We're currently running BGP4 (border gateway routing protocol) with various ISPs to maintain the speed and uptime. If one backbone line goes down, it will balance the load to the others. If one line gets congested, it will load balance the traffic. Please visit our About Page.

ISP is an Internet Service Provider, for example Freeserve, and an provides you with a connection to the Internet. You may have several email accounts, but only one ISP. When you use Orange GPRS to access email or the Internet, Orange acts as your ISP. See similar questions...

These offers change from time to time and are usually announced through our email newsletter, Mountain Valley Views. See similar questions...

Yes. The software provided to you by your ISP is not necessary for you to use their broadband services and should not interfere with our VPN software. The VPN client in Windows XP won't work with Fast User switching and may fail if the firewall is enabled. Make sure these features are turned off. I have an Intel Mac and VPN version 4.9. I can connect to the Internet via my Verizon DSL service, but get an error when I try to start connect to my hcvpn account. See similar questions...

SpamCop has been redesigned to act as a double-blind between ISPs and people reporting spam. All spam reports are addressed from [reportid]@report.spamcop.net. This email address is connected to your real reporting address, but it is filtered. The filter works like this: When an ISP replies to their first SpamCop report, the email is forwarded to the correct person. However, at the same time, the ISP is sent back a challenge email asking them to verify by clicking a URL. See similar questions...