We are trying to break the "dot com" mold. Of the thousands of products we have sold to consumers, we have only had a handful of returns. We will do everything possible to make our customers happy. We offer a 30 day money back guarantee if a customer is not satisfied for any reason whatsoever. To date, this has been less than 0.8 percent of all of our customers.

We are trying to break the "dot com" mold. Of the thousands of products we have sold, we have only had a handful of returns. Our goal is to make our customers happy, but we realize that sometimes no matter what we do, we can't satisfy everyone. We offer a 30-day money back guarantee to show that we believe in our products 100%. If for any reason a customer is not satisfied, they may return the unused product for a full refund of the product purchase price, not including shipping and handling.

Starbird guarantees complete satisfaction with any design we customize. If you are not satisfied, we will continue to work on the design, as quickly as we can, at no cost to you. The only stipulation is that the design has not been modified in any way. This includes, but is not limited to, size changes and stitch modification. All designs are produced to be "plug and play". Plug it in your machine, and it will run great. If it doesn't, give us a call at once.

This obviously depends on the shipping method chosen; all packages are sent UPS and for an exact time-in transit, customer can go to www.UPS.com.

In a recent Owens Corning study, conducted by the National Family Opinion, it was concluded that 93% of manufactured home owners are satisfied with their housing choice.

It means that when we are done our job, you will be satisfied. We will not consider the job complete, unless you are 100% Satisfied. Click here to view our 100% Customer Satisfactin page.

Control rate is the effectiveness in reducing or preventing the spread of the disease. For example if the control rate is 80% then in 80% of the cases the radiation oncologist is able to reduce or prevent the cancer from spreading to other parts of the body. 80% is the same as saying that they are able to control the disease in 8 out of every 10 patients. This is only an example. You are encouraged to discuss this with your radiation oncologist. RETURN TO TOP OF PAGE

The survival rate is a historical statistic that measured people with the same type of cancer utilizing conventional treatment. For example, according to the National Institute of Health, National Cancer Institute, the 5 year survival rate for thyroid cancer during 1980 to 1993 was 94.6%. This means that 94.6% of the people who had thyroid cancer between 1980 and 1993 and were treated with conventional treatment were alive 5 or more years later. 94.

No method of birth control is foolproof except abstinence! However, when used correctly the pill is more than 99% effective, which means that 1 pregnancy will occur for every 1000 women per year of OC use. This is not a good idea. The choice of an OC should be made after a careful physical examination is performed and a medical history is obtained. A good pill for you may not be a good pill for her. Advise her to use a backup method of birth control until she gets her prescription refilled.