Verizon Wireless EasyPay customers can enjoy Voice Mail, TXT Messaging, Caller ID, Call Forwarding, Call Waiting, 3-Way Calling and No Answer / Busy Transfer. Some features may not be available in all areas. Airtime and other charges will be incurred when using these features.

You can purchase our EasyPay service by shopping online or at more than 1,900 convenient Verizon Wireless retail locations nationwide.

When you choose Verizon Wireless EasyPay service, there's no credit check, deposit, or long-term contract. Using Verizon Wireless EasyPay service is simple, too. Once you've activated your service, just make a payment every 30 days to keep your account active.

We can activate your existing phone provided it is GPS-capable and CDMA-Compatible (Code Division Multiple Access). To determine if your phone is CDMA-Compatible, go to Contact Us and Email us your Electronic Serial Number (ESN) or Mobile Equipment Identifier (MEID) and we will reply with its compatibility. (The ESN or MEID is located behind the battery on the back of the phone.) You may also visit one of our Verizon Wireless Communications Stores.

You can view a virtual owners manual for your phone by going to How To.../Phone /Equipment Manuals. For any other phones please check your manufacturer's website for details.

Yes. For directory assistance, press 411 SEND from your phone. A live operator will assist you when you request numbers, addresses and information for anything from restaurants and movies to the nearest florist. Calls to 411 Connect are $1.49 per call plus airtime.

Yes, you can direct-dial international calls to many countries from your EasyPay phone. The international calling rates are listed below. In some markets, you may have to contact Customer Service and specifically request it. Unfortunately international networks can change frequently, so certain locations may not be available at all times and the pricing is subject to change without notice. For the most updated information, visit International Dialing for locations & available pricing.

Cingular obtained a multi-year exclusivity on the iPhone before Apple started work on the project. It's an exclusive multiyear agreement, which means no other carrier will be able to sell the iPhone through 2009. Cingular is a GSM-based network, so Apple would also have to develop a CDMA based iPhone to be compatible with Verizon Wireless. Depending on the popularity of the iPhone, you can expect Verizon Wireless to pursue an agreement with Apple when the exclusivity ends.

Verizon Wireless NationalAccess is available in thousands of cities and towns across the U.S. BroadbandAccess is available in 242 major metropolitan areas covering over 200 million people, and is expanding coast to coast. BroadbandAccess is also available in 180 primary airports in the U.S. (Learn More) Outside the Verizon Wireless BroadbandAccess coverage area, BroadbandAccess users will still have access to their data with Verizon Wireless' NationalAccess service.

Our Wireless service comes with 25 MB of web space, five e-mail accounts, 25 MB of mailbox storage space, free technical support, and more.

We can activate your existing phone provided it is compatible with our CDMA (Code Division Multiple Access) digital network. Although a wireless phone may be compatible with our network, we cannot guarantee the equipment's performance nor can we honor the manufacturer's warranty on wireless phones not purchased through Verizon Wireless or its authorized agents. If you are not sure if your handset is compatible, please call our Verizon Wireless Sales Department at 1.800.2.JOIN.IN (1.800.256.

Customer service is available by calling 800-2-JOIN-IN (1.800.256.4646) or *611 from a wireless phone. Verizon Wireless customer service representatives are professionals who are trained to help customers with any problem they may have with their wireless service or equipment.

Verizon Wireless is committed to resolving customer issues quickly and accurately, which is why Verizon Wireless customer service and Communications store employees receive extensive training before they begin working with customers. All employee-facing representatives also participate in ongoing training, including product launch training surrounding the introduction of new products.

Verizon Wireless INpulse service is a wireless phone service where you pay for your calls in advance. There's no credit check, deposit, or long-term contract. Using Verizon Wireless INpulse service is simple. To keep your service active, just refill your account whenever your minutes get low or before your expiration date.

A dual-mode or tri-mode CDMA GPS-compatible handset is required for Verizon Wireless INpulse service. Most CDMA cellular phones are compatible with our network. To determine if particular phone is compatible with our network, you can view the current list of wireless phones that are available on our Phones page, or you may contact us online by visiting Contact Us.

No, Wireless Sync will only work with NationalAccess (1XRTT) service today. Wireless Sync will support BroadbandAccess (1X-EVDO) service when BroadbandAccess-capable PDAs and Smartphones are available. No. You must upgrade i700 or i600 device to the Windows Mobile® 2003 software before installing the Wireless Sync client. Visit vzw.smithmicro.com/Samsung to upgrade your Samsung i600 or Samsung i700.

Features vary by carrier, calling plan and service. Some of the features, which vary by phone choice and market, include VoiceMail, Call Waiting, Call Forwarding, Conference Calling, Message Indicators that alert you when you have Voicemail, and extended battery life, to name a few.

Please refer to the write-up for each feature in the web site. Please note that some of the features are chargeable depending on the service plan. [back to top]