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Frequently Asked Questions

How does the ING DIRECT Variable Rate Mortgage differ from an open rate mortgage?

ING DIRECT Canada: FAQ
ING DIRECT offers a 5 year closed Variable Rate Mortgage, with an interest rate that is 0.90% below the ING prime rate. At any time, you can convert the variable term into a fixed rate term of 3 years or more without charge. The 25/25 Prepayment Options are available on the Variable Rate Mortgage.

What is Prime Rate?

National Bank of Anguilla Private Banking & Trust
The ?Prime? rate referred to in the said Promissory Note is the Bank?s rate for 90 day loans to substantial borrowers from time to time in effect?any change in such Prime rate to take effect at the opening of business on the day specified in the public announcement of a change in such Prime Rate.

What is an ING DIRECT Card?

ING DIRECT Canada: FAQ
Your ING DIRECT card allows you to withdraw cash from your ING DIRECT account(s) at any bank machine. When using one of our ABMs, you can withdraw Canadian and US cash, check account balances, and change your card PIN. Only one card can be issued to each Client and can access a maximum of 3 accounts: 1 CAD ISA, 1 USD ISA, and 1 Credit Account. There cannot be more than 1 ISA attached to the card at one time. On the ABM screen, the ISA is 'Savings' and the Credit Account is 'Chequing'.

What is the minimum down payment with ING DIRECT?

ING DIRECT Canada: FAQ
The minimum down payment on owner-occupied property must be 5% of the purchase price. On rental properties, the minimum down payment has to be 20% of the purchase price with ING DIRECT.

What is the minimum mortgage amount with ING DIRECT?

ING DIRECT Canada: FAQ
ING DIRECT, the minimum mortgage amount and maximum amortization period offered is $50,000 and 40 years respectively.

Is the ING DIRECT 'unmortgage' portable and assumable?

ING DIRECT Canada: FAQ
Yes, an ING DIRECT unmortgage is portable and assumable. The port must be completed within 120 days after the sale of your property. A person assuming your mortgage must apply and meet our standard credit criteria.

How long are the rates guaranteed for with ING DIRECT?

ING DIRECT Canada: FAQ
If you are pre-approved for an unmortgage, we will guarantee your rate for 120 days. Naturally, if rates go down during that period, you will get the lowest rate.

What is an RSP and what does ING DIRECT offer?

ING DIRECT Canada: FAQ
RSP (Retirement Savings Plan) is a federally registered tax-deferral plan designed to encourage Canadians to save for their retirement. Funds and interest earned on investments are tax-sheltered as long as the earnings stay in the plan. ING DIRECT provides RSP Investment Savings Accounts and RSP GICs across Canada, and RSP Mutual Funds in most provinces. Mutual funds are offered by ING DIRECT Funds Limited, a wholly-owned subsidiary of ING Bank of Canada.

What is the current Prime Rate?

IBM Southeast Employees' Federal Credit Union
From the home page, place cursor on Personal to get drop down menu. Select Rates then Second Mortgage Rates. Scroll down to the bottom of the rate chart, the Prime Rate will be below the chart.

What does Prime Rate mean?

Alicante Townhomes - Mortgage FAQ's
The prime rate is the interest that a bank charges its "best" customers. There is no federal prime rate, but each commercial bank offers their own prime rate.

How often do you update the changes in prime rate?

Dexter Financial Services - Frequently Asked Questions
For those customer’s with a variable or fixed rate loan, we will notify you shortly after year end with your interest paid.

Why can't I see my ING DIRECT account from the drop down section in my list of accounts?

ING DIRECT Canada: FAQ
Call one of our Direct Associates at 1-888-464-3232 or 416-756-2424 and we'll be happy to update your information and complete your request.

How do I transfer funds from my chequing account to my ING DIRECT account?

ING DIRECT Canada: FAQ
Moving money between your ING DIRECT account and your external chequing account is very easy. Transferring money between your two accounts is called an Electronic Funds Transfer (or EFT for those who like things short). An EFT takes 1 - 2 business days. It's safe, secure, and beats mailing a cheque. When you want to make a deposit to your account, or withdraw funds, simply do one of the following: Go to www.ingdirect.ca and click on the "I'm a Client, let me in" button.

What kind of properties does ING DIRECT offer mortgages on?

ING DIRECT Canada: FAQ
ING DIRECT offers mortgages on properties that are zoned residential (up to 4 units). There are a few specific types of properties that ING DIRECT does not offer financing on. These include agricultural, commercial and co-operative properties, mobile homes or log cabins. Please call us at 1-866-700-4604 if you have a question about your property and whether ING DIRECT can provide financing.

Does ING DIRECT have a special product for self-employed people?

ING DIRECT Canada: FAQ
For self-employed people, ING DIRECT offers a special product. To qualify for this product at least one applicant must be self-employed or have 100% commission based income. Under this product, applicant(s) are not required to confirm net or gross income but must confirm their status as self-employed and that they have no income tax arrears.

Does ING DIRECT have special financing for new immigrants?

ING DIRECT Canada: FAQ
ING DIRECT currently has no special product for new immigrants; however you can call and discuss your situation with a dedicated mortgage specialist.

I want to add money to my mortgage. How much equity can I take out of my property with ING DIRECT?

ING DIRECT Canada: FAQ
When adding money to your mortgage, you can access up to 95% of the value of the property. For example, if the property is worth $100,000 you might be able to borrow up to $95,000. For debt consolidation, home renovations etc., you also have the option to increase the amortization period up to a maximum of 40 years to keep your regular mortgage payments low.

What are the steps involved in getting a mortgage with ING DIRECT? Where do I start?

ING DIRECT Canada: FAQ
The first step in getting a mortgage with ING DIRECT is to complete an application over the phone or online. The application is normally decisioned within 1 to 2 business days. Once the application is approved, a dedicated mortgage specialist is assigned to help you every step of the way and collect the necessary information. Afterwards, you will meet with your lawyer to sign the mortgage documentation and finalize the mortgage.
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