I am an existing SingTel Mobile and SingNet customer. Can I change my existing plans to mio Plan?
SingTel - Generation mio : mio Plan : FAQsYes, as long as the remaining services have less than 12 months remaining contract, and you will have to sign up for a SingTel Fixed Line. To be eligible for mio Plan, you will need to have all 3 services under your NRIC. In addition, you will need to meet the eligibility criteria. There are a couple of options for you to convert your existing services to mio Plan: a. Your father can sign up a new SingTel Mobile line under his name to qualify for mio Plan.
If I am a SingNet Dial-Up customer, can I take up mio Plan?
SingTel - Generation mio : mio Plan : FAQsYes. However, you have to upgrade your current SingNet Dial-Up account to a SingNet BroadBand account which is part of the mio Plan.
Can I register if I am not a SingTel Mobile customer?
SingTel.com - Consumer - Products & Services - Mobile - Valu...Anyone with a valid email account would be able to register to send SMS via Internet SMS Chat Portal.
Is mio Mobile available to SingTel Mobile subscribers who have barred IDD or 1900 calls?
SingTel - Generation mio : mio Mobile : FAQsSingTel Mobile Valued-Added Services and mobile network features including Call Forwarding, VoiceMail, Caller Number Non-Display, Call Divert, Call Waiting and Colour-Me-Tone will not be supported for calls made using mio Mobile.
What is mio Mobile?
SingTel - Generation mio : mio Mobile : FAQsmio Mobile is a is a Value-Added Service (VAS) that allows SingTel Mobile Postpaid subscribers to make unlimited local mobile calls via the Internet.
I'm a SingTel Mobile Postpaid customer. Why is my transaction unsuccessful?
SingTel.com - Consumer - Products & Services - Mobile - Prep...The hi!Card/ prepaid account to be topped up must have been activated before the transaction can be processed successfully.
Can I send an Internet SMS to a non-SingTel Mobile customer?
SingTel.com - Consumer - Products & Services - Mobile - Valu...Only SingTel Mobile customers would be able to receive SMS from the Internet SMS Chat Portal. If you wish to send an Internet SMS to your friend who is not with SingTel Mobile, please logon to :)EAS SMS Station.
Is there a maximum number of Internet SMS I can send to a SingTel Mobile customer?
SingTel.com - Consumer - Products & Services - Mobile - Valu...Each SingTel Mobile customer can only receive up to a maximum of 20 Internet SMS per day. If the SingTel Mobile recipient has received a maximum of 20 Internet SMS in a day, the subsequent Internet SMS will not be delivered to the recipient.
Using GlobalDial 121, can I call a SingTel Mobile/M1/StarHub mobile customer who is also roaming?
SingTel.com - Consumer - Products & Services - Mobile - Trav...If you use IDD from overseas to call Singapore, you will pay the IDD rates of the overseas operator, plus roaming surcharge. These rates are typically quite expensive. However, using GlobalDial 121 to call Singapore will give you an opportunity to reduce your bills. There is no expensive roaming markup charges to be paid, and you will pay SingTel Mobile GlobalDial 121 rates, which are usually cheaper than the rates levied by the roaming partners.
I am a SingTel Mobile corporate customer. Can I register for Easi-ERP on my corporate mobile line?
SingTel.com - Consumer - Products & Services - Mobile - Valu...Easi-ERP is currently not available to SingTel Mobile corporate customers. Registration for Easi-ERP is only available to personal mobile line and vehicle.
What kind of benefits will I get if I sign up for a supplementary mobile line under my mio Plan?
SingTel - Generation mio : mio Plan : FAQsYou can immediately enjoy a supplementary line discount upon tying a mobile line with a mio Plan. Please refer to charges and discounts for supplementary line. Supplementary line discount is - 50% off list price on Classic, Premium700 and Premium1500 price plans, and 10% off national promo price on iOne and iTwo price plans.
Can I TOS only my Mobile line instead of the entire mio Plan?
SingTel - Generation mio : mio Plan : FAQsYes, you can choose to TOS one or two services under mio Plan. But the monthly subscription still applies.
What is mio Plan?
SingTel - Generation mio : mio Plan : FAQsmio Plan comprises of SingTel Fixed Line, SingTel Mobile and SingNet BroadBand services, chargeable at one fixed monthly subscription fee.
Can I use the Internet SMS Chat Portal to SMS a SingTel Mobile customer who is travelling overseas?
SingTel.com - Consumer - Products & Services - Mobile - Valu...The intended SingTel Mobile customers would be able to receive SMS overseas if he/she had subscribed for AutoRoam Service or Pay-As-U-Roam Service, depending on overseas mobile service provider's support.
Are there pre-existing condition limitations if I change dental plans during Open Enrollment?
Frequently Asked Questions: Dental Plan, Benefits, Human Res...The pre-existing conditions provision does not apply to individuals who enroll in either Blue Cross or First Commonwealth during Open Enrollment.
How do I sign up for mio Mobile?
SingTel - Generation mio : mio Mobile : FAQsResidential customers can sign up for mio Mobile service at our hello! Stores or selected SingTel Exclusive Retailers, call 1626 or Business customers can sign up for mio Mobile service by calling 1626, 1606, 1800 763 1111 (SME Hotline), 1800 733 7788 (Corporate Hotline) or VoIP (8647).
How is this different from SingTel Mobile Mail?
SingTel.com - MNC - Products & Services - Mobile - Wireless ...Push Functionality - Unique to mobile emails that 'pushes' any incoming email to the BlackBerry handheld. Proprietary Devices - Uses the BlackBerry devices with its own interface. Easy for administration & troubleshoot as it is essentially one type of device. However, have a roadmap towards multiple devices such as mobile phones and integrated PDAs. Multiple Devices - Users can use their existing Microsoft PocketPC or Palm integrated PDAs such as XDAs and Treos.
Why are the charges different for SingTel Fixed Line & mio Voice?
SingTel - Generation mio : mio Voice : FAQsThe charges are different as they are two different services. mio Voice is a digital voice service which works via mio Box over broadband and offers you unlimited local calls at a fixed monthly subscription, whereas the SingTel Fixed Line is a traditional analogue voice service that works independently without the need of any modems or power supply.
Who is eligible for mio Plan?
SingTel - Generation mio : mio Plan : FAQsmio Plan is open to all new and existing SingTel NRIC-registered customers with less than 12 months balance contract period for SingTel Fixed Line, SingTel Mobile and SingNet BroadBand services. Customers with existing SingTel Fixed Line, SingTel Mobile and SingNet BroadBand registered under their NRIC are encouraged to sign up for mio Plan to enjoy bundle savings from mio Plan.
Where can I sign up mio Plan?
SingTel - Generation mio : mio Plan : FAQsYou can sign up for mio Plan at any hello! Stores, Teleshop, SingTel Exclusive Retailers and via mio Hotline (1800 555 6000). Hotline operating hours: Monday to Sunday, 8.30am to 8.00pm
