Your PUK number is your personal unblocking key, which is printed on your SIM certificate, which you receive when you get connected. If you enter your PIN code incorrectly 3 times it will block your phone, you then require your PUK to unblock it. Please call us on 1300 730 703. We will need to supply you the PUK code in order for you to enter it in your phone. Then follow the steps below:

The PUK No can be obtained from help line (9422024365) on giving mobile No. and SIM serial number. The PUK No. should be entered carefully as wrong feeding of PUK No repeatedly will damage the SIM, permanently"

If your PIN code number has been entered into your phone incorrectly more than 3 times, your SIM card will automatically be blocked. You will require the personal unblocking code (PUK number) to unblock your SIM card. Your personal PUK number is supplied in your SIM card connector pack. If you have misplaced the connector pack, please fax a signed request to Smartcom’s Customer Service on (011) 507 4650 and your relevant PUK number will be supplied to you.

If you enter the wrong PIN code 3 times in a row, your mobile phone asks you for your PUK code. The PUK (Personal Unblocking Key) code is used to unblock your mobile phone. If you enter the wrong PUK code 10 times in a row, your SIM card will remain definitively blocked. In this case, contact Mobistar customer services.

A PUK Code is an 8 digit code that a person must use to unblock his phone. A phone is blocked when a person tries to enter a wrong PIN Code several times in a row. However, if this person repeatedly enters one wrong PUK Code after the other, his CHIPPIE SIM-card will be permanently blocked. This means that he can't use his CHIPPIE SIM-card anymore. He must buy a new CHIPPIE SIM-card.

You will receive your PIN and PUK codes in your ACN welcome letter. If you have lost your PUK code, you can request it to be emailed to you via DeinACN Mobile. You will only receive an email reminder of your PUK code if you have entered a valid email address in DeinACN Mobile.

Ans: PIN - Personal Identification Number (PIN is used to guard against unauthorized use of SIM Card.) PUK - Personal Unblocking Key (PUK 1 is used to unblock PIN 1)

Ans: If customers enter incorrect PIN code 3 times in succession, the SIM card will be blocked. In this situation, customer will need the PUK code to unblock the SIM card. To unblock please follow the following process: enter PUK 1 then press OK > PIN 1 & press OK > PIN 1 & OK. Please remember that PUK 1 is needed for unblocking PIN 1. If anyone enters wrong PUK code TEN times, his/her SIM card will be permanently blocked.

Some prepaid SIM cards have a security mechanism in place that requires the subscriber to enter in a PIN (personal identification number) code every time the GSM cell phone is turned on. When a PIN code has been assigned it is important not to forget this code. If you enter the PIN code incorrectly into the phone 3 times in a row then your GSM cell phone will display a Blocked message on its LCD. When this occurs you will then be required to unblock your phone using the PUK code.

This 8-digit number is used to unblock your SIM card. If the PUK is incorrectly entered 10 times, your SIM card will get permanently damaged. It will then have to be replaced by anew one" CLI-R is a service that allows customers not to reveal their mobile number from being displayed recipient.s mobile phones. Note: This facility is not provided by BSNL

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