With nearly 3,000 different products, it would cost us millions of dollars to stock just a few of everything. Also being Legacy products, there may not be any further orders for them.

We have created and have made available a Special Products Group that has access to a myriad of hard to find obsolete product sources. Contact our Sales Department and we will utilize our global contacts to provide you with continued access to these products.

We use the same test equipment used by the original manufacturer, often this equipment is acquired directly from the original manufacturer. We do comprehensive functional tests on every product we ship in addition to any other tests mandated by the original manufacturer in the product specification.

You can continue to receive your product for as long as you want it. GD California has promised "We Will Never Discontinue a Product." And we have been able to keep that promise. Since 1987, we have always built products for our customers when they asked for them. Absolutely - We currently offer two services: the "Product Support Agreement" (PSA) and the “Availability Assurance Program” (AAP). Both of these programs offer product availability and pricing.

Currently GD California has close to 3,000 different Legacy products which were transferred to us by their original manufacturer in order to support their existing customer base. Yes, GD California builds all products to order. We utilize the same procedure that the original manufacturer developed. No! We manufacture products under license from the original manufacturer and which are identical to the original manufacturers’.

quot;We feel particularly fortunate to have reached an agreement with GD California, as they specialize in supporting and selling quality after-market products." quot;Just because a company’s focus is on the production of newer, improved technologies doesn’t mean the company can forget about those customers who still depend on the products the company plans to discontinue.

It is needed to offset the cost of small volume production runs. Every time we build a single batch of product, our vendors charge us setup fees. Since these costs can be substantial - often more than our price for just one product, we are forced to pass them along. Incidentally, we do not make a profit on the Setup Fees. Yes and no. If you order 25 units or more the per unit set-up costs are dramatically reduced and the price of the set-up is amortized into the total price.

We make every effort to insure that our products are being grown, manufactured, made, produced and caught in California. Some products may contain ingredients from other states. Some products are packaged with materials not made in California. A few products such as books may be about California or by California authors but can be published outside of California. Customers have requested we carry a few products from California companies that are imported.

No, we don't. Storing specialty chemicals is not as easy as storing nuts and bolts. There are many special handling characteristics of adhesives and coatings, most notably shelf life. The value added to our customers is providing the freshest product. We consolidate most of our products in Germantown, WI. However, we are willing to work out specific local stock for each and every customer.

WOW are currently Woking to get all products available to AV WOW customers on our website, however as new products are released daily this can take time, if you can not find an item you require please contact us on 08000 428 969 or email and a member of staff will advise on availability and price.

Most of the flooring at the showroom are in stock at multiple locations in the United States. If there are any time constraints on your order due to out of stock products you will be contacted via email or phone.

Except for a limited showroom display stock, we manufacture all of our moulds after receipt of your order so we should never be in a position not to be able to supply you. The Supercast latex range however is imported from England and many of the mould making materials are imported and could be out of stock for limited periods. We remove any item O/S from our website on a daily basis. We will contact you by email to see if you would like the item placed on backorder.

Easy. Ask the dealer to order them for you. Your dealer can easily add your item to his standard or special orders and will recieve it from us quickly. If the item is something you purchase often, ask your dealer to stock the item. In the unlikely event that you have no luck, contact us by mail, phone, fax or e-mail and we will refer you to dealers near you who will obtain the item(s) for you.