If you have been using a modem/router with your ADSL service, which is already ADSL2+ compatible, you will not need to reconfigure it. If you have purchased an ADSL2+ compatible modem/router from TPG upon registration, you just need to ensure your modem/router holds your current password. If you require assistance with this, please contact the TPG Technical Support on 1300 360 855.

We provide a preconfigured adsl router. If you would prefer to provide your own router please call rucc to comfirm compatability.

If you plan on connecting only one computer to your DSL connection, a DSL modem will simplify the installation procedure. Use a DSL router connected to an Ethernet switch or an Ethernet hub. Ethernet switches and hubs are often called network switches and hubs. Click here for an example. Use a DSL modem connected to a Cable/DSL router. Cable/DSL routers are basically Ethernet switches (or wireless gateways) with routing functionality built-in, but still lacking an actual ADSL port.

No, the router must be connected to a cable or DSL modem and acts as a traffic cop directing traffic from the modem to your PCs. A cable/DSL modem is a device that connects a Cable/DSL broadband line to a computer or home network.

A modem is suitable for connecting one computer to the Internet and a router is ideal for connecting many computers or a business to the Internet. However, FutureWeb recommends using a router for single and multiple computer applications. For the minimal price difference, a router will manage your Internet connection, provide some basic firewall services and share the connection via your local area network (LAN).

You can use any approved ADSL modem to connect with ADSL2+, however you will only be able to obtain speeds of up to 8000k/1000k. To reach the potential 24000k/1000k you will need to purchase an ADSL2+ compatible modem.

There is no need to change computers using private addressing. If you have a router involved in the configuration, you may have to change the IP address of either the router or the Smart IAD device in order to allow the Smart IAD to pass the voice traffic.

Not usually. There is typically no need to configure your network or firewall. You can install it on any PC connected to the wireless network running Microsoft Windows 2000, XP or Vista. Yes - myWIFIzone now supports wireless networks running WEP. In fact, if someone hacks your WEP key, they will still be blocked by myWIFIzone.

In DSL terms, the difference between a modem and a router is the number of computers it can provide the Internet to. A modem is suitable for a single computer connected to broadband. Routers are designed to share the connection between multiple computers. If you have more than one computer in the house, then you should choose an ADSL router.

Yes that is possible. There is a basic charge of € 90.15. The technician will call you using your contact details and arrange an appropriate appointment.

Yes, The self installable Kit ADSL USB MODEM is available with an English installation manual. The Kit ADSL Router (Wireless) however may require an independent installation, depending on level of IT knowledge or experience.

No problem. Freshtel Internet Phone will work with almost all NAT servers. In fact, we have never had a problem with any of them. If you experience any NAT issues then please let us know.

Most routers are designed for broadband internet connections only. The Apple Airport is an exception as it has a dial-up modem built-in and can also support Broadband connections.

These models are designed to work with an external internet connetion, such as a an external ADSL or cable modem, and so are ideal for using with a Telstra Bigpond or Optus cable service, using the cable modem supplied by Bigpond/Optus. Please see the WAN FAQ. The DrayTek Vigor models which have a built-in ADSL modem are hardcoded to apply router, firewall and VPN to the ADSL interface (and ISDN interface, if included).

Some types of broadband modems require that you use a cross-over cable to connect to the broadband router. Contact your ISP to determine which type of cable you must use.

No, if your computers are connected via a network, one Motorola cable modem will support up to 32 computers. But you will need additional networking equipment such as our Wireless Broadband Router, Wireless Access Point or the Ethernet Broadband Router.

No. You will not need a new modem. You will be able to connect with your current modem for this upgrade.

ADSL2+ stands for Asymmetric Digital Subscriber Line, version 2+, and represents the latest generation of Broadband Services. Technicallly it is very similar to ADSL, in that it runs over existing copper telephone lines and uses the same systems, but improvements in the technology have allowed the speed of the service to be greatly enhanced.