You should immediately contact our customer service department. They will deactivate the calling service (SIM card), so that nobody may place charges on your account. You will be charged for the calls made until this moment and for the lost equipment according to our Terms and Conditions.

You should immediately report it to ACN by contacting our Customer Service department. You can call the same number outside of our opening hours to report this via our IVR system. Your subscription will then be blocked to prevent unauthorised use.

To prevent any fraudulent activity, please call us immediately at 1-800-955-7070. If you are a small business credit card customer, please call us a 1-800-867-0904. From outside the United States, please call our collect number at 804-934-2001. If possible, please have your 16-digit credit card number, the circumstances of the loss or theft such as date and location, the last authorized charges to your account, and any access or purchase checks numbers that need to be honored.

If you have a missing credit card, report it immediately to our 24-hour Customer Service number, 1-866-322-8008. This number is also printed on your monthly statements. We will cancel your card and send you a new one.

Since being sold without entering into agreement with subscribers, prepayment SIM-cards are “non-identified” product, i.e. not belonging to any certain natural person or legal entity. For such reason, network 5+ does not block cards upon subscriber’s request. SIM card may be blocked in the event if its user breaks operation of 5+ network, this way causing damage to other subscribers.

No. A fee has to be paid to replace your card. It is also necessary to show your DigiCell contract on that occasion.

Please contact customer services on 901 810 810 as soon as possible and one of our agents will assist you.

Lost or stolen ATM or Debit Cards should be reported immediately by calling 1-800-666-4417 to minimize any possible losses. We will deactivate your ATM or Debit Card and issue you a new replacement card.

Children under 18 years of age usually do not require photo ID for domestic flights; however, as each airline has its own requirements, please contact your airline directly to confirm its ID requirement for minors. If you do need to obtain a photo ID for you or your child, they can be obtained from a number of suppliers including www.goipass.com.

When your ID card gets lost or stolen, report it at once to the ID clerk at the OUR Front Desk. Then follow the steps in replacing lost ID cards. Its remaining balance will be put on hold until the replacement card is secured by the account-holder. It will then be carried over to the new card.

Keep a separate copy of your Gift Card number in case of loss or theft. If your Gift Card is lost or stolen contact us immediately at the Customer Service Number. Your Gift Card can be replaced, free of charge, ONLY if you can provide us with your Gift Card number. Funds debited from a lost/stolen Gift Card prior to our receipt of your notification cannot be replaced. See Agreement for more details. The Gift Card has a “Valid Thru” date on the back of the Gift Card.

If this happens, remember that it would be difficult for anyone other than the cardholder to use this information because of the calling restrictions set up by the card owner. We suggest that you make copies of the SPARC Card so that you'll have 'extras' available in case the card gets lost. It is important for card owners and cardholders to protect the Toll-free Access Number and PIN information the same way they would protect cash.

You should immediately call 1626 to suspend both lines to terminate any potential unauthorized use of the lines. Upon doing so, you can go to any Hello Customer Service Centre to get a 2-in-1 SIM replacement card (at no charge).

Since being sold without entering into agreement with subscribers, prepayment SIM-cards are “non-identified” product, i.e. not belonging to any certain natural person or legal entity.

Notify the staff immediately. We will issue you a new card at no cost. The old card will no longer be valid.

Do I need to maintain a minimum balance on my account? No, there is no maintaining balance required. However, if there are no sufficient funds to cover your desired transaction, this transaction shall be rejected.

You can call the toll-free number on the back of each gift card (1-800-269-5826) or you can contact any Dillard's store to report a gift card lost or stolen. In either case you must have the gift card number.

The Cardholder should immediately contact U.S. Bank Customer Service and their Agency Program Coordinator to report the lost card. U.S. Bank has a 24-hour a day, 7 days a week, Customer Service number for reporting lost or stolen cards. The number is 1-800-227-6736. A new account will be established and a new card issued. All charges are moved to the new account and unauthorized charges will be cleared by subsequent credits issued by U. S. Bank Fraud Investigative Services.