Contact us immediately. If you are within Canada or the U.S.A. call 1-866-406-HSBC(4722). Elsewhere call us collect at 905-415-4723.

If your BASE MasterCard is lost or stolen, you must report this to the police as quickly as possible and to the special International Card Services telephone number +32 (0)2 416 16 99 (Dutch) or French). This number is available 24 hours a day, 7 days a week. Collect calls will be accepted. Your BASE MasterCard will be blocked immediately after its loss or theft is reported.

Tell us AT ONCE if you believe your Card has been lost or stolen. Call us toll-free at 1-800-650-0861, 24 hours per day, 7 days per week, to cancel the Gift Card. After you cancel the Gift Card, we can send you a replacement Gift Card with the remaining balance, minus a $5.95 replacement fee. When I try to log in to the Cardholder website, I am asked to enter the Card Number and “CV12”.

Immediately call the Valor customer service number at 1-800-421-4384 if your Valor Prepaid MasterCard has been lost or stolen. If your Valor Prepaid MasterCard has been lost or stolen, a replacement card will automatically be issued for a $10 fee as long as you have at least a $20 available card account balance.

You should immediately report any lost, stolen or damaged Ta'Facil Prepaid MasterCard. For your convenience, there is a 24-hour Customer Service support service by calling 1-866-430-5596. Rest assured, if the Ta'Facil Prepaid MasterCard is lost, you are not at risk of losing cash. The only way someone else could use your Card at an ATM would be if they knew your PIN. Keep your PIN confidential. Never tell anyone your PIN or write your PIN on your Ta'Facil Prepaid MasterCard.

To prevent any fraudulent activity, please call us immediately at 1-800-955-7070. If you are a small business credit card customer, please call us a 1-800-867-0904. From outside the United States, please call our collect number at 804-934-2001. If possible, please have your 16-digit credit card number, the circumstances of the loss or theft such as date and location, the last authorized charges to your account, and any access or purchase checks numbers that need to be honored.

Immediately contact your bank or credit card company to alert them and close your accounts! If your checks or cards have been used, fill out the appropriate affidavits of forgery with the banks, credit card companies or the appropriate law enforcement agency. When the bank or credit card Company reimburses your account, they technically become the victim because they have suffered the financial loss. They must then file the necessary police reports.

You should be well aware of the mover’s settlement dispute policies. If anything were to happen, you would be certain that all of your belongings would be paid for if they are lost or stolen.

The HSBC MasterCard is issued by HSBC Bank Canada, but offered to you through our HSBC Finance Branches which are part of the HSBC Group.

The HSBC MasterCard is offered to customers on a pre-selected basis. In order to qualify for an HSBC MasterCard, you must be the age of majority in the province of residence. Credit approval will be determined upon review of your current credit bureau report and other information that could influence your credit rating. No. The HSBC MasterCard is offered to customers on a pre-selected basis.

If you are approved for the HSBC MasterCard, you will receive your new HSBC MasterCard and the terms associated with your Account within 10-15 business days of approval. If we are unable to establish an account for you, we will send you a letter explaining our decision.

From your home phone call 1-866-573-HSBC (4722) to activate your HSBC MasterCard. Please note, the Primary Cardholder on the HSBC MasterCard Account must call to activate additional cards for Secondary Cardholders and/or Authorized users.

Enrol into our Pre-Authorized Debit Plan by picking up an authorization form at your nearest HSBC Bank Canada branch. Please send your payment at least 10 days prior to the payment due date on your statement to ensure timely delivery. Check with your Financial Institution for other available payment options, including your Financial Institution’s online bill payment service.

If your paper airline tickets are lost or stolen, please contact us or call us immediately at . An ABS Travel representative will assist you in processing a lost ticket application. In most cases, the airlines require you to purchase replacement tickets at "today's" fare. The ABS Travel representative will facilitate the sale of these tickets.

Lost or stolen ATM or Debit Cards should be reported immediately by calling 1-800-666-4417 to minimize any possible losses. We will deactivate your ATM or Debit Card and issue you a new replacement card.

Any passport that is lost or stolen should be reported immediately. U.S. passports reported lost or stolen are invalidated and can no longer be used for travel. How to report and replace a lost or stolen U.S. passport.

Children under 18 years of age usually do not require photo ID for domestic flights; however, as each airline has its own requirements, please contact your airline directly to confirm its ID requirement for minors. If you do need to obtain a photo ID for you or your child, they can be obtained from a number of suppliers including www.goipass.com.

Unfortunately, because there is no name or form of identification on them, CityPasses have a cash-like value. If your CityPass is lost or stolen we will be unable to refund your money or reissue you a CityPass.

You must make a new appointment and obtain a police report from local authorities to bring to the interview.