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Frequently Asked Questions

Can business customers or Non-Profit Organizations open an HSBC Direct Online Savings Account?

FAQs, Online Savings, Savings
Only individual consumers can open an HSBC Direct Online Savings Account. However, we do have outstanding business banking services available.

How do I open an HSBC Direct Online Savings Account?

FAQs, Online Savings, Savings
Opening an HSBCdirect Online Savings Account is fast, simple and convenient. Open your account online by clicking on HSBC Direct. You'll need the following information handy in order to complete the application: If you are a non-US Citizen - Your Green Card or Passport Number, Country of Issuance, and expiration date

Why can't I open an HSBC Direct Online Savings Account at a branch?

FAQs, Online Savings, Savings
HSBCdirect is an online-only savings account. By operating exclusively online, we have less overhead and paperwork, so we can pass on more savings to you with one of the best rates around. There are no monthly fees and no minimum balance. Of course, you can always open a traditional savings account, at any of our branches, at a lower interest rate.

What is the HSBC Direct Online Savings Account?

FAQs, Online Savings, Savings
HSBC Direct Online Savings is an online-only account with one of the country's highest APYs. Our online-only account has less overhead and less paperwork so you get one of the best rates around. And no monthly fees. No minimum balance. No risk.

How do you calculate the interest on my HSBC Direct Online Savings Account?

FAQs, Online Savings, Savings
Just multiply the amount that you’ve deposited by the APR and by the amount of time that the money is invested. You will accrue daily interest on your account, compounded monthly and credited to your available balance at the end of each monthly cycle. The APR is the non-compounded interest rate applied to account balances.

Can I use an ATM card with my HSBC Direct Online Savings Account?

FAQs, Online Savings, Savings
Yes. We are proud to be the only online savings account to offer an ATM card. Opening an HSBC Direct Online Savings account entitles you to an ATM card for easy access to your funds.

How do I withdraw money from my HSBC Direct Online Savings Account?

FAQs, Online Savings, Savings
Use the HSBC Personal Internet Banking service to transfer funds from your HSBC Direct Online Savings Account to your bank account. Just log on to your account using your personal information and follow the simple instructions for transferring money. Call our Customer Relationship Center and transfer your money between your existing HSBC accounts using the Voice Response Unit (VRU) at 1-800-975-HSBC (4722). This fee is charged by the ATM network for use of a non-HSBC ATM.

How do I make deposits into my HSBC Direct Online Savings Account?

FAQs, Online Savings, Savings
Transfer money from your non-HSBC checking or savings accounts at another Bank via a Bank-to-Bank transfer To find out more about the deposit by mail feature, go to the deposit Account Summary screen and click on Learn More. You can make subsequent deposits or transfers into the Online Savings Account after 5 business days. This will ensure your initial deposit is fully credited and the account is prepared to accept additional funds.

Can I make a wire transfer from my HSBC Direct Online Savings Account?

FAQs, Online Savings, Savings
While you can't wire funds directly from your HSBC Direct Online Savings Account, you can transfer money from your Online Savings account to another account (such as your checking account), and then do the wire transfer from there.

Can I withdraw money or make a deposit to my HSBC Direct Online Savings Account in a branch?

FAQs, Online Savings, Savings
No. You won’t be able to make deposits or withdrawals at a branch because HSBC Direct Online Savings is an online-only account. However, if you have an HSBC savings or checking account, you can transfer your HSBC Direct Online Savings to that account and then withdraw the funds at a branch. You can also use an HSBC ATM for deposits and withdrawals – $500 per transaction and up to $1,000 per day.

How is Annual Percentage Yield (APY) calculated on my HSBC Direct Online Savings Account?

FAQs, Online Savings, Savings
Every month, you're earning interest on your original deposit plus any previously earned interest — or interest that has compounded. That compounded interest is the APY, or the interest rate paid on your principal plus the previous interest. Since you usually earn interest each month, you get a slightly higher return.

Do you offer special discounts to non-profit organizations?

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Are there any discount for Non profit Organizations ?

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Our prices are one of the lowest in the industry for Commercial web hosting. We believe our accounts are already very reasonably priced at USD 46.99 per year with a Free domain name. There are no additional discounts for non profit organisations at this time.

Are there discounts for non-profit organizations?

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LogoNexus.com is proud to announce that we offer a 15% discount to non-profit organizations. Verification of non-profit status is required to qualify for the discount. After verification, discounted amount wil be mailed back to the non-profit organization.

I do not have an account with HSBC. How do I open one?

HSBC Internet Banking FAQ - HSBC in Hong Kong
Please contact a customer services representative at your HSBC branch for more information or call our Direct Finanical Services Centre on (852) 2748 3322. Those customers who only have an HSBC MPF account can use only the MPF related features at HSBC Internet Banking.

How and When do I get the profit on my Citibank savings account ?

Citibank Pakistan
Profit is credited to savings account semi-annually. For the period between 1st January till 30th June, profit would be credited by the second week of July and for the period between 1st July till 31st December, it would be credited by the second week of January. The profit is calculated on a daily product basis, accumulated at month end and credited to the savings account after 6 Months. Yes there would be deductions on profit bearing account.

Can I open a custodial account for my child using an HSBCdirect Online Savings Account?

FAQs, Online Savings, Savings
Although you can't open a separate HSBC Direct Online Savings Account for a child under the age of 18, you can open an account in your name and add your child as the beneficiary. It's simple: Once your Online Savings account is open, and your Personal Internet Banking is set up, you can send us a BankMail (located on the left side menu within Personal Internet Banking) with your child's name. Once we receive your BankMail, we will list your child on the account as a beneficiary.

If I am a non-profit business, do I have to register?

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You are required to register but are exempt from paying fees if your organization is legally recognized as tax-exempt pursuant to the provisions of Internal Revenue Code Section 501 (C) (3) and your exemption is filed with 60 days of notification of the county's registration requirement.

Do you have special pricing for non-profit organizations?

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Unfortunately no. Our pricing models and discounted packages of services already offer very good value and we are unable to discount them further.
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