We have customers in almost all countries worldwide, we never encountered any problems with their customs. We never had any complains. This is because our packaging is very discreet and there will be no indications that you purchased adult VCDs.

According to the U.S. Customs Service, as of January 2003: The Rolex trademark recordation with Customs indicates "Import of Goods Bearing Genuine Trademarks or Trade Names Restricted." This means that genuine Rolex products can only be imported with the permission of the trademark owner, Rolex Watch U.S.A. Inc. A private individual can hand carry one Rolex watch from a trip overseas without obtaining permission. Bring in more than one, and they will be seized as a trademark violation.

There is no possible way that we can tell how the customs in your country operate and what duties they charge and on what. We ship worldwide and it is the customer responsibility to find out if the items ordered are duty free or not. It simply not feasible for us to know the laws and duty rates of all the countries.

each country in the world have their own custom requirements for specific products, it is imperative that if you are not certain whether a product can be delivered to your country of origin, you should check before you place the order. Where an order is returned to ePharmacy by customs in a resaleble condition, we will refund the amount less the freight incurred by us to send the order in the first place.

It is impossible for us to know every countries customs poicies. It is up to YOU to check your countries customs policies and only order IF it is accepted into your country. We cannot refund an order if it is taken or lost by your country or you refuse it. All charges are yours to pay after your order has shipped.

Certain products can be restricted for importation into your country. We will check your order before despatch and if we find any prohibited items we will remove them from your order and refund you with the cost of them. We cannot however guarantee 100% accuracy for this as customs laws are subject to frequent changes in some parts of the world.

Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary from country to country; you may want to contact your local customs office for further information. Please note it is a legal requirement that we declare the full value of the goods on all packages mailed outside the European Union.

_Yes, we have been sending packages all around the world for years and never experienced problems with customs.

We offer complete help and guidance to ensure you have access to all necessary Customs Forms and documentation required for your relocation.

Traders should make written requests to the Duty Office of the Excise Operation and Support Unit (Tel: 2424 3560) by fax (Fax No.: 2481 3011) or through EDI at least one day in advance of the excise operations.

All orders from within the EU are free from any customs charges. If you order from outside the EU you might get charged for duty and customs fees, however most smaller packages will make it through customs. We suggest you talk to your local customs office for more information. For any special shipping requests please use the comment box when checking out. First thing you should do is contacting your local post office. Often they forget to leave you a note about your undelivered records.

Customs will not likely confiscate any delivery in almost any country. We know what we are doing and also will let you know if there is a problem that is unforseen due to the nature of the merchandise. You have a right to be concerned about this. We are dealing with merchandise that has some or many restrictions in most of the world such as when it comes to operating, owning, and selling. If you are in any doubt, please contact us for details.

We estimate that between 3 and 5% of all orders are seized by customs. If your order is unfortunately seized and held by customs we will reship to you as per our reship policy. If you have not recieved your order within 28 days of the shipping date we promise to reship. Please contact us when the 28 days has expired and we will organise the reship at our expense.

The receipient will be responsible for any customs/duty fees associated with their order. The local customs office in your area would be able to advise you of the amount of these fees.

This will depend upon your local customs laws and you may be liable for further charges. Eastern Vogue will always ship garments with a minimum cost declared to ensure our customers do not pay high customs charges.

You can check whether we deliver to your country by proceeding to the order form and clicking on the country selection box. Feel free to contact us if your country is not included. Please note that we do not deliver to countries in which our products are illegal. However, given the many laws in dozens of different countries we can't ensure that we are always up to date. It is for you to ensure that your requested product is indeed legal.

Due to very strict regulations in some countries, we can not guarantee that customs will not confiscate your order. Please note that we do not take responsibility for orders confiscated by customs. Responsibility and Disclaimer: You personally take full responsibility for the product(s) you purchase. When shipping to European countries, most times your order won't go through the customs at all.

A returning USA resident is allowed $400 in purchases duty free. Gifts may be mailed to the USA duty free, but are limited to $50 per person/per day. If you are not a USA citizen, please check with the website for your own government's Customs regulations and details. Happy shopping! Back to top

We do not surprise our customers with extra "customs duty" and "postal fees" that are associated with shipments from foreign countries. Our price is the complete price, duty-free, and is payable without any "foreign currency" exchange issues.