Make sure that you enable IPSec and PPTP in your hardware device or software configuration. Please, consult the manual of your firewall or router.

Unlike DSL or Cable Modem, our service does not depend on telephone or cable TV infrastructure. This enables Phoenix Internet to reach many neighborhoods where DSL and Cable Modem are unable or unwilling to go. Our service plans offer performance comparable to DSL and Cable Modem, but with some important differences. Superior customer service because we are a local company and can be at your location within hours if necessary.

No. We don't require you to have an internet connection at home since you can access the Internet on campus with your wireless. However, since checking e-mail is a requirement we recommend you do have an internet connection at home. A high-speed connection will allow you to access the Internet at much faster speeds and make watching lecture videos and downloads from home much more enjoyable.

No problem. You send us your new connecting e-mail address, and we will change the server to forward all mail@thatdomain.com to that new address.

This depends on the type of cable/dsl router, however, to be sure that this function will work, TCP based NAT transparency must be enabled. Unfortunately, there is currently a bug in the MacOS-X client that prevents it from working properly so we currently have the Mac client using UDP based NAT transparency. When the bug is fixed, we will move back to TCP based NAT transparency. I am using Redhat 7.2 or above. I have installed the client, and when I try to use it it says I am connecting to 128.

Yes. Even though Lite, or entry level, broadband connections are slower than regular broadband service there is still enough speed to support a phone call without any sacrifice in quality. However it is important to note that many Lite broadband connections may only allow one device to connect to the internet at a time. In such cases you will need a router (~$60 CAD) to allow multiple devices to connect to a Lite connection.

Yes, as long as the broadband router supports the DHCP client option for the connection to the cable modem. All SURFboard Cable Modems function as bridges (with the exception of the SBG900). They do not support any type of address translation. The SBG900 does support Port Address Translation in addition to many other networking features. For more product information, please click here.

No. If you can bring up web pages and get your e-mail when using the cable modem, but cannot authenticate with your VPN server, it could be something with the VPN server. You will want to contact your employer for further details. No. The newest firmware version out for the SB4220 and SB5100 support a feature called NACO (Network Access Control Off). This feature allows the cable provider to easily determine if a cable modem isn't provisioned properly or has been disconnected due to non-payment.

Some types of broadband modems require that you use a cross-over cable to connect to the broadband router. Contact your ISP to determine which type of cable you must use.

We've made available for download VPN Configuration Guides for most of the gateways we support on our web site support section, and there are some on Linksys. VPN Configuration Guides are either written by our partners or by our engineering team. We do support Linksys RV082 and Linksys BEFVP41. You might want to look at our answer about Linksys WRV54G.

We recommend high speed broadband services via DSL modem (typically DHCP) by MTNL or BSNL. In some places Air-tel has also providing high speed broadband via DSL modem. High speed broadband via DSL gives the end user a dedicated modem with a dedicated 256kbps line. Our quality control studies have come to a conclusion that broadband provided by DSL provides optimum voice quality. Typically, the monthly bill ranges from Rs.400-800 for broadband vis DSL modem.

Sure, you could do that, but it's not a good idea for several reasons. First, a vast majority of ISPs won't let you legally use a residential cable modem or a DSL line to host a public server. You would have to get a more expensive business package. Second, ADSL and cable lines usually have lower upstream bandwidth than downstream bandwidth, so your site may appear to be sluggish under heavy traffic. Third, DSL and cable lines have a much lower reliability than dedicated T1 or better lines.

The UniTV Service routes voice and video data alongside local network data. Thus, you can enjoy our services and use your computer to access the Internet at the same time. UniTV Service uses advanced audio and video compression techniques to minimize the data traffic necessary to deliver its services and maximize available bandwidth for your other needs. We recommend, however, that you limit downlink usage (e.g.

Yes, as long as your ISP allows multiple IPs per customer, either by the use of a DHCP server or specific IP number leases.

The VienLienVietNam service routes your incoming and outgoing voice calls right alongside the data being sent to or from your computer. Thus, you can make and receive calls while you use your computer to access the Internet. VienLienVietNam uses advanced audio compression techniques to minimize the data traffic caused by voice calls and maximize the bandwidth available for your other Internet traffic.

A great majority of modems and or pouters will successfully work on the engin network. Generally all relatively new products will be compatible. Our service prides itself on a plug and play setup, it's as easy as that. Please call engin friendly staff on 1300 305 000 to find out if your current setup is compatible.

These models are designed to work with an external internet connetion, such as a an external ADSL or cable modem, and so are ideal for using with a Telstra Bigpond or Optus cable service, using the cable modem supplied by Bigpond/Optus. Please see the WAN FAQ. The DrayTek Vigor models which have a built-in ADSL modem are hardcoded to apply router, firewall and VPN to the ADSL interface (and ISDN interface, if included).

If you plan on connecting only one computer to your DSL connection, a DSL modem will simplify the installation procedure. Use a DSL router connected to an Ethernet switch or an Ethernet hub. Ethernet switches and hubs are often called network switches and hubs. Click here for an example. Use a DSL modem connected to a Cable/DSL router. Cable/DSL routers are basically Ethernet switches (or wireless gateways) with routing functionality built-in, but still lacking an actual ADSL port.

The cable TV system plant dedicates a standard cable TV channel for data transfer of Internet and multimedia services. A computer equipped with a SURFboard cable modem is then connected to the cable TV system network using the same type of hook-up used for a television. The SURFboard cable modem receives information carried over the cable TV network and passes it through to the computer via USB or a standard 10/100Base-T Ethernet interface.

Xecunet DSL provides high-speed internet access directly to you over your telephone line, whereas cable modem offers high-speed internet access over a cable television line which means the bandwidth would be shared with everyone in the local loop. This then means that cable-modem access may slow down if there are too many people using it.