If you forget your PIN code, you must order a new Maestro card with a new PIN code, since the PIN is unique and known only to you.

Go to the Cashless School Parent Accounts website, enter your Cashless School Parent Account number, and click the Forget your PIN? You will be prompted to enter your Online User Name, your email address, and the answer to your security question. Then follow the online instructions. Top

If you forget your Direct Payment Card PIN or access code, call Chase Customer Service at 1-877-221-1634 to select a new one. You should choose numbers that are easy for you to remember, but hard for someone else to figure out.

Call 1-866-GENESYS. After verifying the identity of the chairperson, they will provide you with your PIN code.

If you did not write it down in a secure place at home and you cannot remember it, call customer service at 1-800-304-1669 and select a new PIN

A PIN code is an alpha/numeric character made up of from 4 to 7 characters that a company or consultant creates for themselves. This code becomes your electronic signature when filing an application through RADIUS. The PIN code is case sensitive, therefore always use upper case for any alpha characters.

You are allowed 3 attempts to enter your PIN. If unsuccessful after the 3rd attempt, you will be locked out of bank@home for a 24 hour time period. This period begins from the time when you were unsuccessful. After the 24 hour period, you may attempt to log in again. Immediate access may be regained by calling us at 1.888.ORRSTOWN during regular business hours.Close

Your security information is passcode protected. If you forget your user code, The installing company, can re-establish a new one.

If you type in the wrong PIN three times, your PIN will become locked for a point-of-sale transaction. You should contact your card issuer to obtain instructions. They will usually ask you to go to a cash machine to unlock the card. When you know your PIN it will work in a cash machine to obtain cash or unlock your PIN etc.

You are allowed 3 attempts to enter your PIN. If unsuccessful after the 3rd attempt, you will be locked out of Online Banking for a 24 hour period. This period begins from the time you were unsuccessful. After the 24 hour period, you may attempt to log in again.

If you lose or forget your ID, you may call Customer Service and with proper identification your ID will be given to you. If you lose or forget your PIN, you must follow the same procedure and a new PIN will be generated and mailed to you.