quot;Clients & Profits ASAP is the only web-based application that has an upgrade path to a full-featured agency management system: Clients & Profits Classic. Since both systems share the same database architecture, trading up is a snap. We'll convert your data so you'll lose none of your work. And since both systems work identically, you'll already know how to use it. We'll even offer you 100% trade-up credit.

The C&P mail system is started in Preferences: Choose Setup > Preferences > C&P Mail. Click on the Automatically send e-mail checkbox. (If the mail server's address isn't entered, enter it first)

No. The automatic e-mail function in Clients & Profits only sends outgoing mail. All incoming messages, including replies to automatic e-mail, are handled by your e-mail server and e-mail client. The mail server receives new mail then routes it to your e-mail program without involving Clients & Profits.

No. None of the e-mail sent by Clients & Profits is encrypted or otherwise secured. Since C&P is not a mail server or a full featured e-mail client, it depends on the security provided by the mail server. Also, Clients & Profits has no way to know if a recipient's e-mail address is correct or not. The System Manager needs to carefully and regularly check the e-mail settings in Clients & Profits to prevent automatic e-mail from going to an inappropriate address. No.

quot;Absolutely! Because Clients & Profits ASAP is web-based, any number of your co-workers can use from home, at an airport kiosk, in the client's office -- anywhere they have an internet connection. And, unlike other ASPs, there's no limits to the number of concurrent Mac or Windows users. Also, you can personalize who has access to what information, including what each user can do, keeping overall control of the system."

quot;It's easy. C&P ASAP has a web page for managing staff members that's only available the web administrator -- the person who initially signed up for C&P ASAP. From the Staff web page you can add new staff members (which cost $5/mo.), edit a staff member's access privileges, or disable a staff member's account who no longer works there. Disabling an account stops the month charge starting with the next billing period."

quot;C&P ASAP was designed to be a stand-alone studio manager. It wasn't designed to be a web-based front-end for Clients & Profits. Too many of the functions in one would overlap too much with the other."

quot;No. You can print time, cost, and billing reports to get summaries for these accounting programs, but there's no built-in data import/export."

The e-mail function in Clients & Profits is very simple, and doesn't require any user interaction. It runs in the background while you work, sending e-mail automatically whenever it is needed. E-mail notifications are triggered by day-to-day events, based on settings you'll set in Preferences, as well as for each staff member. When triggered, Clients & Profits automatically composes an e-mail for a certain event (e.g.

Yes, if you're using Exchange 5.5 or later. Earlier versions don't support SMTP so can't accept automatic e-mail from Clients & Profits.

Here are the steps to follow to set up automatic e-mail: (1) You'll enter e-mail addresses for each staffer in the Staff window. Or, you can enter e-mail addresses for all staff members at one time from the Users window (choose Setup > Users, Access & Passwords, then click on the e-mail toolbar button).

Not within C&P. E-mail can only be sent to individuals, team members, the job's traffic assignments, and in rare cases, everyone. Theoretically, you could assign everyone in a department to a team, but often teams are cross-department, so this won't work. The only other option is to setup a customized recipient group on your mail server, then setup the e-mail address for that group as a staffer and select that staffer as the recipient.

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No. The automatic e-mail capability in Clients & Profits are entirely software-based. As long as your shop has a full-time connection to an SMTP-based mail server, the staff will get e-mail notifications from Clients & Profits throughout the day. Each workstation needs direct access to the SMTP server, they can't go through a proxy server to get to it. It doesn't matter if the server is in-house or located at your ISP, you just need full-time direct access to it.

Yes, as long as you have an in-house mail server that supports SMTP and you have a TCP/IP LAN in your office. Setup your in-house mail server to include a POP3 mailbox for each staff member. Delivery of C&P e-mail should be immediate. Your staff's e-mail clients need to be setup to check their POP3 mailboxes on your in-house mail server at regular intervals to avoid receiving outdated e-mails from C&P.

All e-mail areas of C&P, except for the startup e-mails (when first person signs into C&P each day), will notify you with a message that an e-mail did not send. This message will say "This e-mail mesage couldn't be sent. Do you want to try again?". If you click yes it will attempt to send it again until either it sends or you click no to this message.

Moisture makes granulated sugar hard and lumpy. Once this happens, there is no way to adequately restore it. Always store granulated sugar in a covered container in a cool, dry area. Store powdered sugar in a cool, dry location (not the refrigerator). When it gets moist, it develops lumps. And because of its physical properties, it tends to absorb strong odors – it can even absorb odors through the package.

In quick breads, cookies, and some cakes (such as an applesauce cake), brown sugar can usually be substituted for granulated. Use 1 cup of lightly packed brown sugar to replace 1 cup of granulated. For fine-textured cakes and fancy desserts, it’s usually better to use C&H Baker's Sugar.

Air hardens brown sugar. Store it in a cool, moist area in a covered container. If that’s not possible, store the entire container in a second canister with a tight-fitting lid. You can also empty the sugar into a rustproof container (or a heavy, moisture-proof plastic bag) and keep it tightly closed. Even though the shelf life of brown sugar is indefinite, it’s best to use it within six months of purchase for maximum flavor. Don’t store brown sugar in the refrigerator.