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Frequently Asked Questions

Can I use the patio heater on grass, or does it have to be on concrete?

Portable Heater Frequently Asked Questions: PatioHeater.info
A hard level surface is recommended. Placing the unit on a surface that is not hard and level can cause the unit to perform poorly or shut off due to activation of the safety tilt switch.

What does the patio heater warranty cover?

Portable Heater Frequently Asked Questions: PatioHeater.info
The patio heater warranty covers manufacturing defects in the product only. Should a component of the heater prove defective, we will cover the cost of the replacement part and the freight costs (within the contiguous 48 United States) to deliver the replacement part to you. Bugs are more attracted to light emitted from an electrical source (such as an outside light fixture) rather than a heat source with an open flame.

How do I light my patio heater?

Portable Heater Frequently Asked Questions: PatioHeater.info
Push control knob in and rotate to pilot position - allow depression of knob for up to 2 minutes to allow the flow of gas to go through the gas line. Push ignitor button once, pilot light flame will appear and be visible in viewing hole below main burner.

Can I use pavers over my old concrete patio?

Hermann Bach Paving Stones - FAQ
Yes, you can put pavers over concrete. There can be cracks in the old patio as long as it is still level and has not "heaved" up in any areas. Concrete makes a great base for our products. We will still need to retain the border of your project.

Can I convert my propane patio heater into a natural gas patio heater?

Portable Heater Frequently Asked Questions: PatioHeater.info
NO! Our propane patio heaters are designed, tested and approved for propane use only. Conversion kits are not available. Propane patio heater regulators supply 11" WC and natural gas requires 7" to 10" WC. Also, propane gas line tubing is made of copper and natural gas requires stainless steel.

What is the required clearance around my patio heater?

Portable Heater Frequently Asked Questions: PatioHeater.info
The required clearance around your patio heater is three feet above and three feet around your patio heater.

Is it easy to knock the patio heater over?

Portable Heater Frequently Asked Questions: PatioHeater.info
All models except the 153100 are designed with a weight plate in the base of the unit for stability. Most units weigh over 60lbs and if you have a 20lb cylinder inside the shroud cover, it will increase the stability and weight of the product. The chances of it being accidentally tipped over are minimal.

What tools do I need to assemble the patio heater?

Portable Heater Frequently Asked Questions: PatioHeater.info
We provide a hardware pack in all of our units that include all the necessary tools to assemble the product.

Why won't my patio heater pilot light?

Portable Heater Frequently Asked Questions: PatioHeater.info
It may be that your cylinder is malfunctioning, cylinder has a leak, or the pilot is clogged. Please see steps below to troubleshoot. Note: Regular maintenance is critical to the successful operation of your patio heater. Check to see if you can light it manually. If the unit lights manually but not with igniter, service or replace igniter switch. Ensure that there is no air in the gas line.

Can I set the pool up on a concrete patio?

FAQ - Easy Set Pools FAQ's
Yes, as long as the pool location allows you to secure all doors and windows. A ground cloth under the pool is highly recommended. Do not drag the liner across the concrete, as abrasions will cause holes. The surface must be flat, level and stable.

Can I use an infrared heater inside ?

Heater Shop FAQ - Our frequently asked questions about heate...
Yes and no. Outdoor models are designed for well ventilated places. Well ventilated does not mean you have a bit of a draft under a crack in the door. In a garage with a window or garage door open, yes you can safely use any of the 12-IR -> 24-IR range of heaters The DESA range of infra-red heaters is the way to go for indoor infra-red heat. These units are designed for indoor use and have safety mechanisms built in to protect you.

Why use concrete?

Basketball Courts?Deshayes Game Courts
Concrete allows us to build a better court, guaranteeting the base for 10 years. One of our chief concerns is durability, and steel reinforced concrete meets that goal. On a DeShayes game court you will experience years of enjoyment because we used the combination of a concrete base for a durable foundation and a suspended sports surface for player comfort and safety.

I have a natural gas hookup on my patio. How do I connect my natural gas patio heater to this line?

Portable Heater Frequently Asked Questions: PatioHeater.info
We recommend that you contract a professional technician (such as a plumbing or heating specialist) to install your heater.

Can I lay my new paving stones over my existing concrete driveway and patio?

Architectural Block, Architectural Masonry Products, Masonry...
Yes, provided you have ample room to allow for the additional 3 inches that will be above the concrete. If this is going into a doorway, you may have a problem with clearance. Also, the concrete should be free of any major cracks. Remember, any movement in the concrete slabs that you are going over will show themselves in the surface of the paving stones.

Can I cook on my wood deck or concrete patio?

It is not recommended you place grills on wooden decks. If you do you must take measures to keep any burning ash or grease from falling onto the deck. The only people who can cook on their deck or patios are those living in single family houses or duplexes. Even then, it is a good idea to be sure the device is away from the house or overhanging structure. Keep children and pets away from the grill. Stay with the device while it is hot or a flame is present.

Do I need a permit for a concrete walkway or patio?

Lower Providence Township, Montgomery County Pennsylvania
Lower Providence prides itself on the quality and safety of construction that takes place in our township. We have a strict policy of being code compliant: no matter how large or smal of a projectl. A detailed plan review is done with each building permit application that includes a site plan, building design, foundation plan, floor plan, cross section, elevations, electrical, heating and ventilation, drainage and vent piping, and water distribution.

Can my awning project past my patio with having to extend my concrete patio?

Alumawood Patio Covers, Patio Arbor, Lattice Patio Cover
There are several options for a cantilevered designed awning. Standard awnings are designed for posts directly under the edge. When you put a beam at the standard location you can cantilever your awning pans out past the posts. This type will increase the cost of the awning. You will need to install footings under the posts of your awning. It is generally more economical to install new footings at the projection distance. This will depend on your Live Load and Wind Factors.

Which grass should I use?

Sod Solutions - Palmetto St. Augustine, EMPIRE Zoysia, Celeb...
Selection of the proper turfgrass variety for your situation is a somewhat subjective process. First, you must consider varieties that perform best in your local climate and soil type...there's no sense trying to make a grass work in an environment that it wasn't designed for. Second, you should look to varieties that combine the overall qualities that are most important to you; aesthetics, maintenance requirements, environmental aspects, etc.

What is insulated glass and why does Silver Line use it in their windows and patio doors?

Silver Line Windows - manufacturers of vinyl windows and pat...
Insulated glass consists of two pieces of glass sealed to a spacer. This creates an insulated air space between the two pieces of glass, resulting in better thermal performance. Insulated glass also reduces condensation while keeping the heat in during the winter and the heat out during the summer.
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