Please email returns@tomleemusic.ca and request an RMA (return merchandise authorization) number and return instructions. Along with the receipt details (number and date of purchase, amount of purchase, method of payment) please include any relevant details relating to the circumstances that are responsible for the return. All costs related to the shipping of the returned item are the responsibility of the sender, with exceptions, negotiated by tomleemusic.ca in special circumstances. .

We take pride in the equipment we sell. All equipment has been thoroughly tested and has gone through numerous diagnostics to ensure our high quality standards. In the event of a warranty issue, just send an e-mail to: RMA@888store.com and request a Return Authorization number and instructions. The product will need to be sent within 30 days. Click here for full details of our Limited Warranty.

A defective product is one that is considered reasonably dangerous for its intended use. "Reasonably dangerous" is determined by weighing the products benefits against its potential risks. If the risks are greater than the benefits, the product can be considered defective. The defectiveness of a product may also be established by showing the product was dangerous beyond "consumer expectations."

On CTA Bus, if your card is collected, you will be asked to complete a Report of Captured Fare card. You will be allowed to ride free and given a pink copy of the report for your record. CTA Rail Stations, if your card is collected, you will be asked to complete a Fare Discrepancy Report (FDR). You will be given $4.50 transit card and a copy of the FDR for you records. You will be instructed to go to CTA’s customer Service Center at 567 W.

Velocity-of-Sound.com customers are responsible for the freight to send defective products to Velocity-of-Sound.com. As a courtesy, Velocity-of-Sound.com will prepay the freight on the replacement product only.

You can bring the item back to the retailer that you purchased it from, so they can take up the matter with the Diamond Distributors customer service representative. DC Direct is not equipped to respond to requests to repair broken items or ship replacement parts.

Please contact us through Tech Support or by calling 704-399-4276; faxing us at 704-393-5628; or e-mail at sales@ussupplyinc.com.

If a product is defective and you notify us within seven days of the invoice date, we will replace it for you. No credit or refund will be issued. After 7 days, the manufacturer's warranty process must be followed. All returns must be accompanied by a packing slip and a Return Authorization Number, which you will receive when you notify us of the defective product.

If you receive an item that is defective or damaged, please contact us within 5 business days of receiving the order and we will work to correct the problem. Beatnik Bags reserves the right to review the item's condition before replacements are sent. Please call us at 1.888.537.8740 or email us. We do not offer a catalog at this time. All of our products can be viewed on our web site.