When an ICD call rings an agent, the caller is put on hold by the CallManager. At this point, the CallManager MOH can be used to play a ringback tone to the ICD caller while waiting for the Agent to answer the phone. In order to set this up, you need to configure all the CTI ports Network Hold Audio Source as the wav file (ringback.wav) you want to play during the consult transfer. Note: Make sure that the ringback.wav file is in the CallManager server and configured appropriately. See similar questions...

After the Cisco CallManager 3.1 maintenance release and later, MoH is part of the Locations-Based Bandwidth Calculation. Remote sites are able to receive a MoH stream if there is bandwidth available. If there is not enough bandwidth for the stream, then the user receives Tone on Hold (ToH). See similar questions...

Go to the Cisco CallManager Administration page and choose Application > Cisco CallManager Serviceability > Tools > Control Center. See similar questions...

The volume of a custom-created MoH source is defined by a Cisco CallManager service parameter and occurs when you create the audio source using the Cisco MoH Audio Translator service. You must modify the service parameter and then re-translate the audio source in order to adjust the volume of the MoH audio source. Select a Cisco CallManager server from the Server drop-down box. See similar questions...

See the hold-music option in the Sofia Configuration Files for per-trunk settings, or the per-channel variable hold_music in the dialplan XML See similar questions...

Ringback Tones may be purchased through the Internet, and through text messages to the Ringback Tone shortcode (728), use "RBT", "LIST", or the 3-digit song code in the message.* See similar questions...

Go to the My Settings tab on the Ringback Tones website, and assign any of your purchased Ringback Tones to your callers - up to 25 Caller ID assignments. See similar questions...

The Ringback Tone will appear on your Verizon Wireless bill once you have signed up for the service and purchased a specific Ringback Tone. See similar questions...

You can change your Ringback Tones as often as you like. New Ringback Tones can be purchased at any time through the web, over the phone by dialing #728 or via TXT message shortcodes (728). See similar questions...

Ringtones are downloaded to a user's phone. With Ringtones, the customer hears a chosen song instead of a standard ring through the handset when receiving calls. With Ringback Tones, the customer chooses a song for the caller to hear instead of a standard ring, before the customer answers the phone. See similar questions...

Go to My Ringback Tones tab on the website. Click on the red artist, title or expire date to extend the expiration date. It can only be extended within 14 days of expiration. See similar questions...

A ringback tone is what a caller hears after dialing the phone but before you answer. The typical default ringback tone sounds like a telephone ring. But Brring! allows you to customize it with whatever sound you like. See similar questions...

Cisco and CIT worked together to offer special services to VOIP users. Through the Cisco CallManager User Options web site., customers have the option to easily set up various services for their VoIP phones. These services include helpful applications such as Speed Dial and Call Forwarding. See similar questions...

Refer to How to Configure Cisco CallManager to Recognize ATA 186 Using SCCP. Use the following procedure to add the second port on the Cisco ATA 186 to Cisco CallManager. Drop the first 2 nibbles of the MAC address and shift the MAC address to the left, then add 01 to the right end of the MAC address. For example 00070EA26032 is port 1 and 070EA2603201 is port 2. Use this new MAC address from above and register this as a device to the Cisco CallManager. See similar questions...

Note: With Cisco CallManager 4.2, the Network Hold MoH Audio Source and User Hold MoH Audio Source is moved under Common Profile Configuration instead of Device Pool Configuration. In other words, with Cisco CallManager 4.2, the different locations to configure the audio source are: Common Profile Level. The DN/Line level takes the highest priority and the Common Profile takes the lowest priority. See similar questions...

The majority of households share one phone line for both voice calls and internet usage; as a result, while one is surfing the web any incoming voice calls will not get ...... See similar questions...

Ringback Tones can be set to all callers so that all callers will hear a specific Ringback Tone. However, assignments are limited to 75 Caller ID assignments, 25 to individuals, and 5 groups of 10 IDS. See similar questions...

You can preview Ringback Tones from your phone by dialing #728 which will allow you to preview, purchase and change settings for Ringback Tones. See similar questions...

Yes, the Time Of Day functionality can be used to specify a unique Ringback Tone to be played during a specific time period. The default Ringback Tone will be played during all other times. You can also choose a fun Ringback Tone as your default Ringback Tone. See similar questions...

Yes, go to My Settings and specify "Verizon Wireless default Ringback Tone" as the unique sound for specific individuals. The My Settings options are listed in the order of priority. Caller ID is the highest priority and the Default Ringback Tone is the lowest priority. If the calling party does not appear in the Caller ID, the Group ID will be used. If the calling party does not appear in the Caller ID or Group ID, the Time of Day will be used, and so on. See similar questions...