Once your Web Server Cerrtificate has been issued you will receive an e-mail message containing the issued certificate, along with Starfield's intermediate certificate and certificate-installation instructions for all supported Web servers. The certificates and installation instructions will be attached to the message in .ZIP format. Please download and unzip the attachment before proceeding to the installation process.

Failure to properly install Starfield's intermediate certificate along with the issued Web Server Certificate means that the trusted-chain certificate cannot be established. This means that when visitors attempt to access your supposedly secure site they will be presented with a "Security Alert" that indicates that "The security certificate was issued by a company you have not chosen to trust..." Faced with such a warning, potential customers most likely will take their business elsewhere. See similar questions...

In order to enhance the security of the Starfield (Valicert Class 2 Policy Validation Authority) Root certificate Starfield has created an intermediate certificate (Starfield Secure Certification Authority) from which SSL certificates are signed and issued. An intermediate certificate is a subordinate certificate issued by the trusted root specifically to issue end-entity server certificates. See similar questions...