screens?

Acucraft: FAQ
Acucraft Fireplace Systems are designed to be used as a heating system for your home. The airtight doors are a crucial part of the overall system. The doors work by sealing the fireplace which eliminates heat loss and allows you to completely control your fire. Acucraft does design a Fireplace Screen which you can add to any order and can be used when you are looking for that open hearth feel. Yes.

Can Acucraft Fireplace Systems be operated with the doors open?

Acucraft: FAQ
Yes. Acucraft has designed a Fireplace Screen which you can add to any order and can be used when you are looking for that open hearth feel. However, when operating with the fire screen you do lose some of the fireplace's efficiency.

Do I need to install glass doors on my fireplace?

FAQs
The doors can make it easier to start a fire by channeling fresh air to the bottom of the fire. Shut the doors and open the vent at the bottom when you start the fire. Closing the doors and the damper when the fireplace is not being used will prevent more heat loss than just a closed damper. Finally, and most important, the doors let you retire for the evening while the fire is still burning. Just close the doors and keep the damper open.

Where can I purchase parts or accessories for my fireplace/stove/insert?

Fireplaces
You will need to contact a Mr. Fireplace Sales Representative in your area. Refer to contacts for locations

we are considering a gas insert for our fireplace- in a room 20x15....how many BTUs would we need??

Ask the Experts - EnergyVortex
im buying a new ac ready furnace for my mobilehome,., i have the paperwork from the previous owners purchase of a new kenmore outside cooling condenser,tech info and so on but it does not say its a 1 ton or3 ton or3.5 ton ,HOW CAN I FIND OUT WHAT TONAGE IT IS SO I GET A PROPERAC READY FURNACE THE FURNACE IM LOOKING AT WILL HANDLE UP TO A 4 TON I am interested in purchasing an Eden PURE portable infared heater, Model 1000, which the internet site states is 5200 BTU.

Can I use a wood-stove Ecofan on a fireplace insert?

Ecofans - Frequently asked questions for Ecofan stove fans
Yes, but placement is key. Again the fan needs to draw cooler air from behind to operate and the surface on which the Ecofan is placed should never exceed 340ºC (650ºF).

What's the difference between a freestanding and a fireplace insert stove?

Frequently Asked Questions
Freestanding stoves can be connected to chimneys built especially for them. The chimneys may be of masonry construction or be a factory-built metal system that's been designed, tested and listed for use with wood burning appliances. Freestanding stoves can also connect to an existing fireplace chimney, if the height and position of the stove's flue collar permits it. When this type of installation is done, the stoves may be called hearth stoves.
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