Our products are double-inspected for quality and guaranteed to be free from material defects on delivery. If you receive a damaged or defective product, contact our Return Authorization Department at (800)352-4776 (during business hours) within 72 hours of receipt. We will arrange satisfactory replacement or refund upon return of the item. ITEMS RETURNED WITHOUT A CERTIFIED RMA NUMBER ON THE PACKAGE WILL NOT BE ACCEPTED.

If you have created an account on our website you can us the RMA function that is available once you log in. If you do not have an account please contact customer service for an RMA number.

We delivered the wrong item: If we sent you the wrong merchandise, then we will make good on that order. Simply call or Click here Your order arrived damaged: We make every reasonable effort to ensure that your merchandise arrived undamaged. Occasionally, the contents get a bit tossed around and bruised up.

We will gladly make an exchange, credit or refund on any item purchased directly from simplehuman.com for a period of 60 days from the original date of purchase. Fill out the return form on your packing slip, or click here to download a form online. If we're missing any information about this item which would be helpful or if you have found something that is confusing or in error, please tell us so we can improve our site.

If you have ordered the wrong goods we will be happy to exchange them provided you pay the post and packaging both ways and the items are returned to us in perfect condition within 28 days of purchase.

Each merchant location has its own return policies. They may credit your Banco Popular MasterCard Gift Card, provide a cash refund, or issue a store credit.

Who can use the EBT card and PIN? A. The head of household/payee will receive a card and PIN. Also, whoever you designated as your authorized representative (if you have one) will receive a card. NOTE: Whoever you choose as your authorized representative has FULL ACCESS to your benefits, just as you do. For more information on where you can use your card click here. Where can I use the EBT card? A.

You may need to present your TCF Visa Gift Card at the time of a merchandise return. If the merchant's return policy allows, the merchant will credit the amount of the purchase back onto your Gift Card. Remember to save your receipts and the Gift Card even after you have spent all the funds, in case there are any merchandise returns.

You may need to present your BB&T Visa Gift Card at the time of merchandise return. If the merchant's return policy allows it, the merchant will credit the amount of the purchase back on your card. Remember to save your receipt and the card even after you have spent all the funds in case there are any merchandise returns.

Contact the supplier and explain that you would like to return an item and that you are calling to get an RMA (return authorization form) number. They may have instructions that you need to follow to be reimbursed. Some suppliers may also charge a restocking fee. Please follow all directions the supplier gives you and make sure to send back the correct item if you have received more than one. (Sometimes the RMA lists a number.) Be sure to get a tracking number when shipping the item.

Present your Visa Reloadable Prepaid card at the time of a merchandise return. If the merchant's return policy allows it, the merchant will credit the amount of the purchase back onto your card. Remember to save your purchase receipts and your card even after the funds have been depleted, in case you have merchandise returns. When returning an item purchased online, have your card number available in order to process the return.

Simply fill out the Exchange/Return form printed on the back of the packing slip enclosed with your package. Then return that form to us, along with your item(s), by either using the UPS return label included (fee will be deducted from your refund/exchange), or using the carrier of your choice.If you no longer have your packing slip, please contact Customer Service at 1-800-642-2112. If you qualify for easy returns a return label has been provided with your shipment. You will simply need to 1.