A signature is required for most deliveries. We will make three separate attempts to deliver your order. After the third unsuccessful attempt, your order will be returned to the sadoun warehouse. Refused or undelivered orders will incur double shipping/handling fee.

Not necessarily. Items shipped UPS, FedEx and USPS will usually be left at your door unless you request otherwise. Large items such as treadmills and home gyms, shipped via motor freight will require someone to be present to receive and unload the delivery. The carrier will call you ahead of time to make an appointment for delivery.

No. Large items such as treadmills, home gyms and weights etc. that arrive via motor freight are curbside delivery only. The driver is responsible only for helping to get the equipment off of the truck. It's the customer's responsibility to transport the merchandise from the curb into the house.

Damage claims on shipped items must be made within 10 days of package arrival. Please inspect your purchases immediately upon receipt as no claims can be made after 10 days. Please do not let your purchase sit in its box until you need it. Inspect it right away!

Well, with all our Pearl advisors and on-line catalog information, we hope that won't happen! But if it does, and you aren't satisfied with your purchase, VistaPearls provides a 60-day, money back guarantee. Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Currently, if you place an item in a shopping basket during your visit to VistaPearls.com we will create a cookie containing a unique customer number on your computer.

The chance that your purchase arrives damaged is very low, as we use special packing materials for safe and careful transportation to ensure secure delivery and prevent possible damages. In case when your purchase does arrive damaged through our fault, we will refund its cost. All artworks are send insured, and a transportation company will repair damages, if they occur. In any case, please, contact us to get the details info@art-vector.com.

Your satisfaction is very important to us. We encourage you to display your new art in your home and live with it for a few weeks (save the original packing materials and box). If you are not happy with your purchase, you are free to return it within 30 days for a full refund of your purchase price. Please see our Money-back Guarantee. Prior to returning your purchase, you must contact us for a Return Authorization and instructions for packing and shipping.

The carrier has insurance to cover in-transit damage. File a claim with the carrier through a simple phone call. (The truck lines have an excellent record for good delivery since we've been shipping with them since the early 70's.)

You should inspect your item for damages when it arrives. If your item has minor damage, such as a broken headlight or mirror, we can send you out this replacement part. If your item has severe damage, you can refuse the item and once we confirm the item was refused and that the damage was severe, we will send you a replacement item. When you sign for your delivery, you must document all damage to packaging and product.

If you've opted for a Signed For service then a signature will be required when it arrives. If the Royal Mail fail to deliver first time, they should leave a card offering you the option of delivery at a later date, or collection within a week from your local sorting office. If you haven't been able to collect it, it will be returned to Punk Rock Baby and we'll contact you to rearrange delivery.

This depends on the courier company making the delivery. Some companies will leave a card providing contact details so you can make arrangments for the package to be redelivered or picked up. Other companies may leave the item at the door. However, you are not responsible for the goods until you actually sign for them.

No panic! The nice UPS or DHL driver will come 3 days in row again and try to handover your parcel or at least they will leave you a note where to pick it up.

Every ring is dispatched with a 'Signature Required' endorsement. If your ring arrives while you are away, the carrier is prohibited from releasing your ring to anyone other than an adult matching the name prearranged on the label. A signature will also be required and cannot be waived. We follow this specific protocol to secure the safety of your ring while it is in transit.

Customers are often not at home when their delivery arrives. This is not a problem. Ideally you should leave an address where the parcel can be signed for. But if you don't think you'll be in, don't forget to fill in the special delivery instruction box so the courier can leave it in your porch, by the back door etc. For smaller packages, some people just have it delivered to their work address, a friend or neighbour or even a local shop.

Answer: We will have it delivered by truck and our professional service and installation team will assemble it, block it, anchor it, and set it up on the lot. If it is a multi-section home, the sections will be joined at the site.

Most of our customers aren't home to receive their delivery. Just tell us where to leave the bin, such as the front door or back porch. We deliver in a sealed Rubbermaid container, so you don't need to worry about poor weather or bears getting in. On your delivery day simply leave out your empty container and we'll replace it with a fresh bin.

If a recipient is not available, gifts will be left in a secure location (back door, front porch), weather permitting, at the discretion of the shipping carrier. We do not require signature for residential deliveries to avoid delays and possible returns after repeated delivery attempts. If the shipping carrier does not leave a package, a notice or postcard will be left informing them of the delivery attempt. Please contact us as soon as possible if this situation occurs.