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Frequently Asked Questions

How can I pay for NOD32?

NOD32 antivirus "de beste" FAQ
The preferred method of payment is by IDEAL. IDEAL can process Rabobank, ABNAmro, SNS bank, ING bank and Postbank payments. Later on this year payment by Paypal is possible. Paypal can process credit card payments (VISA, MasterCard, American Express, Discovery).

How can I find out whether my NOD32 is still up to date?

NOD32 antivirus "de beste" FAQ
The version number of the currently installed virus signature database appears in the status window of all NOD32 modules as well as among NOD32 System information. If your NOD32 is out-dated, a pop-up notification window will appear at NOD32's startup. To make sure you have the most current version installed, visit our website www.koopnod32.nu and compare the version number provided by your NOD32 with that listed on the website.

How do I update my NOD32?

NOD32 antivirus "de beste" FAQ
NOD32 supports both automatic and manual updates. By default, an automatic update task is scheduled after the installation of NOD32. If necessary, a manual update can be forced by clicking the Update now button in the main update panel.

What is the NOD32 antivirus system?

NOD32 antivirus "de beste" FAQ
Multiple platform, award-winning, standalone 32-bit antivirus system with easy-to-use graphical user interface for Windows 95, 98, ME, NT, 2000, 2003 and Windows XP. Also available for DOS, Novell Netware (server), Lotus Domino, Linux mail and file servers (Linux, RedHat, Mandrake, SuSE, Debian, OpenBSD,...) on x86 platform. Centralized management of NOD32's network installations is provided by Remote Administrator (console&server).

What is the NOD32 scanner?

NOD32 antivirus "de beste" FAQ
The NOD32 on-demand scanner provides an on-demand virus checking of your disks. It is recommend to carry our a full system scan of all disks on a regular basis.

What version of NOD32 should I download?

NOD32 antivirus "de beste" FAQ
Please find out the type and version of your operating system first. Then search for the appropriate NOD32version on the dedicated Download page and download it. Don't forget to update the NOD32 to the latest version after installation.

How do I install the NOD32 antivirus system?

NOD32 antivirus "de beste" FAQ
The NOD32 installers available on our website are indeed self-extracting archives. After you download the particular installer and save it to the disk, run it from that location. The files will be extracted (by default, to C:\Program Files\Eset\Install directory) and the setup program will be launched automatically.

How do I know the NOD32 system works on my computer properly?

NOD32 antivirus "de beste" FAQ
A test of NOD32's functionality can be acomplished by means of the eicar test file. To test AMON, temporarily disable IMON by unticking the "Internet Monitor (IMON) enabled" checkbox in the IMON panel. Next, download the eicar test file from here. If AMON is working properly, it will pick up eicar upon saving the file to the disk. To test IMON, make sure it's enabled (with a green icon) and then download the eicar test file from the aforementioned location.

How does the NOD32 antivirus system work?

NOD32 antivirus "de beste" FAQ
First, the conventional "identification by signature or file name" which is common to all current antivirus programs. Second, by using heuristics (standard or advanced) to check other file characteristics which may be indicative of malware.

How do I uninstall the NOD32 antivirus system?

NOD32 antivirus "de beste" FAQ
NOD32 can be uninstalled directly from the Start menu - Programs (All programs) - Eset - Uninstall, or trough Start - Settings - Control panel - Add / Remove programs

How can I update NOD32 manually?

NOD32 antivirus "de beste" FAQ
To update NOD32 manually, open NOD32 Control Center - Update - Update and click the Update now button in the right-pane.

How can NOD32 be updated in a network environment?

NOD32 antivirus "de beste" FAQ
Typically one computer in the network is set up as the update server - that computer is linked to the Internet and is updated from the NOD32 sever. Other computers in the network go to this update server for updates. For more information on updating NOD32 in a corporate network environment, we recommend to read the guide for network administrators available here.

Can NOD32 be updated without access to the Internet?

NOD32 antivirus "de beste" FAQ
Yes - typically one computer in the network is set up as the update server - that computer is linked to the Internet and is updated from the NOD32 sever. Other computers in the network go to this update server for updates. For more information, please read the Guide for network administrators.

What platforms are supported by NOD32?

NOD32 antivirus "de beste" FAQ
All supported platforms are listed on our Products page. Basicly, NOD32 is supposed to run on any DOS, Windows, Novell or Linux system. Mac operating system is not supported.

How many viruses does NOD32 detect?

NOD32 antivirus "de beste" FAQ
Since use of heuristics extends the detection capabilities beyond a specific set of known viruses, there is no exact total number of viruses detected by NOD32. Of course, there is no antivirus program that detects absolutely all viruses in the world. To improve detection of not yet known viruses, NOD32 uses a sophisticated heuristic techniques. If you find a suspicious file which is not reported by NOD32 as infected, please send it to samples@eset.com for analysis.

What is NOD32's On-Demand Scanner?

ESET - Essential Security against Evolving Threats
The On-Demand Scanner detected a virus but cannot clean or delete it. The only available option is to leave the file alone.

I cannot access setup. NOD32 prompts me for a password. What to do?

NOD32 antivirus "de beste" FAQ
You set a password protection to protect NOD32 settings from being altered by other users. If you forgot it, please continue as follows: Copy and paste the ID to an email and send it along with your username and password to your local NOD32 Support center. You will be delivered the appropriate unlock code shortly. If all goes well, the password protection will be disabled and you will be able to access NOD32 setup, or uninstall NOD32.

What modules does the NOD32 antivirus system consist of?

NOD32 antivirus "de beste" FAQ
All are centralized in NOD32 Control Center shown after double-clicking the white-green CC icon in the lower-right corner of your screen.
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