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Frequently Asked Questions

Where can I purchase a Bathroom Butler heated towel rail?

Bathroom Butler ::
Bathroom Butler heated towel rails are available nation wide within South Africa. For more information please see our Where to Buy section. The pictures represent an artistic impression of an installation and do not necessarily represent the correct position of installation. Heated towel rails must be installed according to the relevant local regulations.

Can I install my heated towel rail myself?

Bathroom Butler ::
Yes, you can install your heated towel rail yourself but according to the law you must get a registered electrical wireman to connect your heated towel rail to the electrical mains. The Bathroom Butler heated towel rail allows for both visible and hidden wiring dependent on the customers choice. However the hidden wiring is more aesthetically appealing. For hidden wiring conduiting would have to be installed into the wall for the cable to run through.

Will my heated towel rail rust?

Bathroom Butler ::
All polished heated towel rails are made from 304 Stainless Steel which is rust resistant. All epoxy powder coated units are made from mild steel and pre-treated through a seven stage rust preventative dipping system before powder coating.

Can I install the heated towel rail above my bath?

Bathroom Butler ::
The bathroom is divided into zones and by using the IP number from the label on the heated towel rail your registered wireman will be able to tell you where it is possible to place the heated towel rail.

How long will it take my heated towel rail heat up?

Bathroom Butler ::
For DET heated towel rails 10-15min to heat up 30°C above room temp and Water filled heated towel rails 60-65min to heat up 30°C above room temp.

What is the best height to install my heated towel rail?

Bathroom Butler ::
Refer to the specifications of the specific heated towel rail found under either the Dry Collection or Wet Collection. The EO or Electrical Outlet is the position of recommended height.

How are Warmrails and other towel warmers heated?

Warmrails use a new dry element technology called "Filatherm",which is similar to the elements used in radiant under-floor heating, to give years of maintenance free and energy efficient heat. Warmrails reach operating temperature within 15 minutes. Some of our competitors make hydronic warmers, which are expensive to purchase and require a plumber to install them and can only be used in conjunction with a central heating system.

Are heated towel rails safe?

Bathroom Butler ::
Yes, they are safe to use however a heated towel rail is a heating device and thus should be treated as such and used responsibly.

What are heated towel rails made from?

Bathroom Butler ::
All polished heated towel rails are made from 304 Stainless Steel and all epoxy powder coated units are made from mild steel.

What are the amperages of the heated towel rails?

Bathroom Butler ::
Refer to the specifications of the specific heated towel rail found under either the Dry Collection or Wet Collection.

Are the heated towel rails easy to install?

Bathroom Butler ::
Yes, they are easy to install and each heated towel rail is supplied with simple installation instructions. and optional extra Bathroom Butler can supply longer wall mounts for the top section to ensure that the towel rail remains parallel to the wall.

Are the heated towel rails thermostatically controlled?

Bathroom Butler ::
No, the heated towel rails are designed to reach 30-35°C above room temperature with no towels and 65-70°C above room temperature with 4 layers of towels. Bathroom Butler does however recommend the installation of a Bathroom Butler Power Control unit which would enable you to control the temperature of the unit to suit you needs.

Are the heated towel rails safe to use in a damp environment?

Bathroom Butler ::
Yes, both wet element and dry element heated towel rails are perfectly safe to use in a damp environment. As an extra precaution both types of heated towel rails are provided with an earth.

What is better Oil filled or Water filled heated towel rails?

Bathroom Butler ::
Water filled is better than Oil filled for the following reasons; water has a heat transfer rate 4 times higher than that of oil which means that water will heat up quicker than oil. Oil expands 5 times more than water and thus there is a higher risk of leaking units when using oil.

What is better Water filled or DET heated towel rails?

Bathroom Butler ::
DET is better than Water Filled for the following reasons. DET heated towel rails contain no thermal fluid thus there is no possibility of any leaks and are lighter and thus easier to install, DET heated towel rails also heat up quicker than water, thus making it more economical. For more info see Heating Technology.

I want to swap my radiator for a towel rail. Can you advise me how big it should be?

MAG Kitchens and Bathrooms in Norwich, Norfolk
Yes, different designs and finishes of towel rails have different heat outputs, often lower than that of a conventional radiator. If you can provide us details of your room dimensions and location we will be pleased to calculate the size of towel rail you require.

My son pulled a towel bar off the bathroom wall leaving a hole in the sheetrock. Can you repair it?

Action Enterprize - Frequently Asked Questions
Yes we can. In addition to many other services we offer, we are highly skilled in sheetrock repairs. If the wall was textured, we can match it. No one will ever know about that hole in your wall.

Why is the SmartWasher heated?

Frequently Asked Questions :: ChemFree's SmartWasher :: Worl...
Two reasons. First, it keeps Ozzy eating at an optimal level to clean the solution as quickly as possible. Secondly, warm solution simply cleans better than cold solution (think about washing dishes in cold water versus warm). As an added benefit, the warm solution makes it more enjoyable to work with, especially in the winter.

How do I purchase a rail pass?

Purchase Rail Passes - Frequently Asked Questions
Visit our office in 230 Heller Hall (map) or download and print an order form. Use the rail pass price sheet to determine the cost of your pass or ask an adviser in our office. Orders may be brought in person, mailed, or taken over the phone. For security purposes, orders may not be faxed or emailed. If you are unsure of your travel plans before you depart for Europe, consider leaving a price sheet and order form with a family member or friend and have them order the pass on your behalf.

What are the bathroom facilities?

Frequently Asked Questions (FAQ) - Ghana: Global Crossroad
Some bathrooms will have a Western style toilet rather than a squat style. A shower with cold water is usually installed in the bathroom. In most cases, volunteers share bathroom/toilet with host family.
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