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Frequently Asked Questions

I have received an email asking me for my password, what should I do?

Support :: Falling Pixel
Falling Pixel will NEVER ask for your password. Falling Pixel will also deal with all sensitive matters via our internal PM system to ensure maximum security and assurance, unless otherwise requested. All internal communications will be from the username "Falling Pixel" and will quote your full name in the message. If you suspect any mail fraud please forward the email to info@fallingpixel.com, with the subject: 'EMF'

How can I change my user name / email / password?

Frequently Asked Questions
You can not change your user name nor email address. To change your password, login to your account and select the "My Profile" link in the top navigation bar.

I forgot my User Name and/or Email password. How can I access my email?

Student Web Access Frequently Asked Questions
To reset your password/Look up your ID number: Go to eServices, and follow the link that says, "Forgot your eServices ID/password?"

I have received the user name for OnlineSBI but not the password. What do I do?

State Bank of India
For security reasons, the user name and password are sent in separate mails. If you have not received one of these, kindly register your issue in the 'Customer Care' link in the Login page. SBI will take appropriate action immediately. The user name and password are cryptic in nature because they are system generated and are case sensitive. When you are typing the user name and password for the first time, ensure that you type the characters as they appear in the document sent to you.

Why haven't I received a confirmation/password reset email from you?

SHOWstudio: FAQ
When you either register an account or reset your password we send you an email to confirm the action. This email is sent immediately and should arrive with you within a few minutes. However, due to the increased level of SPAM filtering provided by email providers these days it's possible our mail is either put into your SPAM folder of your mail package. Please check there for our messages.

I have requested a password but why have I not received it in my email?

Old school friends
Your password is sent from the site to the email address you supplied. Please check that you entered your email address correctly and that your email settings are not blocking email from the site.

I have not received the password by email. What is the problem?

Total Body Toning
Do you have a junk mail folder in your email box? Sometimes your email server may place our password email over there. If so, please configure your junk mail filter to sort out emails from totaltoning.com as regular emails.

Why is it asking for a user name and password if I'm accessing from an institution?

Website FAQs - aspbooks.org
You will be asked to login with a user name and password if your http request is from an IP address not recognized by our server as belonging to a registered library or institution. Subscribing Institutions must register with the ASP through a subscription; institutions still on a Standing Order may register by contacting support@aspbooks.org. If your institution has already registered and is having access difficulties, please delete cookies and temporary files.

Why have I received an email from the 'Affordable Group' asking for certain details?

Sunglasses FAQ
Occasionally we have to make further checks on orders, especially when an incorrect address is entered as the registered card address or when the correct card issuing country is not selected (this applies to International orders as UK is automatically selected and must be changed). This does not mean there is anything wrong with your order and/or your credit/debit card; however they are designed to protect against fraud.

I sent you an email asking a question about an auction and I have not received an answer?

Big Daddy Surplus
We try to answer all emails; some emails are over looked if the answer to the question is already stated in the auction or on this page.

Why have I received an email asking me to confirm my account details?

Bank of St. Helena: Frequently Asked Questions
Users of the Internet will almost certainly receive emails purporting to come from banks asking them to ’confirm’ their bank account details, for various reasons. You should be aware that these are never really from the bank in question, and are examples of the so-called ’phishing’ scam. If you reply the sender, who is invariably a criminal who has faked the bank’s details, will use your account details to take money from your account.

When I try to open the report, I get a message asking for a password. What is the password?

Manual & FAQ
You do not need a password to open any of our reports. When you get the error or dialog box asking for a password, it is most likely that either you are attempting to open the report with the wrong application or another program has set the Windows file associations to associate .XLS files with an application other than Microsoft Excel. It is very common for programs to hi-jack file associations during installation. Our reports do not change the Windows file associations.

How can you verify I am who I say I am when I ask to update my Super User password?

Password Admin Tutor - FAQ
Super User password modification requires an email request from the customers primary contact. CyberSource will then contact the primary contact and validate the request.

Why are you asking for my email address?

FAQs ? Answers to Frequently Asked Questions at American Tar...
Providing an email address allows AmericanTargets.com to send you e-mail notifications about special offers, our new or existing products and services, or otherwise contact you.

Why does my email client keep popping up asking for my username and password?

Usually when this happens, the server is not getting the correct username or password. Make sure to have your full email address (yourname@yourdomain.com) as the username. If you are unsure of your password, you can give call.

What must I do if I created my UserId & Password and I have not received the email yet?

Palm Springs Disposal FAQs
If you created your UserID & Password but did not receive the email with the 'confirmation #', check your spam and junk mail folders.
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