License keys are not sent. You can just hit the "I've Paid" button if/when you see the license panel again and as long as you are on the same machine/logic-board, it should work. Sometimes Paypal's IPN service is slow to register the purchase, please wait several hours and try the "I've Paid" button again.

Email writerscafe@anthemion.co.uk and we'll find your key. Please quote your order reference number, name and preferably the email address you used when ordering Writer's Café or StoryLines.

Email us letting us know you need your registration code. Include your full name, mailing address, approximate timeframe when you purchased, and the email address you likely used when you purchased. Don't forget to mention which program you had purchased.

Please contact a Donate Life California Registry administrator at info@donateLIFEcalifornia.org. Also, you may sign up again with your most current information and your most recent registration record will be used in the event that you are a potential donor. However, it is recommended that you keep your Registration ID and password in a safe place for making updates.

Email us with your request along with as much information that was used during your registration as possible. We will validate that information and send you the license key via email.

Most likely, yes, if you registered the software already or purchased a downloadable version. Just contact technical support and ask. Be sure to include your name. It also never hurts to include the name of the retailer you purchased the program from, and an approximate date. Also, if you're email has changed, be sure to include what your old email address was. If you're getting a 'File Not Found' error when editing a surface map with Fractal Terrains, you need a later build of FT.

Press Windows button Start -> Control Panel -> System -> Advanced -> Settings (under Performance) -> Data Execution Prevention -> Add SmartSync.exe to the list.

Easy: just write to the author who has programmed the product. Send him an email, specify your full name and email address which you used when you ordered the key first (there seems to be a tendency to change email addresses at least 3 times a year). Contact addresses of all authors can be found here.

Contact Jean Walker and Associates and they will replace your key. There is a charge of $25 for replacement keys.

Send in a General support request stating you want your information updated and include: Name of the software, your full name, old email address, new email address, postal address, order ID, date of purchase.