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Frequently Asked Questions

When I try to access my website I get "Too many connections ERROR" whats wrong?

SiteX - FAQs (Frequently Asked Questions)
This is not an error with SiteX. It is caused by a poorly configured or overloaded server, and is more likely to occur if many other websites are hosted on the same server as you site, typically this would be on a virtual server configuration. The error is caused when too many people are trying to connect to the MySQL server at one time.

Why do I get an "NSIS Error" message when I try and install Qlock or Qlock Pro?

Qlock - Help
NSIS Error message means the installation file was somehow corrupted or modified and is no longer valid. The error looks something like this: If you do get this error, we strongly recommend getting your computer checked for viruses as it usually means that something is changing the installation file after it has been downloaded from our secure server.

When I try to open the webpage, the browser hangs. Whats wrong?

The flash movie tries to read a file named 'variables.txt' that is generated by op_server.pl in the same directory where the .swf file lives. If this file is corrupted or incomplete, the flash movie might hang forever. Make sure you have the file in place. If its not there, you might have permissions problems or you forgot to run op_server.pl.

Q I get 'Access denied' when I try to log on to the website ? what should I do?

Study Summary
Check username and password are lower case only. Check spelling. Check there is no space in 'sorethroat'. Check whether either of the boxes are automatically filling in as you begin to type (this will happen if you previously chose to save the username/password) in which case you may be typing after the box has already been filled in. Open a new Internet Explorer window and try again.

My Mac crashes with "unimplemented trap error" when launching Bolo... wtf?

Bolo Long FAQ
Make sure you download version 0.99.7 which fixes that bug. If that still crashes, you probably have some strange extension/INIT that is conflicting with Bolo. Try using Macsbug, a debugger that catches such crashes and allows you to resume without rebooting. Download Macsbug, uncompress it, put it in the top level of your System Folder, and restart. Next time you crash, hit command-g and hopefully you'll be able to resume.

What is the "Duplicate Key Error"?

Customer Support -- FAQ
In the past we found that the duplicate key errors occurred about the time of where the data was upgraded from one version of MYM DOS to the next version of MYM DOS. Then these errors were carried forward into MYM Windows. Does that sound possible for your situation. Generally these duplicates are far enough apart in date order, that the transactions splits are not affected. For that reason we added a processing option to MYM2QIFW called "Primary Indexes - Not Unique".

Why do I get "Access denied" messages when I try to write to my folder?

UDrive FAQs
You shouldn't any more. The old quota system used prior to February 2000 changed permissions when you reached your disk space quota. After we switched to Windows 2000 Advanced Server, the native quota system simply acts like the disks is full when you reach your quota.

I see that you have "Featured Rentals" on the website. Whats all that about?

FAQ - Frequently Asked Questions
Our featured rentals appear within only 4 slots on the website and give your property even great prominence. For just £30 per month you can list your property as featured. This means that your property will share a featured slot with only 2 other properties and will each be rotated randomly. Or if you would prefer to have exclusive rights to one of the slots the price is £90 per month but exposure is obviously far greater.

I just set the unit up, checked all my connections, but still get no sound. What's wrong?

Technical Support
When the unit is initially powered up all the outputs are muted. Run through the setup procedure in the manual and make sure the the inputs are assigned correctly to the applicable groups. Also be sure the groups are assigned to the outputs in use. (SR 1L remote users must also assign remotes to groups.)

I experienced an "Internal Server Error" when using Bb or Webmail?

Blackboard Frequently Asked Questions
If not, then restart your computer. When you access Internet Explorer again hit your refresh button and then attempt Blackboard and your webmail again.

Why do I get an "Exec format error"?

Frequently Asked Questions
You are trying to run a command on a SUN workstation with a SunOS or Solaris operating system version that is different to the one on which the program was compiled. S: Either run the program on another workstation with newer Solaris version, or compile the program again on your workstation.

How can I troubleshoot an "Internal Server Error"?

Using CGI Scripts
Log in to your account with SSH and test your script. To do this, go into the directory in which your script is located, then execute the script.

What does this "EFTPOS error" mean?

Frequently Asked Questions
This will occur if there is a network problem preventing the authorisation of your credit card. The problem usually lies with the processing bureau and the financial institution. If this occurs, under most circumstances the problem is usually fixed within a few minutes. If the problem still persists, please notify us.

Why does the form keep on saying "Error"?

FAQ
Make sure you fill in every required field with valid information. Your email address must be a real email address.

Why do I get the error "HTTP process error"?

Dynamic Web TWAIN ActiveX/Plug-in
Dynamic Web TWAIN uses a special way to see if an image is uploaded and processed successfully by server. If the server returns 0 bytes, indicates success. Otherwise, indicates failure. In other words, when the uploaded image is processed successfully, the action page on the server should not return anything. When you get the error "HTTP process error", please check the response string from the HTTP server. You can get the response string by using the HTTPPostResponseString property.

where can i look whats wrong ?

Gentoo Forums :: View topic - Gentoo vserver on kernel 2.6 G...
There will also be some additions about shared portdir and andvanced network configuration soon, so be patient.

Q:But my wiring is correct! Whats wrong?

Stripe Snoop :: FAQ
No, it isn't. If you are getting no response from Stripe Snoop (and you have configured the software properly!), then it must be a hardware issue. It is common to solder wires from the TTL reader to speaker or Cat-5 cable.

I can't get the email part to work. Whats wrong with it?

Dungeon Masters Workshop - FAQ
Email only works if you have a MAPI compliant email program and the OS you run the form on supports Acrobat Reader's email functions. Once you have a compatable email client the server will mail you back a .FDF file. This file is an extract of the data you entered into the character sheet. The file contains a line that tells Acrobat Reader where to find the source file. This line will point to the origional location of the file when you started entering information.

I cannot see any products but I do see the print on each page. Whats wrong?

Boating Supplies FAQ
You may have experienced a brief period when data files were in an update process from the source. During that time you may encounter a delay before the stream of information reaches our service. Alternatively you may not have java installed on your computer. Java is the program that allows you to view javascript which is the format in which the products are delivered. Although it's a rare occurence you may need to download java to your machine.
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