Verify that you do not have another email client, such as Microsoft Outlook? or Microsoft Outlook Express set to remove messages from the server: If the password associated with the integrated account has changed, update your BlackBerry Internet Service account with the most recent password. The BlackBerry Internet Service account information has been updated and a new service book needs to be sent to the handheld.

You will be given up to 10MB of default email storage and allows an integration of up to 10 email accounts.

Yes, you can. There are two ways of accessing these types of email accounts. The first is if you use a Web browser to access your email and the second is if you use Outlook (Microsoft Exchange). We recommend that you speak to your IT Manager about the option you should take. Setting up the BlackBerry Internet Service with either of these options requires additional information on your email accounts.

Yes. You will be able to customize an email address ?username@singtel.ap.blackberry.net with your subscription.

Type in your device PIN and ESN. You can find both of these by going into Options-->Status on the Handheld device. Follow the rest of the setup choices to finish setting up your BlackBerry Web Account. This will create an email account and address in the format of dcassese@vzw.blackberry.net (where dcassese is the username you used when setting up the account). Once you have your account, look for Add other email accounts. Then simply add your email address and login information.

BlackBerry Internet Service is designed to allow you to set up multiple work and personal email accounts to work with your BlackBerry Wireless Handheld, such as MSN? Hotmail?or POP3/Internet Service Provider (ISP) email.

You can login to your TurnKey Admin panel at https://secure.turnkeyinternet.net/tkadmin and setup your account options, and email settings. You can even upgrade your account for more features such as Mailing Lists, auto responders, and advanced spam and virus control settings for your email boxes. Back to Domain Hosting FAQ Index | Back to FAQ Home Yes, you certainly can.

BlackBerry Internet Service is a solution that pushes emails automatically to your email account without the hassle of dialing in or downloading. PDA phones currently do not support the application. For PDAs, you would need to configure the POP/IMAP application in your PDA to periodically pull email from your ISP account.

BlackBerry Internet Service implements the following security features: user authentication, content and message encryption and wireless delivery. Subscribers are required to provide a unique user name and password combination to access the BlackBerry Internet Service. Passwords must be 4-16 characters in length. The maximum number of failed logins is three (3) times after which the subscriber is locked out.

If you have forgotten your User Name you should first double check that you have a BlackBerry user name set up. To do this click on the E-mail Settings icon on your device If you see the screen prompting you to enter a User Name and Password you will need to contact your Service Provider for further assistance, they will be able to look up your account and inform you of your username.

If you know your BlackBerry User Name but have forgotten your password, you should go to the E-mail Settings icon on your device or browse to www.o2email.co.uk. Enter your User name and click on Forgot Password? Your password will be sent to your BlackBerry smartphone. PLEASE NOTE the password is sent to the smartphone that is currently associated with the account. If you no longer have this device please contact your Service Provider for further help.

Yes. E-mail messages for both solutions are delivered to different BlackBerry Inbox. E-mails from the BES account are delivered to the BlackBerry Inbox, e-mails from the BIS account are delivered to a mailbox whose name is unique..

For MSN Hotmail or Yahoo email, you would need to subscribe to their POP service which is a premium service More information on "How To - Integrate other email accounts with your BlackBerry account", please click here.

Yes. You will be able to customize an email address - username@maxis.blackberry.com with your subscription.

If you have upgraded to BIS v2.0, the new email management allows a 30 days' auto-aging feature and your BlackBerry mailbox never gets full.

lt;ALT T> is for both the Tools menu and for the To: field in the composition window. Pressing the two keys at the same time will bring you to the To field. To open the Tools menu via the keyboard, press and release the <ALT> key and then press the <T> key.

There is no option available to disable email forwarding when the BlackBerry Wireless Handheld™ is on the cradle with the BlackBerry Internet Service account. The enterprise configuration of the handheld uses the BlackBerry Desktop Redirector or the BlackBerry Enterprise Server to monitor the mailbox and to determine the handheld's state. The BlackBerry Internet Service account is unable to verify this information and cannot disable email forwarding.

On the Home Page tab, type the web address of your BlackBerry Internet Service Account in the Address field.

If the account is locked in the BlackBerry Internet Service, the user will receive a message to indicate that the user ID and password are invalid. Kindly contact our Customer Care Consultant at 123 from your Maxis mobile or 03-7942 2123 from any other phone or walk into any of Maxis Customer Service Centres.