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Frequently Asked Questions

Why can't I open or save SOME_FORMAT files?

GIMP - Documentation
If the file type appears in the Save dialog but is grayed out, you may need to change the image type. For instance, you can't save an RGB as a GIF (convert to indexed first) or an indexed image to JPEG (convert to RGB first). GIMP comes with full support for a few types built in. If the type you want doesn't appear in file type format of the Open and Save dialogs, you need to check the Plug-in registry to see whether you need to download an optional plug-in.

I can't open PS and EPS files. Am I missing something?

GIMP - Windows installers
You need to install GhostScript to be able to read PostScript files with GIMP. GhostScript can be downloaded from http://pages.cs.wisc.edu/~ghost/. After you install GhostScript, set the environment variable GS_PROG to the full path to gs.exe. Go to Start►Settings►Control Panel►Display properties►Apperance tab(►Advanced if you're on Windows XP/2003), and set all fonts to Tahoma (or any other TrueType font). See similar questions...

How do I get rid of the "Can't open view $DirectoryAssistance" error?

Nav1
This was a feature added in Notes 4.5 to enable servers to provide a single person/group directory for multiple Notes domains. However, it is a common mistake to put the standard names.nsf file in the Master Address Book field of the server document. The result is the error message above. To correct this problem, either remove names.nsf from this field, or create a new database named mab.nsf from the mab.ntf template and put mab.nsf in this field. See similar questions...

Why can't I get Flash files to open in Internet Explorer?

NWACC - Distance Learning - FAQ - Frequently Asked Questions
Some users have been unable to get certain Flash files to open in Microsoft Internet Explorer. There appears to be some problems with the install files for the latest version of Flash. The best workaround we know of is to use the Flash uninstall tool to completely remove the Flash player. then, reboot your computer and browse to http://www.adobe.com/shockwave/download/download. See similar questions...

I can't open the email that the portal sends me. What is wrong?

UF Bridges -- Technical FAQs
PeopleSoft uses the IETF-8 character set for its email. Some email clients are unable to display email using this character set. Use an email client that can display IETF-8 character set. All problems regarding use of the system should be reported to the UF Help Desk - 392-HELP, helpdesk@ufl.edu. See similar questions...

Why can't I open the attachments K7 sends to me?

K7 Unified Messaging, free Fax and voicemail to email.
For Mac users download Stuffit Expander for Macintosh Version: 4.5. Note: If you have downloaded and installed software onto your Macintosh before, you may already have Stuffit Expander. Please read the information on the manufacturer's web site (Aladdin Systems, Inc.) carefully before downloading and installing. If you need an image viewer for Windows PCs try Tucows for several different .tif viewers. See similar questions...

What is HTTP?

Education Department - Commerce World
HTTP is Hyper Text Transfer Protocol, it is a language designed for the communication between computers. The server of World Wide Web (WWW) and the clients' computers are communicated by HTTP. When you click on the link of HTTP, the languages will be transferred to the server through the browser, and after having been analyzed by the server, the described information of the HTTP will then be returned to the browser. See similar questions...

What does the message "init: can't open header for ..." mean?

Frequently Asked Questions about PhysioNet
This message can be produced by any application linked to the WFDB library, including rdsamp and rdann. In order to read data files, these applications need to find a header (.hea) file for the input record you specify. The message indicates that the header file was not found in any of the expected places, or that it was unreadable. There are three common reasons why this can happen: The record name supplied to the application is not correct. See similar questions...

Why can't I open the Investing Classroom?

Morningstar.com - Main FAQ Page
You must be a registered member (free or premium) and logged in to the website in order to access the Investing Classroom. Also, the Morningstar.com Investing Classroom runs in a pop-up window on the website. If you have a pop-up blocker installed and enabled in your Internet browser, you'll need to temporarily disable the blocker or give permission for the pop up. See similar questions...

Question #6. I ordered and downloaded the report, but I can't seem to open it. What do I do now?

Genital Warts Treatment FAQ
The report comes as an Adobe PDF file, which most computers can open very easily. But I realize that there are some people who do not have the program necessary to open these files (Adobe Acrobat Reader), and have no desire to download it and install it just so they can see the report. And that is fine. See similar questions...

I receive a message "Can't update while program is open"- why does it occur and what should I do?

Play65 FAQ, Backgammon Frequently asked questions
This may occur when you left the program running and did not log off. When this occurs, simply restart your machine. You will then be able to start the Play65™ software again by double clicking on the Play65™ icon which is placed on your desktop. See similar questions...

I can't open YSI..It keeps telling me that I need to insert a disc?

YSI - Frequently Asked Questions
I've just upgrade YSI and the Special Series Templates that were included in my older version have disappeared. See similar questions...

Your site has files that I can't open. How do I open PDF files?

North Carolina Department of Cultural Resources
There is a free downloadable program from Adobe, called Acrobat Reader, that will allow you to view PDF files. Here is the link to that site. See similar questions...

I can open the ReadMeFirst.txt but I can't open the book. What should I do?

About 1% of customers have difficulties getting the free Adobe Acrobat Reader software to read the PDF files properly. This is a minor problem and easily corrected. If the wrong program (like Word or Wordpad) tries to open an Adobe PDF file, it will fail. Let's say you used the wrong program to open MYSS!, you will get an error message. Or it may simply say... c:\myssbook\MYSS!.pdf is not a valid application. See similar questions...

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