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Frequently Asked Questions

How do I configure RootCause with JBoss 3 on Solaris or Windows?

RootCause/Aprobe FAQ
These instructions assumes $JBOSS_HOME is the install directory, and $JBOSS_DOMAIN is the domain used, typically found in $JBOSS_HOME/server. Make sure RootCause is enabled in the shell that you start JBoss. Make sure the app server is stopped. Typically the JBoss is started by first calling $JBOSS_HOME/bin/run. Create a new workspace for this JVM, the main class name is "org.jboss.Main". You can add the "J2EE Server Directory" in the "New Workspace" dialog.

How do I configure RootCause with BEA WebLogic Application Server 6.1 on Solaris or Windows?

RootCause/Aprobe FAQ
These instructions assume $WL_HOME is the install directory, and $WL_DOMAIN is the WebLogic domain, found in $WL_HOME/config. $WL_HOME is set by the setEnv command in the $WL_HOME/config/$WL_DOMAIN directory. $WL_DOMAIN is not directly set by the startup and config scripts, but provides an easy shorthand for the WebLogic domain used. Make sure RootCause is enabled in the shell that you start WebLogic. Make sure the app server is stopped.

How do I configure RootCause with Sun iPlanet Application Server 6.5 on Solaris?

RootCause/Aprobe FAQ
These instructions assume $IAS_HOME is the install directory of the iPlanet App Server. $IAS_HOME does not have to be set for the application to be run or for RootCause to trace it. It is convenient to have $IAS_HOME set, in addition to $IAS_HOME/bin in your $PATH. IAS_HOME/bin/iascontrol is the command line script that controls starting and stopping of the iAS 6.5 server. Make sure RootCause is enabled in the shell that you start iascontrol. Stop the app server by running 'iascontrol kill'.

How can I configure JBoss Cache?

Frequently Asked Questions about JBoss Cache
You can configure the JBoss Cache through a configuration xml file or programmatically using a org.jboss.cache.config.Configuration object, passed in to the org.jboss.cache.CacheFactory instance.

On Solaris, why do I get "illegal insecure pathname" with RootCause on?

RootCause/Aprobe FAQ
You need to copy or soft-link the RootCause "libapaudit.so" library to a "secure pathname" as described in Chapter 10 of the RootCause User's Guide, "RootCause, SETUID, and Security Concerns".

Solaris: Why do I get warnings from running 'ps' when rootcause is enabled, and how can I fix it?

RootCause/Aprobe FAQ
Then the application you're running (like "mail" above, or "ps") has its setuid bit set and is owned by root. Solaris prevents dynamically loading debug libraries on such applications for security reasons. Here's what to do: If you still get warnings, you're probably on an early patch level of Solaris 8. Do: export LD_AUDIT_64 ; LD_AUDIT_64=/usr/lib/secure/64/libapaudit.so If that still doesn't work, contact OC Systems.

Solaris: How do I apply RootCause to applications run at boot time?

RootCause/Aprobe FAQ
Once you've used Aprobe to investigate the behavior of processes on a running machine, there is nothing particularly complicated about doing the same for system processes while the machine boots, but there are a number of special factors to take into account. These are listed below, and an example given of how we applied these to one of our machines. The techniques described here were tested on a Solaris 6 box, but should be equally applicable to more current installations.

How can I configure Windows to Dial Into the BC Network?

Frequently Asked Questions
Students wishing to know how to connect to Boston College computing resources from off-campus should read the BC Help Desk document ' Connecting to BC using a modem to dial in '.

Can I configure my system to boot Windows 9x/ME/2000/NT x.x and DOS?

DOS FAQ by Christoph Fuchs
Sure, you can. Create a primary partiton BEFORE your Windows partition (e.g. with PartitionMagic) and get a boot manager (I use the german tool 'Bootmanager', you can get a free trial version at http://www.bootmanager-pro.de).

What is RootCause?

RootCause/Aprobe FAQ
RootCause is a tool for developing and deploying traces that act as a software "flight recorder", simplifying and speeding root cause analysis, as well as proactively monitoring the health and performance of the application. It can also be used to repair applications in the operational environment without rebuilding or reinstalling the software.

Windows: Why can't I see RootCause Workspaces in the Windows Explorer?

RootCause/Aprobe FAQ
Generally you should be able to -- they should show up with special Icon. If they don't then you're running Windows NT or the Icon wasn't registered right. In any case, workspaces are system folders, so you have to set your Folder Options to uncheck the Hide System Folders option. Older versions of RC would get "stuck" in a weird state where you can neither Uninstall nor Install.

What version of Windows will Sculptor 3 run on?

FAQ
Yes, sentence completion will use the same story/image that was used for the last affirmation practice. To have Sentence Completion use a different story/image, you need to first go to the affirmation module, select the days image/story your would like to work with in Sentence Completion. Then exit, and start the Sentence Completion. You need to download the missing file you are missing and manually register it yourself. Here's how to do it: www.secrets101.com/VBRuntime/RICHTX32.

How do I set up RootCause for use with IBM Websphere AppServer 4.0.5 Application running on Solaris?

RootCause/Aprobe FAQ
The first thing we need to do is check that you are running one of the JVMs that RootCause supports. Websphere ships with it's own version of the JVM and so long as this is a Sun JVM, RC will work for the tracing components. If it's an IBM JVM, that's only supported on AIX. To see this, open an X terminal or some other console on the machine that you have Websphere running on.

Windows: Why are there no APP_START events in the RootCause Log for System Services?

RootCause/Aprobe FAQ
Windows: I've defined a trace for a System Service, but each time the Service starts it is not traced. Instead, I see a TEXT event in the RootCause log reporting the following apparent error: '(W) ... Cannot execute ...\do_aprobe.cmd'

Can I run the RootCause GUI on Windows to view data collected my Unix system?

RootCause/Aprobe FAQ
No. The RootCause Console must be run on the same kind of platform (AIX, Linux, Solaris, Windows) as that on which the data is collected, both for defining the trace and for viewing the data. The format of the deployed workspace and of the collected data is platform-specific. The problem is that these emulators just don't support Java well. There are some hints in the user guide but it's still not very usable. Our advice: use VNC. It's so much better in every way, and it's free.

Windows) Why won't the "RootCause On" button stay checked in the GUI?

RootCause/Aprobe FAQ
If after installing the RootCause Console, you notice that when you click the "rootcause on" button in the main GUI window the checkbox won't stay checked, and when you execute the "rootcause on" command from a CMD window you get the following apparent error message: (E) The program intercept mechanism is not running. This is an installation problem: contact support@ocsystems.com RootCause registry found and RootCause is DISABLED.

How do I configure PPP for Windows 3.1?

RXN Communications FAQ - PPP
A popular way to configure PPP under Windows 3.1 is with the use of the Trumpet Winsock utilities. The following is an outline of how to setup a Personal RXN PPP Service or Dedicated RXN PPP Service using the tools available with MS Windows v3.1 and Trumpet Winsock v2.0b .

How do I configure my Windows email client?

Internet access, affordable, quality, nationwide -- that's P...
Enter "pop3.phreego.com" for the incoming mail server and "smtp.phreego.com" for the outgoing mail server. Click "Next". Enter your full email address (example: mailbox@phreego.com) in the username field.  Enter your password.  If you would like Outlook Express to remember your password check the "Remember password" box. Leave the "Log on using Secure Password Authentication" box unchecked.  Click "Next".

How Do I Configure The Windows Client?

Rangboom - FAQ
During the installation, the installer will ask you to specify the Root Folder that will be made accessible through Rangboom. You can change this value at any time. Once the client has been started, it will appear in the Windows System Tray with the following icon: Select "Options" to set the Root Folder option. This option can be different for each session. The dialog box for Options will pop up: Other options in the above dialog will already be set up for you and should be left unchanged.
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