I ordered an item and received an SMS. What do I do next?
Cartoon Network MobileFollow the instructions you are given on screen, the procedure varies depending on your phone. You will need to open the sms/alert that you have been sent, at which point you will be connected to the item you have purchased. Select to get or save the item. It will then take a few seconds to download dependent on the size of the item and the quality of your reception.
I received my item, but it is not what I ordered. What do I do?
FAQsIf the item(s) received does not match the order made with Modabelle, we will replace or refund your purchase price and shipping as soon as the order is re-processed at our return facility. We will refund your shipping costs. Please email us as soon as possible.
I ordered an item, but I haven't received anything yet. What do I do?
Cartoon Network MobileWhen you've ordered your item, you should receive an SMS on your mobile phone within a couple of minutes. There may sometimes be delays if the operators network is busy, but if you still haven't received anything after 24 hours then contact us and let us know the following information: We will look into the problem as soon as we can. To contact us please e-mail us at cartoonnetworksupport@provx.net, or call our Java Games Support Line on 0871 224 3051
What happens if the item I ordered is not available?
Sixth Avenue Outfitters FAQsOur vendors ship products before the estimated delivery in the vast majority of cases. On occasion, however, an order may be delayed due to availability or other circumstances. In the unlikely event there is a change or delay in filling your order, we will notify you via phone, postal mail or email. We know that this can be inconvenient, and we will offer you one of the following alternatives as appropriate to your situation: Offer a BACKORDER and new estimated delivery.
I ordered a monophonic ringtone, and received a big SMS message full of garbled text. What happened?
Mogame - answers to your frequently asked questionsSome Motorola and other phones receive monophonic ringtones and display the actual ringtone code as a text message. This is perfectly normal. Just save that text and you will find a new ringtone in your ringtones folder! You need to make sure that your phone has WAP activated. WAP allows your phone to download polyphonic ringtones, games, and other premium content. If you contact your network operator, they will give you the settings for your handset and activate it.
I ordered an item and received a text message full of codes and numbers. What's wrong?
You may have incorrectly selected your phone model from the Phone Selector (in the upper right corner of each page on this site). You should make sure that you have the correct phone model selected BEFORE you make any purchases from Tonefusion, as we are unable to refund you if you made an incorrect selection. If you're not sure what phone model you have, you can find it printed on your phone in the battery compartment, underneath the battery.
I ordered an item and then I received an email saying it is out of stock. Why does this happen?
Garden of ImaginationWe have over 300 items for sale on our website. As hard as we try to keep our website up-to-date, it is sometimes impossible to keep inventory 100% accurate. If you order an item that is no longer available, we may offer you a substitution that is similar to the out-of-stock item. Otherwise you will receive a refund for the item.
I received the wrong item. How can I get it replaced?
Frequently Asked QuestionsSimply notify us at 856-795-8183 and ship the item back to us. A replacement item will be sent as soon as we receive the original item. You will be reimbursed the cost of shipping the item back to us only if you utilize the shipping method we authorize. Under no circumstances will you you be reimbursed for shipping an item back using any Next Day, Second Day, or 3 Day shipping service.
How do I return an item I have received?
Beauty Boutique - Frequently Asked QuestionsOn the back of most packing slips is a return/exchange form with our convenient pre-paid, pre-addressed EZReturnLabel that's included in most order shipments (except for some heavy items and items sent outside the continental U.S.). Our EZReturnLabel doesn't require postage up front. A flat-rate return charge will be deducted automatically from your merchandise credit.
I received the wrong item. What now?
FREQUENTLY ASKED QUESTIONSFirst, we respectfully ask that you double check to make sure that you didn't get what you ordered. Look over your order confirmation. If you're certain we sent the wrong item, please give us a call. In the event that we truly did send you the wrong item, we will do everything in our power to win back your confidence in our services.
I have received my item and I don't like it! What next?
We are unable to refund unwanted items ? all sales are final, so please be sure the item you are purchasing is really the one you want.
I ordered your catalog but never received it. Why not?
Frequently Asked Questions - FAQ - Ordering, Finishing, Ship...We wish we knew! It's extremely important to us that you receive our catalog! With today's high advertising costs, we can only remain in business if you first get our catalog and then place a woodwork order.
What if an item I ordered is not in stock?
AmericanGirlStore.com Frequently Asked QuestionsAny item that is not currently in stock will be shipped to you when it becomes available. You will not be charged until your item is prepared to ship. You will also not be charged for any additional shipping fees.
item I ordered was "pre-order." How will I know when it has shipped?
NCADI: Customer Service & Site Help - FAQsPre-order items ship under separate cover from other items you may order as soon as they arrive in stock. Due to fluctuations in printing and delivery schedules, it is hard to predict exactly when the item will arrive in stock. To check on the status of a pre-order item, you can call 800-729-6686 24 hours a day.
When do I get the item that I ordered?
Frequently Asked Questions Antique Diamond, Estate Diamond J...If we have the item in stock and receive payment, we will ship the item to you via overnight delivery. Some items like wedding bands have to be custom made depending on your finger size and they will be shipped within two to three weeks of when you place the order. We usually ship overnight and shipping is always free.
item that I ordered later became unavailable. Why?
Frequently Asked Questions | Sierra Trading PostIf an "almost gone" label appears next to the item, the sell out risk is very high. We recommend that you place your order immediately. Due to constant fluctuations in our inventory and the closeout nature of our products, items in low quantities are not guaranteed until they ship.
