The majority of modern systems have the capacity to communicate to the monitoring centre that a valid code has turned the system off after the code has been entered. This is acknowledged as a slow open, therefore the alarm does not need to be actioned by the monitoring centre.

If you ever accidentally set off your security system, don't worry. Alarm Relay representatives will call you immediately upon receiving a signal. When you answer the phone they will identify themselves and ask you to do the same. Here is where you will give them your secret password. They will not dispatch the police to your home if you simply tell them your password. CAUTION: If the signaled received is a "panic" or "fire" signal, we dispatch the authorities first and they call you.

Not to worry. Unlike a home security system, the friendly help advisors at the monitoring service do not mind hearing from you. Simply let them know that it was a false alarm.

Protection Networks' Underwriters Laboratory listed 24-Hour Monitoring Center. Our professionally trained operators are always there to promptly respond to all of your alarm conditions.

If you accidentally set your alarm system off, but immediately silenced it by entering your keypad code, you may simply have caught it before it could dial out to the central station. If it went off for some time and you didn't get a call from the central station, there may be a problem with your alarm system. Call the central station and ask them to check the alarm history on your account and, if necessary, call our service department at (800) 457-1999 to arrange for a service call. Top

Then get your emergency response card (that contains your account number, the monitoring stations phone number and Sherwood's phone number) then call the monitoring station to advise them that you accidentally tripped your alarm.

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No, we will not receive a signal. It is important to turn your alarm on, even when you are at home. It is best to have your perimeter protection on whenever possible. Perimeter protection is an option that allows you to move about freely inside your home while all doors and windows are armed.

BBSABN Broadband Adapter allows BBS Security Systems to monitor your BBS Security Systems and most other Contact ID enabled security systems, through your existing broadband Internet connection. The BBSABN Adapter comes pre-configured to work with BBS Security Alarm Monitoring, and requires minimal setup. Supplied pre-configured and complete with adapter kit (required) and power supply, ready to connect to your alarm control panel.

If you have an existing monitoring agreement with another provider, you have to wait until it expires. Most providers require advanced notice before you can cancel. Also, it is common practice in the industry to use "automatic roll-over agreements." So watch your expiration date closely. Once you are free from your obligation, give us a call. We want an opportunity to earn your business. We recommend that you send a certified letter to your provider immediately.

Press & hold Wake to until you hear a double beep. Your alarm is now set to wake you to your chosen radio station or CD track Press Alarm Time to enter the alarm time setup mode. The alarm time is displayed in the center of the display and flashes in the upper right corner

No, we will not receive a signal. It is important to arm your alarm, even when you are at home. It is best to have your perimeter protection on whenever possible. Perimeter protection is an option that allows you to move about freely inside your home while all doors and windows are armed.

If you call in after authorities have been dispatched and give the correct cancel code then the operator will attempt to cancel the alarm with the authorities if possible to stop a response to a false alarm. If too much time has passed the alarm response may not be able to be cancelled.

After two false alarms, the third in the same year may cost you $100, not counting the fine for a first offence. This document is based on the planning bylaws and is meant to be an informational tool. In case of a discrepancy with the applicable bylaw, the official text of the bylaw will prevail. - May 2007

A: Don't panic, remember your code. Carefully disarm your system by entering your code in the keypad. After you have reset your system, call the Central Monitoring Station to inform them of the false alarm. A: Call the Central Monitoring Station. You will need to give the dispatcher your name and/or Account Number and your Passcode. This will cancel an alarm. A: When you call the Central Monitoring Station, please let them know of any problems you might be experiencing with your system.