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Frequently Asked Questions

Can I cancel Tiscali Broadband at anytime?

Tiscali Broadband - Charges
No - A minimum term of 12 months applies to the Tiscali Broadband service. However, after the initial 12 months you may terminate the service on one months notice.

Can you tell me about Tiscali AnyTime?

Frequently Asked Questions
For just ?14.99 a month you can surf the Internet at any time of the day or night, up to 150 hours a month.

What is Tiscali Business Broadband?

Business Broadband
Tiscali Business Broadband is a business featured broadband Internet Service that combines Tiscali Broadband Internet access with Tiscali web hosting capabilities. It offers an "office in a box" solution for Small Office Home Office (SOHO) users, sole traders and small to medium size enterprises (SMEs). It provides end users with a Tiscali branded product that includes: End User Support * The DSL Router we supply has a configurable firewall.

How and when will I be billed for Tiscali Broadband?

Tiscali Broadband - Charges
All charges for Tiscali Broadband are charged against your Credit Card. You will be charged for the modem and set-up at the end of the month in which you register for the service. Your monthly payments will also begin at the end of the first month of activity on a pro rata basis (i.e. You will be charged a part monthly charge that covers you for the time you have had the service and a months rental for the following month).

Can I cancel anytime?

Stamps.com: Learn More: FAQ
Absolutely. You can cancel your membership simply by contacting Stamps.com Customer Support. There are no cancellation fees and no commitments. To avoid being charged after your trial, simply cancel your account before the trial ends. Help | Download | Store | Company Info | Privacy Policy | Contact Us | Search | Affiliates | Developers

What are the contract terms for Tiscali Business broadband?

Business Broadband
The Terms & Conditions governing the service are available on the Tiscali Business Broadband web site at: http://www.tiscali-business.co.uk/dslpro_tandc.html

I already have broadband, can I cancel that and take broadband from sky?

FAQ for Sky broadband - Please read first! - SkyUser - The u...
Yes, although you should be aware that if you are in a minimum term contract with your current ISP they may have rights against you, check your current contract for details. To join Sky Broadband you need to get a MAC code from your current ISP and enter/provide it during the ordering process. MAC stands for Migration Authorisation Code and your current ISP generates it.

What is required to sign up for a Tiscali Business Broadband line?

Business Broadband
To sign up for a Tiscali Business Broadband line you need just to follow the online registration screens. These include: a) A line checker (to ensure that Tiscali Business Broadband is available on the phone line you wish to use)

So now I've got my Tiscali Business Broadband line what happens?

Business Broadband
Once you have received your confirmation email (and Modem or Router.) you can start using your broadband connection. This email also gives you a web address to order the domain you would like to use with your Tiscali Business Broadband account.

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