For activation, client must send the branch a letter stating that he has received his card and mailer and is requesting for activation

Call the telephone number on the sticker affixed to your card to activate it. The activation process will require you to answer a security question. We do not supply your PIN. You may take your card to any ATM to set your PIN. When the ATM requests your PIN, enter any four-digit number you choose.

Go to the "Online Services" link on our website then "Applications & Forms". Click "Iron Mike ATM & Tel-Info." Print application, fill it out (make sure you mark the ATM card box on the top of the application), and fax to 910-436-1840 or mail it to PO Box 70240, Fort Bragg, NC 28307. Once we receive the application, a new ATM card will be mailed to the current address that FBFCU has listed on file. You may also visit any branch.

You can change your PIN# on your ATM card after your issued PIN # has been activated at any ATM machine. A simple balance inquiry will do the trick. Once this issued PIN# has been activated, bring your card into any one of our branches where you can choose another number to be encoded.

Ensure that you receive the Card and PIN Mailer from the bank in a sealed state. If either the card or the PIN is tampered, please inform the bank immediately. We will replace it for you. Never share your PIN number with anyone like your friends, relatives etc. This can lead to your card getting misused. Always be careful at the ATM while inputting the PIN. You maybe under observation of strangers who want to known your PIN. Cover the keypad with your other hand while inserting PIN number.

Chase, Allpoint, Star, Cirrus and NYCE networks all accept the Direct Payment Card. The logos on the back of your Card should be displayed at participating ATMs.

A Pin Mailer contains the Personal Identification Number which is sent to you by post on approval of your Credit Card application. The PIN Mailer will be sent to you separately from the Credit Card. The PIN will be used by you at the ATM in case of cash withdrawal on your Credit Card or to transact at such shops and merchant establishments which require a PIN. Please do not show the PIN to anyone else. Kindly memorise the PIN as soon as you get it and destroy the PIN Mailer.

If you are an account holder and if you do not have an ATM PIN, you can get one at any of our branches. Or you can call our 24 hour CitiPhone Banking at 111 222 222 to have one issued to you.

Your Direct Payment Card PIN is a four-digit number that you enter on the keypad at ATMs and retail locations. This is different from your Unemployment Insurance PIN which is also a four-digit number. Your Access Code is a six-digit number that you enter when you call Chase Customer Service. You must select both the Direct Payment Card PIN and Access Code when you call to activate your Card.

A - You will need to call our ATM & CheckMate Check Card Department in the Lakeland area at (863) 683-6404 or toll-free at (800)-226-6673, option 5.

No. In order to change the PIN on your ATM or VISA Check Card, bring the card and your I.D. into the New Accounts area at one of our branches. If you do not live near a branch, please call us for additional options: (800) 479-7928.

You can visit any of our customer service dept. at any of our branches to fill out a replacement form.

No, ATM and Debit Card PINs are 4 digit PINS, your WFCU On-Line PIN is at least 6 characters long and must contain at least 1 number or special character.

No. Adelaide Bank highly values customer security and makes every effort to reduce the possibility of fraud on bank accounts. Because of this, we do not allow our customers to choose their own PIN. Your PIN is a random, computer generated number that is made known only to you; even Bank staff are unaware of this number. Should you misplace or lose your PIN, Bank staff can re-order it via computer but will not be able to read it out to you.

Changing your PIN/ password will not affect your ATM or debit card. It is used only for logging into PC Express and Express Banker.

No. You'll not need to use your CitiCard / Credit Card Number and ATM PIN as long as you try to access Citibank Online with correct User Name and Password. However, you will be asked to validate yourself using CitiCard/Credit Card and ATM Pin whenever you forget your User Name or Password. The new password that you'll be creating along with the User Name will only be used to access internet banking services. ATM PINs will continue to be used for ATM access.

If you requested a card to go along with your new account, we will send the card to the address on your application. You should receive your card approximately 7-10 business days from the date your HSBC Direct Online Savings Account was opened. A few days later, we will mail you a PIN that we generate randomly. You will have the option to change your PIN. For your security, we don’t send the card and PIN together to prevent someone from taking your mail and having access to your money.

You can now change your Personal Identification Number (PIN) immediately. Just have your current PIN ready when you call our secure and convenient automated phone system at 888-619-9667.

Yes. We are proud to be the only online savings account to offer an ATM card. Opening an HSBC Direct Online Savings account entitles you to an ATM card for easy access to your funds.