Frequently Asked Questions
If an item is found to be out of stock after your order has been placed, then the item will be automatically removed from your order. We will not hold up an order because an item is backordered. You will not be charged for the backordered item or for the shipping cost of the item. The item that was backordered will have to be re-ordered online when it becomes available again. We do not sell merchandise that we don't have in-stock, which is why we provide a convenient Auto-Notify feature.
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No worries. We will automatically place an out-of-stock item on back order and ship the rest of your order immediately. If the back ordered item is not available within 30 days, you have the option to cancel your order for a full refund or keep the item on back order until it is available. About Us | Job Opportunities | Questions or comments about the website? | Disclaimer of warranties and liability
Frequently Asked Questions - CyberXLink.com
If an item is found to be out of stock after the order is placed, our customer service will contact you either by phone or e-mail. You can contact our sales for stock availablility.
If an item is backordered, you will be contacted via email to inform you that it is backordered and you will be given the option of canceling the item or waiting for it to return to stock.
Herb Vaporizer Frequently Asked Questions - SuperVapezilla.c...
If an item is found to be out of stock after the order is placed, then item will be removed from the order and the remaining items shipped. We do not hold up the order because an item is backordered. You will not be charged for the backordered item or the shipping cost of the item. The item that was backordered will have to be re-ordered online when stock is available. SuperVapezilla.com does not sell backordered items. All product availability is Live data based on our current inventory.
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In some cases one or more of the items you purchased may be backordered. We make sure to get your order out as soon as we have all the requested items in stock. If we do not have one or more of your items in stock you will receive an email informing you of which items we are waiting on. If you wish, we can ship out the items we do have in stock for an extra shipping charge.
Frequently Asked Questions: Shoppers Rule
All back ordered items are shipped as soon as they become available. We will notify you if the the back order will delay shipment of your order. We never charge for an item until it is shipped. The amount of any back ordered item is deducted from the total and will be charged to your credit card when it is actually shipped. No additional shipping charges will be charged on back ordered items. If you do not wish to keep an item on back order, contact customer service at email@example.com.
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In rare situations, all or part of your order may go on backorder. There are times when the manufacturers have delays that are beyond our control. If we are notified that an item will not be delivered within the normal timeframe for each respective shipping center, we will notify you via email. If you have more than one item on your order, it is possible that we will ship what we have in stock and send the balance when it becomes available.
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Orders usually take 1-2 business days to process and ship from our office. Some specific items may indicate a slightly longer shipping time. Our website usually reflects the inventory; however, from time to time items in high demand may become backordered. We will notify the buyer within 24 hours if all or part of the order cannot be fulfilled in the estimated shipping time, particiularly when expedited shipping has been ordered.
Frequently Asked Questions
Because you can track our inventory in real-time - via the "Qty. Check" link on any product page – you probably won't place an order for an out-of-stock item. If it does happen, however, we will call you to determine whether you wish to cancel your order or wait for us to receive the item. We will also give our best estimate of how long the wait should be.
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If an item is on backorder, you will receive an email notifying you of the backorder. These items are usually available in 7-14 days and will be shipped to you automatically You may choose to cancel or change your order by calling our Customer Service dept. at 1-800-935-4222 (M-F 8am - 5pm PST).
All items in your shopping bag will be either "in stock", "not available", or "backordered". "In stock" items should be received in 7-10 business days. All items that are "not available" are no longer available at this time. Please check back with us for updates on merchandise availability as we may receive more inventory. "Backordered" items are temporarily out of stock but are expected to be available soon. A date will show indicating the date we expect to receive the item.
If an item is found to be out of stock after the order is placed, then item will be removed from the order and the remaining items shipped. We do not hold up the order because an item is backordered. You will not be charged for the backordered item or the shipping cost of the item. The item that was backordered will have to be re-ordered online when stock is available. Ateck.com does not sell backordered items. All product's availability are Live data on our site based on our inventory data.
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A We'll notify you When a backordered item becomes discontinued and make every effort to offer an alternate product. When we are not able to locate an alternate product, we'll refer you to the manufacturer for further information and assistance. Your order for the discontinued item will be canceled.
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All our "out of stock" items are displayed on the web site as "On Order" or "Temporarily Out of Stock" You can put an out of stock item in your shopping basket and we will aim to despatch it to you as soon as it arrives at our warehouse. Special Order' items can take up to 3 weeks to despatch and 'Forthcoming' titles have individual due dates. Orders for these products will be held and despatched to you as soon as they become available.
If an item you ordered is out of stock for whatever reason, we will deduct the amount of the out of stock item from the total and adjust the shipping charge if applicable. We understand that some of you will not be able to utilize particular supplies unless the entire order is available. In these cases we ask you to indicate a special request in the "Comment Section" of your order form. We will be sure to contact you if a specially requested item is unavailable.