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Frequently Asked Questions

After dialing the code for GlobalDial 121 and sending, do I have to hang up the phone?

SingTel.com - Consumer - Products & Services - Mobile - Trav...
No. Once you send the GlobalDial 121 code, your call will automatically be disconnected and your phone will return to ready mode so that you can make or receive calls as per normal. You do not have to hang up the phone.

What is GlobalDial 121?

SingTel.com - Consumer - Products & Services - Mobile - Trav...
GlobalDial 121 allows SingTel Mobile AutoRoam customers and Pay-As-U-Roam customers to call back to Singapore and other countries using their mobile phones from overseas. It is easy to use and it promises greater savings1 with SingTel Mobile rates. Rates savings is depending on roaming destination/foreign operator's local airtime charges. Rates are subject to change without prior notice by the foreign operator.

Can I use GlobalDial 121 if I activated call forward on my mobile phone?

SingTel.com - Consumer - Products & Services - Mobile - Trav...
No. Our system will send you an SMS notifying that your call forwarding is activated. You would have to switch off call forwarding on your mobile phone before you use GlobalDial 121.

After dialling the code for Pre-paid Roaming and sending, do I have to hang up the phone?

SingTel.com - Consumer - Products & Services - Mobile - Prep...
No. Once you send the call initiation string of the *131* code, your phone will automatically return to ready mode so that you can make or receive calls as per normal. You do not have to hang up the phone.

Can I use GlobalDial 121 wherever I am roaming?

SingTel.com - Consumer - Products & Services - Mobile - Trav...
If you are unable to use this service while roaming in a particular network, you may want to switch to another network and try again. Some overseas networks do not support the service because of technical constraints. The list of supported operators can be found on the SingTel website at http://home.singtel.com/consumer/products/mobile/globaldial/globaldial_list.asp. Alternatively, please call 1626 for additional information. Yes, you can dial any number in Singapore.

What are the advantages of using GlobalDial 121?

SingTel.com - Consumer - Products & Services - Mobile - Trav...
Free to all SingTel Mobile AutoRoam customers and Pay-As-U-Roam customers ? no additional registration or subscription charges! Rates savings is depending on roaming destination/foreign operator's local airtime charges. Rates are subject to change without prior notice by the foreign operator.

Are there any subscription charges for GlobalDial 121?

SingTel.com - Consumer - Products & Services - Mobile - Trav...
No. GlobalDial 121 is available free of charge for all AutoRoam customers and Pay-As-U-Roam customers. Note: Registration for AutoRoam is S$20, and registered customers pay a monthly subscription of S$10.

Can I re-dial my GlobalDial 121 calls instead of keying in the entire *121* string again?

SingTel.com - Consumer - Products & Services - Mobile - Trav...
and then press SEND. For more information, please click here to go to the GlobalDial 121 User Guide. Please note that the support of this service is dependent on overseas operators. Please click here to see the list of foreign operators that support this service.

How much will I be charged if I make a call using GlobalDial 121 from United Kingdom to Hong Kong?

SingTel.com - Consumer - Products & Services - Mobile - Trav...
You will be charged SingTel Mobile GlobalDial 121 rates from Singapore to United Kingdom at S$0.59/min plus a flat zone rate to Hong Kong at S$0.60. Therefore, the total charges of making a call using GlobalDial 121 from United Kingdom to Hong Kong is S$1.19 per minute. You will be charged SingTel Mobile GlobalDial 121 rates from Singapore to United Kingdom at S$0.59/min plus a flat zone rate to Hong Kong at S$0.60 plus 20% surcharge.

Using GlobalDial 121, can I call a SingTel Mobile/M1/StarHub mobile customer who is also roaming?

SingTel.com - Consumer - Products & Services - Mobile - Trav...
If you use IDD from overseas to call Singapore, you will pay the IDD rates of the overseas operator, plus roaming surcharge. These rates are typically quite expensive. However, using GlobalDial 121 to call Singapore will give you an opportunity to reduce your bills. There is no expensive roaming markup charges to be paid, and you will pay SingTel Mobile GlobalDial 121 rates, which are usually cheaper than the rates levied by the roaming partners.

So why should I use GlobalDial 121 if I can use ICC instead?

SingTel.com - Consumer - Products & Services - Mobile - Trav...
To use ICC, you need to be an ICC card subscriber. This is not necessary for GlobalDial 121. You also need not register for GlobalDial 121 in order to use the service as it is given free to all AutoRoam customers and Pay-As-U-Roam customers. You can only use ICC in certain countries, whereas you can use GlobalDial 121 in all of SingTel's roaming destinations (subject to the operators supporting GlobalDial 121).

What are the advantages of using the GlobalDial 121 re-dial codes?

SingTel.com - Consumer - Products & Services - Mobile - Trav...
Easy to remember ? *121# to re-dial the last number or *121*0# to re-dial any of your last few called numbers.

What telephone code do I use for dialing out ?

Travel In Africa - Tours & Safaris - South Africa FAQs
Phoning from any hotel room can be very expensive. There are phone booths at some of the hotels. Inquire at the reception desk.The international code for South Africa when dialling from abroad is 27. Do not dial O before the city code, e.g. Johannesburg would be +27 11.To call overseas from your hotel room, dial 0 to get a line and then 09 (from S.A) then the international country code e.g. 44 (U.K) and the local number, once again omitting the "0" from the area code.

JUST WHAT IS A PIC CODE - AND 10-10-### DIALING?

quot;1010 dial around plans faqs 1"
A PIC code is an acronym for Primary intraLata Carrier (PIC) Code. Each long distance has a PIC code that identifies it. For example MCI is 1010222 and Frontier is 1010444. But you don't have to know this. Your local carrier automatically inserts this code in front of every call you make so it knows who you are calling, and then can send the bill to the carrier. Let's say you are calling from 212-111-1111 and calling to 714-222-2222, assume you use MCI.

How do I register a phone number for No-PIN Dialing?

US Telco.com
Online: You can add, change, and delete your No-PIN settings in the No-PIN Dialing Settings of our online account center. Customer Service: If you experienced difficulty registering phone numbers for No-PIN Dialing, you may call our Customer Service team for assistance.

How do I remove a phone number from No-PIN Dialing?

US Telco.com
Online: You can delete, add, and change your No-PIN settings in the No-PIN Dialing Settings of our online account center. Dial your access number from a phone that is registered for No-PIN Dialing, then press *2. The Usteleco account number associated with the phone number will be read to you.

How can I get the Softkeys back when they disappear after I hang up the phone?

Support - FAQ
Pick up the handset or press the speaker button: the softkeys will reappear. You can also press the Services key and select the service in the first slot. Please review the section of the User Guide entitled Overview of softkeys and Screen States.

What will you be sending me?

FAQ (Frequently asked questions)
Generally we send a 500ml bottle of herbs to take twice daily and, if needed, supplementation as well. You will also receive a letter from us to let you know what we feel your progress is, and what changes you may need to make to help improve your situation.
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