Call one of our Direct Associates at 1-888-464-3232 or 416-756-2424 and we'll be happy to update your information and complete your request.

On the Entries, Accounts and Cashbooks screens only the accounts for the currently selected Default Accounting Company will appear in the Account drop down list. (LedgerPlus is multi-company which means it can handle multiple accounting entities.) When you first install LedgerPlus the Default Accounting Company is set to <Default>. You can change this by going to the File menu and selecting Configure.

Moving money between your ING DIRECT account and your external chequing account is very easy. Transferring money between your two accounts is called an Electronic Funds Transfer (or EFT for those who like things short). An EFT takes 1 - 2 business days. It's safe, secure, and beats mailing a cheque. When you want to make a deposit to your account, or withdraw funds, simply do one of the following: Go to www.ingdirect.ca and click on the "I'm a Client, let me in" button.

The mortgage payments can be made from any designated bank account. You can either make payments from an ING DIRECT Investment Savings Account or your external bank account, the choice is yours.

Yes, you can access your account online from any number of computers and have the same secure login protections. If you sign in from a computer that you haven't used before, just answer one of your challenge questions to verify that it's really you. After answering correctly, you can register to use that computer for future banking and avoid the challenge question again with that computer. Yes. There is no limit to how many people can sign into ING DIRECT from the same computer.

The account section is a secure area, using 128-bit encryption. Some older browsers (such as IE5.0) may not be able to handle this high-level of security. If your browser is out-of-date please upgrade it to the latest version and you should then be able to access the account section. Otherwise check your browser's settings and ensure that SSL is enabled.

You must be a sole or joint owner on an account to have it added to your profile. If an account falls in this category and is not shown on your listing, simply call a personal banker to have it added.

Your ING DIRECT card allows you to withdraw cash from your ING DIRECT account(s) at any bank machine. When using one of our ABMs, you can withdraw Canadian and US cash, check account balances, and change your card PIN. Only one card can be issued to each Client and can access a maximum of 3 accounts: 1 CAD ISA, 1 USD ISA, and 1 Credit Account. There cannot be more than 1 ISA attached to the card at one time. On the ABM screen, the ISA is 'Savings' and the Credit Account is 'Chequing'.

The minimum down payment on owner-occupied property must be 5% of the purchase price. On rental properties, the minimum down payment has to be 20% of the purchase price with ING DIRECT.

ING DIRECT, the minimum mortgage amount and maximum amortization period offered is $50,000 and 40 years respectively.

If you are unable to find your organization, please contact us with as much information as possible about the group or organization and we will investigate the group further to see if they are interested in participating. Please include full name of the organization, its address, phone number, website address, and a contact name.

This has been eliminated as a requirement in the 06-11 POS. The POS is now focused on goals and intended results (outcomes) and evaluation methods.

Yes, an ING DIRECT unmortgage is portable and assumable. The port must be completed within 120 days after the sale of your property. A person assuming your mortgage must apply and meet our standard credit criteria.

If you are pre-approved for an unmortgage, we will guarantee your rate for 120 days. Naturally, if rates go down during that period, you will get the lowest rate.

RSP (Retirement Savings Plan) is a federally registered tax-deferral plan designed to encourage Canadians to save for their retirement. Funds and interest earned on investments are tax-sheltered as long as the earnings stay in the plan. ING DIRECT provides RSP Investment Savings Accounts and RSP GICs across Canada, and RSP Mutual Funds in most provinces. Mutual funds are offered by ING DIRECT Funds Limited, a wholly-owned subsidiary of ING Bank of Canada.

Don't do this. Once you drop a confirmed seat in the course you may be unable to even get on wait-list, and you won't get back into the course. See "keep trying," above.