Preferred by many, Ethernet is the easiest and quickest way to connect your cable modem to your computer. If you are using an Ethernet cable simply take the cable out of the old computer and connect it into the new computer. Switch the cable modem off at the mains supply (for those with Motorola modems, the standby button is not a power button) and simply switch it back on again.

Yes, there are many manufacturers that offer broadband "routers" that are capable of allowing more than one computer to share a single internet connection and Windows 98, Windows ME, Windows 2000, and Windows XP all have an Internet connection sharing feature built in that can be used with your NCS Broadband service. Your computers need to be connected to each other with category 5 cabling or a wireless networking (WiFi / 802.11) router.

Either way, you can look forward to a better service and a fairer deal. To see which one is available in your area, check your postcode now.

A high-speed connection to the Internet. It's also sometimes described as being 'always on' - that means you don't have to dial up each time you want to go online. Download speeds of up to 8 Mbps (megabits per second) and upload speeds of up to 448 Kbps and with unlimited downloads (Acceptable Use Policy applies) you can download music, photos and video. You can also bundle your Virgin Broadband service with a great value call plan.

No. Virgin Media Broadband Help & PCguard are all totally compatible, and therefore do not interfere with each other.

Some types of broadband modems require that you use a cross-over cable to connect to the broadband router. Contact your ISP to determine which type of cable you must use.

If you already own an ADSL modem/router, you can use it to connect to the AlphaCall ADSL service as long as it is from our approved list of modems. Please call 1300 730 703 to find out if your Broadband (ADSL) modem is compatible.

One more thing, it doesn't matter how far you live from the exchange. Since it's delivered by cable, your download speeds aren't affected by the distance your PC is from the telephone exchange.

Most are, but it's worth checking that it can deliver the internet connection speeds that our broadband service offers. Check your computer is compatible here.

A broadband bundle includes both our broadband service and our Virgin Talk service. Taking both Virgin Broadband and Talk gives you a better deal. For more information see our Broadband pages

Recently, Dells, Compaqs and other PCs are being shipped with in-built Broadband capability. This modem is likely to be a G.lite DMT modem. Unfortunately, existing Broadband networks are in varying states of G.lite compatibility...even large Telco ABroadband networks may not support G.lite yet. Inquiry with your chosen Broadband ISP should reveal whether or not your G.lite modem can be used. As of Q1 2000, the answer is most commonly, no.

No. You will not need a new modem. You will be able to connect with your current modem for this upgrade.

Check that the cable is connected between the modem and the telephone socket. There may be 2 ports for it to be connected to use the line port not the phone port. If necessary unplug it, then reconnect it. If you are connecting from your business telephone line you may need to dial a number to get an external line (usually 9).

You can with our Office Express range, however the Office Solo products are designed for use on a single PC. You can connect our Office Express 2000 to up to 40 PCs on your network.

Yes, as long as the broadband router supports the DHCP client option for the connection to the cable modem. All SURFboard Cable Modems function as bridges (with the exception of the SBG900). They do not support any type of address translation. The SBG900 does support Port Address Translation in addition to many other networking features. For more product information, please click here.

The 123fone access numbers can be used from most landlines including Virgin Media. The billing process for our access numbers works exactly the same as with BT. The charges for your call to our access numbers will simply appear on your Virgin Media bills. Virgin Media charges the same rates as BT for calls to our access numbers. However we advise you to check by visiting the Virgin Media website.

BizGuardian connects one LAN adaptor to your new router and the other LAN adaptor to your network hub. Typically cable connections are supplied with a cable modem, which provides an Ethernet interface for the BizGuardian connection. If you are connecting your BizGuardian box to an ADSL router you need to ensure that it is a router that provides Ethernet connectivity, and not a personal broadband modem with a USB interface. Most business accounts are supplied with a router.

The underlying reason for AES is to serve and improve the Auburn Community. The value of The Community's Network is that is has the potential to connect community resources and empower and cultivate new opportunities for citizen collaboration and access. AES is excited to pursue such a calling for our businesses and residents. When discussing quality of life issues that drive community-based broadband, it is important to look closely at area medical services.

You can buy Virgin Broadband separately by taking our Unlimited Broadband option. See our Broadband pages for details. We currently only offer Virgin.net Talk as part of our Unlimited Broadband & Talk bundles.

Previously, we suggested that people use Mac modem cables; however, it has come to our attention that there is no one standard Mac modem cable. Since correct modem operation on a NeXT depends upon a correctly wired modem cable, buying a Mac cable is not a good idea. Some Mac cables do not allow dial-in and no Mac cable allows the use of hardware flow control. For these reasons, we are recommending that only cables that meet NeXT specifications be used.